Koko loma-asunto

Family Villa Pool Spa Gameroom Resort Near Disney 2767B

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Majoituspaikan Family Villa Pool Spa Gameroom Resort Near Disney 2767B valokuvagalleria

Uima-allas
Uima-allas
Ulkopuoli
Kylpyamme, hiustenkuivaaja, pyyhkeet
Televisio, videopelejä, DVD-soitin, kirjoja

Arvostelut

8,4 kautta 10.
Erittäin hyvä

Koko koti

5 makuuhuonetta5 kylpyhuonetta16 henkilöä297 m²

Suositut palvelut/mukavuudet

  • Pysäköinti saatavilla
  • Kuivausrumpu
  • Pyykinpesukone
  • Poreallas
  • Ulkotilat
  • Ilmastointi

Tutustu alueeseen

Map
Kissimmee, Florida
  • Shingle Creek Regional Park
    ‪12 min kävelymatka‬
  • Vanhakaupunki
    ‪6 min ajomatka‬
  • Disney Springs™
    ‪12 min ajomatka‬
  • Kissimmee, Florida (ISM-Kissimmee Gateway)
    ‪9 min ajomatka‬

Huonevaihtoehdot

Samankaltaisia majoituspaikkoja

Tietoja majoituspaikasta

Kokonaan sinun

Koko koti on vain sinun ja muiden ryhmääsi kuuluvien jäsenten käytössä.

Family Villa Pool Spa Gameroom Resort Near Disney 2767B

Summary:
This great experience is just a few clicks away! Get ready to start living your next getaway to the magic land of attractions.

Strategically located in the Kissimmee area, the great Storey Lake Resort stands out not only for its first-class facilities and amenities, but also for its easy car ride distance to the major highways that lead to the world-famous attractions parks, shopping malls, restaurants & bars, and much more!

Up to 16 guests.

Ground Floor: Dining-Living area. Full-equipped Kitchen. Great Master Bedroom (1) w/ KingSize beds and en-suite bathroom w/ access door to Pool/Patio. Bedroom (2) w/ two TwinSize beds. Hallway Full-Bathroom. Private Screened Patio with Spa/Pool. Washer/Dryer area.

Upper Floor: Second Great Master Bedroom (3) w/ KingSize bed and en-suite bathroom. Suite Bedroom (4) w/ two TwinSize beds and en-suite Full-Bathroom. Bedroom (5) w/ Bunkbed (Twin Over Twin). Hallway Full-Bathroom. Game Zone Loft.

The Space:
This great experience is just a few clicks away! Get ready to start living your next getaway to the magic land of attractions.

Storey Lake Resort offers a full range of amenities including the state-of-the-art clubhouse with fitness center, business center, kitchen, and a day spa. The clubhouse features a lazy river, putting green, a playground, a splash park, a resort-style swimming pool, a tiki bar with a myriad of popular cold drinks and delicious snacks, and a volleyball court. There are also multiple sports courts to enjoy within the community.
Strategically located in the Kissimmee area, it has easy access to major Florida highways, such as SR 535, I-4, and US 192. Guests can take advantage of its short distance to explore nearby shopping and dining options, many nature trails, conservation areas, and entertainment options too... Disney World, Universal Studios, SeaWorld and much more!

A single family home featuring five superb bedrooms and bathrooms to comfortably accommodate up to 16 guests.

The entryway opens up to a marvelously fancy and luminous combination of living-dining and gourmet kitchen.
Guests staying at this holiday villa will enjoy preparing delicious dishes in the fully-equipped modern kitchen, sitting at the kitchen isle for snacks, or just relaxing on the couches for a movie or TV shows.
Wide glass sliding doors make a generous invitation to either have fun in the spa/pool under the sun or just enjoy the warm nights of Orlando.

Next to the kitchen, guests have access to a convenient laundry room.
This two-story single home combines modern architecture with elegant furnishing.

The Tropical Treatment, is the first Master Suite and it is located in the main level. It consists of a KingSize bed and an en-suite full-bathroom with glass enclosure shower box and double sinks. There is a door to access the pool/patio area from this suite's bathroom.
The Simple SPACE-ious, is the second bedroom, it has a front view and is also located in the main level. This kids-décor bedroom has two TwinSize beds and shares a full-bathroom with bathtub.

