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Castle Hotel, Autograph Collection

4.0 star property

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Photo gallery for Castle Hotel, Autograph Collection

Banquet hall
Creator video
Bar (on property)
Lobby
Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Housekeeping
  • Bar
  • 24/7 front desk

Explore the area

View in a map
8602 Universal Boulevard, Orlando, FL, 32819
  • Place, The Orlando Eye
    ‪5 min walk‬
  • Place, Pointe Orlando
    ‪9 min walk‬
  • Place, Orange County Convention Center
    ‪2 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪20 min drive‬

Room options

View all photos for Executive Studio, 1 King Bed with Sofa bed

Executive Studio, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Executive Studio, 1 King Bed with Sofa bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed

8.2 out of 10
Very good
(31 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Tower

Room, 2 Queen Beds, Tower | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Tower

9.4 out of 10
Exceptional
(10 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(40 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Tower

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Tower

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Castle Hotel, Autograph Collection

Pet-friendly hotel connected to a shopping centre in Orlando with an outdoor pool
This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site. Change of towels is available on request
Castle Hotel, Autograph Collection offers 213 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries.

This Orlando hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us they can't get enough of Castle Hotel, Autograph Collection's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from The Orlando Eye. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy American cuisine while dining at The Guild
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of The Orlando Eye and Pointe Orlando
  • Dogs welcome for a fee (restrictions apply)
Castle Hotel, Autograph Collection offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 6 meeting rooms. Event space at this hotel measures 9203 square feet (855 square metres) and includes conference space. A terrace, multilingual staff, and laundry facilities are also featured at the business-friendly Castle Hotel, Autograph Collection. For a fee, parking is available. A complete renovation of Castle Hotel, Autograph Collection was completed in May 2022.

This Orlando hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 7:00 AM to 11:00 AM.
The Guild – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 35 per night; includes in/out privileges)
  • Valet parking on site (USD 45 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 25 for adults and USD 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Guild

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • 9,203 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1995
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - May 2022
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 25 for adults and from USD 14 for children
  • Uncovered self-parking fee: USD 35 per night (in/out privileges)
  • Valet parking fee: USD 45 per night
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Castle Autograph Collection
Castle Autograph Collection Orlando
Castle Hotel Autograph Collection
Castle Hotel Autograph Collection Orlando
Holiday Inn Resort Orlando - The Castle Hotel Orlando

Reviews

Castle Hotel, Autograph Collection Reviews

8.8

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 633 out of 1000 reviews
Rating 8 - Good. 190 out of 1000 reviews
Rating 6 - Okay. 81 out of 1000 reviews
Rating 4 - Poor. 50 out of 1000 reviews
Rating 2 - Terrible. 46 out of 1000 reviews

Reviews

6/10 Okay

Aaroosh

Travelled with partner
Liked: Cleanliness, amenities
Property was awesome but the staff was okish. The flush needed repair, the toiletries needed replacement, they won't do anything till you ask them to. Room was beautiful though.
Stayed 2 nights in Aug 2025

8/10 Good

Reyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean, the beds are good and the staff is very attentive. I didn't like the breakfast buffet, the choices available. But it was decent for the price.
Stayed 1 night in Aug 2025

10/10 Excellent

Alexus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great stay!
Stayed 2 nights in Aug 2025

10/10 Excellent

Wanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was overall excellent!!
Stayed 1 night in Jul 2025

8/10 Good

London

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could hear what we believe was the ice machine under our room running at random times. House keeping was upon request, and towels/toilet paper were things we regularly had to ask for. Over all it was a great stay and the hotel itself is beautiful!
Stayed 5 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service

Not such a fairytale

Not worth all the extra fees they tack on when you arrive. Highest “incidental deposit” I’ve ever paid at $100 per day, then $35 per day is deducted out of the deposit for parking. Room was clean but beds aren’t very comfortable. No draw-fan in bathroom. A/C was kicking (a positive for most, I’m sure, but not for those of us with low iron). Overall just not impressed.
Stayed 3 nights in Jul 2025

6/10 Okay

Michaela

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
$35 for daily parking was a surprise and not worth the stay considering other hotels in area were better. Pool area small but nice landscaping. The carpets in rooms or hallways were disgustingly dirty. We booked w Breakfast but upon check out we found out that it included only adults and was not explained upon check in or Check out. Staff at breakfast provided good customer service and front desk was nice too but nobody did not disclose details of charges of the breakfast even when asked. $25 per adult for breakfast but the quality or selection was not worth. Overall you pay only for area - I would not stay again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sermin, Newark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and they helped us with our questions and concerns. Pool area was clean and we enjoyed a lot. Location is very good and it’s walkable to so many different restaurants and attractions. We’re very satisfied with the service provided and we can’t wait to come back. Thank You!
Stayed 4 nights in Aug 2025

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fantastic. There was nothing I didn't like.
Stayed 1 night in Aug 2025

8/10 Good

Tara

Stayed 3 nights in Aug 2025

10/10 Excellent

anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Dunia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is ok
Stayed 1 night in Aug 2025

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in process. Also property is very well kept up with. Walkable to a good variety of different restaurants, bars and shopping
Stayed 2 nights in Aug 2025

8/10 Good

Cristian

Stayed 2 nights in Jul 2025

2/10 Terrible

Asoka

Disliked: Cleanliness, staff & service, property conditions & facilities
my room was dirty
Stayed 1 night in Aug 2025

10/10 Excellent

LOURDES

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 1 night in Aug 2025

4/10 Poor

Christal

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I want to say, I don't ever mind paying more, for good service/quality. This place, however, makes me feel like I got scammed! The Castle hotel is waaay over priced for the service you receive. I will literally NEVER stay here again, nor would I ever recommend anyone else does! 1st: they charge an additional $100 per night of your stay. ON TOP OF the room rental (i.e 3 nights, $300 extra!) but dont even offer free breakfast. No, that's and additional $25 per! 2nd: Down the street from UniversalStudios, but offer no shuttle transportation. 3rd: and most importantly, I was going to put our pizza up that we didn't finish, but found that it had to be shared with a roach first. Running around in our food. So disgusted because I dont know what else was crawled over before the discovery (Video/photo proof) Terrible experience. Springhill Suites near the Orlando airport is sooo much better! Hell, even the Ramada had them beat.
Stayed 3 nights in Jul 2025

6/10 Okay

Marivee

Eclectic hotel

Rooms were noisy and the bathrooms were not as clean. They do have three Tesla charging stations which is why we chose this hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Eric

Stayed 2 nights in Jul 2025

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Requested room cleaning service early morning, when returned late afternoon had no service
Stayed 3 nights in Jul 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities
This hotel is beautiful! It kinda has a vintage luxury feel to it. We especially loved the pool and the bartender Louis was amazing! The only food we tried was the flatbread pizza and it was beyond delicious. Drinks were great! I will say that I was a little disappointed in the room itself. There was paint chipping in the bathtub, and I also had to jiggle the handle on the toilet every now and then to keep it functioning properly. Another thing I didn’t like was parking was an extra $35 a night and I wasn’t aware of that in the details. The rooms are a little cramped, hallways are loud when kids are present. Overall, I enjoyed my stay, and I would return again. Hopefully with a better room next time. And you gotta check out the rooftop view! It’s truly breathtaking!
The pizza omg chef’s kiss. You can see the fresh herbs on top.
The paint chipping on the bottom of the bathtub.
Bathroom sink has a slow drain.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ricco

Stayed 1 night in Jul 2025

10/10 Excellent

Victoria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel only issue i had was no parking ever.
Stayed 2 nights in Jul 2025