Going upstairs kids will be amazed with the Game Zone, especially dedicated for them to have fun playing video games or air hockey.
This loft overlooks the well-appointed living room and leads to the other three bedrooms.
The Minimalist Modern Master Suite features a comfortable KingSize bed and en-suite full-bathroom with double sinks, glass enclosure shower box, and a separated bathtub.
Along the hallway there are the other two kids' decorated bedrooms.
The Modern Minion Suite, has two TwinSize beds and en-suite full-bathroom with bathtub.
And lastly, the Mickey and Minnie Bedroom that has a Bunkbed (Twin over Full). This bedroom can use the matching décor full-bath with bathtub that is in the hallway.

Featured Amenities:
Heated Pool/Spa Available Upon Request at Extra Charge
Screened Pool/Spa on Patio area
Relaxing Whirlpool Tub
Games Room
3 Parking Spaces
Free Wi-Fi
Cable TV and Smart TV
HVAC
Alarm
Towels & Linen

Professionally Cleaned, High Touch Surfaces Disinfected, Stocked with New TP, Paper Towel, Hand Soap and more amenities for your Arrival Use! Bathrooms and Kitchen Surfaces Cleaned with Professional Disinfectant and all Clothes are Washed w Bleach & Soap and Dried on high temperature. Cleaning Team uses Gloves and Masks during all cleaning time. During Pre Arrival Inspection Disinfectant are used again on high touch surfaces. All to be most safe environment for Your Stay!

* We charge a refundable damage deposit of $200. This will be processed 2 days prior to your check-in date. The deposit will be fully refunded to you within 3 business days after your checkout, provided there are no damages or violations during your stay.

Guest Access:
Thank you for choosing Wonder Vacation Homes for your upcoming stay. We are delighted to be your host and want to ensure a seamless and enjoyable experience for you. Please find below important information regarding your reservation and check-in process.

1. Reservation Confirmation and Rental Agreement: upon confirmation of your reservation, we kindly request that you sign our rental agreement as soon as possible. The rental agreement outlines the terms and conditions of your stay and ensures a mutual understanding of responsibilities. You should have received an email with instructions on how to sign the agreement. If you have any questions or concerns, please don't hesitate to reach out to our customer service team.

2. Online Verification Process: to maintain the safety and security of all our guests, we require completion of an online verification process. This process includes uploading pictures of your identification documents (e.g., driver's license, passport) through our secure platform. We appreciate your cooperation in completing this step before your arrival.

3. Directions and Check-In Instructions: two days before your scheduled arrival, we will provide you with the full Directions and Check-In Instructions for your Vacation Home. These instructions will include the address, gate codes, and home codes necessary to access your rental property. We recommend saving these instructions for easy reference during your journey.

We hope this information clarifies the necessary steps for your upcoming stay with Wonder Vacation Homes. If you have any further questions or need assistance, our customer service team is available to assist you. We look forward to providing you with an unforgettable vacation experience!

The Neighborhood:
Nestled in the heart of Kissimmee, Florida, the Neighborhood of Storey Lake Resort offers an idyllic vacation experience for families, couples, and solo travelers alike. This luxurious gated community, spanning across picturesque landscapes, has established itself as a premier destination in Central Florida for its upscale accommodations, fantastic amenities, and proximity to the region's top attractions.

A key feature of Storey Lake Resort is its elegant and spacious vacation homes and townhouses, which are thoughtfully designed with modern furnishings, well-equipped kitchens, and private pools to ensure a comfortable stay for guests. These vacation rentals range from cozy 2-bedroom units to extravagant 6-bedroom villas, catering to diverse group sizes and preferences.

The resort's outstanding amenities make it stand out from the crowd. With a state-of-the-art clubhouse as its centerpiece, guests can enjoy a sparkling resort-style pool, a lazy river, and a splash park that provide endless fun for children and adults alike. Fitness enthusiasts can take advantage of the well-equipped gym, while sports lovers can indulge in a friendly game of volleyball, basketball, or mini-golf.

Storey Lake Resort's prime location is a major selling point, as it is conveniently situated close to the region's top attractions. With easy access to major highways, guests are just minutes away from the magic of Walt Disney World, the thrilling roller coasters of Universal Studios, and the diverse marine life of SeaWorld. In addition, the resort is surrounded by an array of dining options, shopping centers, and golf courses, ensuring a perfect blend of relaxation and excitement.

Nature lovers will appreciate the beautiful conservation areas and serene lakes that surround the resort, with plenty of walking trails and picturesque spots for picnics or leisurely strolls. Fishing enthusiasts can cast their lines in the resort's own catch-and-release fishing spots, providing a tranquil way to unwind amidst Florida's lush landscapes.

In summary, the Neighborhood of Storey Lake Resort in Kissimmee, Florida, offers an exceptional vacation experience with its luxurious accommodations, top-notch amenities, and prime location near Central Florida's most popular attractions. Its serene natural surroundings, combined with the convenience of modern living, make it an ideal destination for a memorable getaway.

Other Things to Note:
- Pet Policies: we don’t accept pets of any kind. If you have a service animal please contact our reservations department for registration instructions.
- Refundable Damage Deposit: please note that all our vacation homes require a refundable damage deposit. This deposit will be charged to your payment method two days prior to your arrival. It serves as a precautionary measure to cover any potential damages incurred during your stay. Rest assured that the deposit will be refunded up to 7 business days after your departure, provided no damages are reported.
Additional Amenities: we provide options such as a BBQ Grill, Pool Heater, Baby Cribs, High Chairs, Strollers, Rollaway Beds, and Pack'n Plays. Please note that these amenities come with an additional cost, which is not included in your total reservation amount. If you wish to include any of these services, kindly let us know so we can arrange them and add the charges accordingly.
Tämä loma-asunto sijaitsee kävelymatkan päässä kohteesta Shingle Creek Regional Park. Majoituspaikka tarjoaa asiakkailleen esimerkiksi kuntosalin, vesipuiston ja porealtaan. Loma-asunnossa tarjoaa asiakkaiden käyttöön muun muassa yksityisen uima-altaan ja keittiön.
  • Ilmastoitu koti, jossa asiakkaille on tarjolla yksityinen uima-allas, keittiö ja pyykinpesukone
  • Voit käydä pärskimässä sydämesi kyllyydestä vesipuistossa
  • Majoituspaikka tarjoaa asiakkaille pyykinpesutilat
  • Majoituspaikan alueella on tarjolla kuntosali
  • Sijaitsee 6 minuutin ajomatkan päässä kohteesta Vanhakaupunki ja 12 minuutin ajomatkan päässä kohteesta Disney Springs™
Tämä loma-asunto tarjoaa asiakkaidensa käyttöön vesipuiston, porealtaan ja kuntokeskuksen. Tämä lomakoti tarjoaa asiakkaiden käyttöön myös pelihallin/-huoneen, puutarhan ja pyykinpesutilat.

Majoittaja

Bruno Scarabottolo

Puhutut kielet

Englanti, italia, puola, portugali ja espanja

Majoituspaikan palvelut/mukavuudet

Uima-altaat/kylpylä

  • Poreallas
  • Yksityinen uima-allas
  • Yleinen uima-allas

Internet

  • Saatavilla talossa: Wi-Fi

Pysäköinti ja liikenneyhteydet

  • Paikan päällä on rajallinen määrä pysäköintipaikkoja (enint. 1 paikka)

Keittiö

  • Astianpesukone
  • Jääkaappi
  • Jääkone
  • Kahvin-/vedenkeitin
  • Keittovälineet, astiat ja ruokailuvälineet
  • Leivänpaahdin
  • Liesi
  • Mikroaaltouuni
  • Uuni

Makuuhuoneet

  • 5 makuuhuonetta
  • Lakanat saatavilla
  • Vuodesohva

Kylpyhuone

  • 5 kylpyhuonetta
  • Hiustenkuivaaja
  • Kylpyamme
  • Pyyhkeet saatavilla
  • Suihku

Viihdetarjonta

  • DVD-soitin
  • Kirjoja
  • Pelejä
  • Stereot
  • Televisio ja kaapelikanavat
  • Videopelejä

Ulkotilat

  • Parveke
  • Puutarha

Pesulapalvelu

  • Pyykinpesukone
  • Pyykinpesutilat

Työtilat

  • Työhuone
  • Työpöytä

Ilmastointi ja lämmitys

  • Ilmastointi
  • Lämmitys

Lemmikit

  • Lemmikkejä ei sallita

Sopivuus/esteettömyys

  • Savuton majoituspaikka

Palvelut ja mukavuudet

  • Silitysrauta/-lauta

Sijainti

  • Golfkentän vieressä
  • Järven rannalla
  • Lähellä eläintarhaa
  • Terveys-/kauneushoitolan lähellä

Tekemistä

  • Kuntosali
  • Pelihalli/-huone
  • Valinnaisia golfetuja
  • Vesipuisto
  • Pyöräilymahdollisuus lähistöllä
  • Teemapuisto lähistöllä

Turvallisuusominaisuudet

  • Häkävaroitin (majoittaja on ilmoittanut, että majoituspaikassa on häkävaroitin)
  • Savuvaroitin (majoittaja on ilmoittanut, että majoituspaikassa on savuvaroitin)
  • Ensiapulaukku
  • Palosammutin

Yleistä

  • Majoituspaikka sijaitsee lomakeskuksessa
  • Puutarha
  • Yksikön koko: 297 neliömetriä

Käytännöt

Sisäänkirjautuminen

Sisäänkirjautuminen alkaa klo 16.00
Sisäänkirjautujien alaikäraja – 21

Uloskirjautuminen

Uloskirjautuminen ennen klo 10.00

Sisäänkirjautumisen erikoisohjeet:

Saat majoittajalta ohjeet sisään- ja uloskirjautumiseen sähköpostitse.

Lemmikit

  • Lemmikkejä ei sallita
  • Majoittajan kommentti: Free

Lapset ja varavuoteet

  • Lapset ovat tervetulleita.

Tärkeää tietoa

Hyvä tietää

Tätä majoituspaikkaa hallinnoi majoitusyritys. Se tarjoaa majoitusta kaupankäynti-, ammatinharjoittamis- tai liiketoimintatarkoituksissa.
Lisähenkilöistä saatetaan veloittaa maksu, joka vaihtelee majoituspaikoittain
Sisäänkirjautumisen yhteydessä saatetaan vaatia virallinen kuvallinen henkilöllisyystodistus sekä pankki- tai luottokortti tai käteisellä maksettava takuumaksu mahdollisten lisämaksujen varalta.
Erityispyyntöjen toteutuminen riippuu saatavuudesta sisäänkirjautumishetkellä, ja niistä saatetaan veloittaa lisämaksuja. Erityispyyntöjen toteutumista ei voida taata.
Tämä majoituspaikka hyväksyy käteisen.
Juhlien ja tapahtumien järjestäminen on sallittua majoituspaikassa
Majoittaja on ilmoittanut, että majoituspaikassa on häkävaroitin
Majoittaja on ilmoittanut, että majoituspaikassa on palovaroitin
Tämän majoituspaikan turvaominaisuuksiin kuuluu palosammutin ja ensiapupakkaus
Tätä majoituspaikkaa hallinnoi kumppanimme Vrbo. Saat Vrbolta sähköpostitse linkin Vrbo-tilille, jonka kautta voit muuttaa varaustasi tai peruuttaa sen.
Saat majoittajalta sisään- ja uloskirjautumisohjeet sähköpostitse. Saat myös Vrbolta sähköpostitse linkin Vrbo-tilille, jonka kautta voit hallinnoida varaustasi.

Majoituspaikka tunnetaan myös nimellä

Vrbo Property
Stunning 5 Bd w/ Pool Close to Disney @ Storey Lake 2767
641db5c1c950c00035bf1ca2

Family Villa Pool Spa Gameroom Resort Near Disney 2767B – arvostelut

Arvostelut

8,4

Erittäin hyvä

Arvosana 10 - Loistava. 15 kautta 26 arvostelua
Arvosana 8 - Hyvä. 6 kautta 26 arvostelua
Arvosana 6 - OK. 2 kautta 26 arvostelua
Arvosana 4 - Huono. 1 kautta 26 arvostelua
Arvosana 2 - Hirveä. 2 kautta 26 arvostelua

8,8/10

Siisteys

Arvostelut

8/10 Hyvä

Joann M.

Hyvää: Siisteys

2767

The size of the home and number of bedrooms was great . Beds were comfortable. Appreciated extra garbage bags, dish soap and toilet paper . The patio area was small and not private. Our heated pool and hot tub was never comfortable . The kitchen lacked utensils and pans. Overall we were happy with the stay
Yöpyi 9 yötä maaliskuussa 2025

10/10 Loistava

Steven P.

Hyvää: Siisteys

Great Stay- very spacious house.

Very clean. Great communication during our stay. I would recommend staying here to anyone, and we would ABSOUTELY stay here again. 10/10. Thank you for accommodating us.
Yöpyi 4 yötä helmikuussa 2025

10/10 Loistava

Debbie G.

Hyvää: Siisteys

Beautiful Home

Check in was good. Beautiful house. The pool was a little smaller than other houses I have rented but it was lovely. Warm like bath water. Garbage collected and property maintained daily. I recommend this rental.
Yöpyi 3 yötä helmikuussa 2025

8/10 Hyvä

Rob D.

Great House!

House was great. Missing few details that would have made stay better. First paid for pool heating and lost entire first day as pool was freezing and heat not turned on. Was next day until fixed and warm. Property was clean except for two places. The pool deck was not cleaned and the carpeted stairs were filthy. Was actual 2 pieces and f popcorn sitting on stairs. The unit did not provide wash cloths, which was strange. This info was in long email received few days before check in and didn’t see. Had to go buy washcloths. Also no pool towels. Previous houses we have rented had both pool towels and wash cloths. All in all though the house itself is very nice. Just wish towel/washcloth issue was made clearer, not hidden in long email with lots of unimportant info.
Yöpyi 5 yötä joulukuussa 2024

8/10 Hyvä

Shellie H., COVINGTON

Hyvää: Siisteys

Family Vacation to Disney

We traveled to Florida to take my 81 year old mother to Disney to meet Mickey Mouse. There was a total of 9 of us, six adults and three children. The house was beautiful and roomy enough for all of us to have space without being on top of one another. We loved having the pool and everyone but my mom enjoyed it multiple times. It was close to Disney, shopping, and food. We had a couple of minor issues that were addressed and handled right away. Communication was easy and responses were almost immediate. Definitely would recommend and would stay here again, if we ever go back.
Yöpyi 5 yötä syyskuussa 2024

10/10 Loistava

Nancy R.

Hyvää: Siisteys

Excellent

This was a perfect house for our family vacation. The house was very clean and exactly as shown in the photos. We enjoyed our backyard pool as well as the community pool, waterslide, splash pad and clubhouse amenities. The location is an easy 20 minutes-ish from all Disney parks. There are many restaurants, Target and Walmart very close by. Communication was great and any questions we had were answered promptly. I would definitely recommend this house and would stay here again on a future visit.
Yöpyi 11 yötä elokuussa 2024

10/10 Loistava

Stanley A.

Hyvää: Siisteys

It was great!

Awesome
Yöpyi 6 yötä heinäkuussa 2024

8/10 Hyvä

Dionisio N A.

Hyvää: Siisteys

very nice experience and the house very comfortable

everything in the house was 10 percent, recommended 💯
Yöpyi 4 yötä heinäkuussa 2024

6/10 OK

Kathy W.

House Had Great Potential!

Our group of adults had mixed feelings about the house/rental management company. Pros: The location of the house was great for easy access to restaurants, Disney, Universal, etc. The kitchen and bathrooms were clean (except for the bathroom near the front door smelled of urine even though it looked clean). Bedrooms were large and each had a bathroom. It was also nice to have our own pool with hot tub. We chose not to have it heated, it was still comfortable to use. Wonder Vacation Homes seemed professional and in the beginning responded promptly to inquiry emails and provided necessary codes for opening the gates and house. Cons: Overall the management company was not great. Before accepting our reservation, they required a lot of paperwork including a copy of our credit card. Because they had it on file, they took the initial and final payments out without notice. We should have been informed before withdrawing the payments. Messages throughout the house and from management said how clean the house was and our responsibility for any damages to the house, we found it to be dirty and damaged already. Significate Stains and dirt covered the carpeting, stains on dining and counter chairs, dresser drawers were broken. The pool pump stopped working so unable to use pool last two days. Management should use empty days to make necessary repairs to maintain the integrity of the home. House has great potential, needs a lot of TLC.
Yöpyi 11 yötä toukokuussa 2024

10/10 Loistava

Hal M.

Hyvää: Siisteys

Nice place

This is a roomy and very nice spot to stay in Orlando
Yöpyi 5 yötä maaliskuussa 2024

8/10 Hyvä

Stephanie S.

Hyvää: Siisteys

Excellent

Everything went smooth check in process , only issue I had was with the Wi-Fi No one came to fix it .
Yöpyi 3 yötä marraskuussa 2023

4/10 Huono

Maria H.

Hyvää: Siisteys

DO NOT RECOMMEND

I will start with the positive but I have to say the negatives out way the positives! The house is beautiful and very clean. The kitchen has everything you need and even tupperware for storage of leftover food.( never had that in past rentals) Pool is nice and it was clean. Now the negatives. We got there and there was a note on the door that said this house has no access to amenities at club house contact homeowner or property manager. After several emails phone calls and text messages 5 days later we were offered passes to the club house under a different property address. One of the bedrooms upstairs had to queen size beds and both frames were broken. We had to put the mattress on the floor. The property manager came and put it back together but only one of them stayed up. The drawers in a lot of the dressers were off track or broke. There are baby ants throughout the house. The sliding door blinds kept falling.The last thing that happened was the washer machine broke the last 3 days of our stay.Defiantly do not recommend this property!!!
Yöpyi 10 yötä elokuussa 2023

2/10 Hirveä

Kim H.

Huonoa: Siisteys

Do Not Stay here

We had water bugs and ants in the home when we arrived.. i sent messages by email and text and they advised they would have someone call me which never happened. They said they sent a handyman to spray but we never saw the handyman and still had bugs afterwards. I called the office which I was told a manager would call me and once again never happened. The only correspondence I received was through email. There was furniture broke and lights and bedroom furniture. For the amount of money we paid it was not worth it and not once did they ever try to rectify the unhappiness of the customer. I have all the issues documented and had sent to them and still no phone call…
Yöpyi 7 yötä kesäkuussa 2023

10/10 Loistava

Kim E.

Hyvää: Siisteys

Great house

We enjoyed our stay in this 5 bedroom, 5 bathroom house. It is in a great location, very close to Target and Walmart, tons of restaurants/shops and gas stations. About a 15 min drive to Disney parks. The house has a pool/whirlpool in the backyard and our only complaint is that although it is screened in, it also has another gate inside the pool area, making it difficult to walk around the pool or move the lounge chairs. I wish there was the option of removing it as we did not have small children with us. We also asked about the temperature of the pool and were told they didn’t know…. So we didn’t order heat, but it ended up being cold, which was disappointing. Otherwise, the house was great and we enjoyed our stay!
Yöpyi 7 yötä huhtikuussa 2023

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys

Close to Disney

Great house with amazing amenities 10 mins to Disney!!!!
Yöpyi 9 yötä maaliskuussa 2023

10/10 Loistava

Tabitha W.

Hyvää: Siisteys

Great house when visiting Disney! Clean and good amenities!

Beautiful, clean house approximately 15-20 minutes from any Disney park. Bedrooms and bathrooms were clean and spacious. Kitchen was new and appointed with utensils, cutlery, and dinnerware. Pack extra garbage bags, tissues, detergents, and toilet paper.
Yöpyi 4 yötä helmikuussa 2023

10/10 Loistava

Amanda S.

Hyvää: Siisteys

Very comfortable house well located

We stayed on this street because we wanted to be near to friends also staying on the same street. House was clean and spacious. Property management company was great and responded quickly to issues. Would recommend.
Yöpyi 3 yötä marraskuussa 2022

10/10 Loistava

Lillian C.

Hyvää: Siisteys

Lovely home

This home is just cozy. We loved the he interior decoration and design of the home. We had a party of 10 that stayed the night in total of 16 that visit at the home we had enough bathrooms and bedrooms to accommodate each guest. Our bed were very comfortable with me. The hot thin is not heat so if you are looking for that ask in advance.
Yöpyi 3 yötä syyskuussa 2022

10/10 Loistava

Erin H.

Hyvää: Siisteys

Great Stay

Property as advertised in listing and pictures. Super convenient to stores and all the parks. Only complaint would be wireless connection was pretty much non existent anywhere but the master upstairs and even there was extremely limited but probably is an easy fix.
Yöpyi 6 yötä huhtikuussa 2022

2/10 Hirveä

Heather G.

Huonoa: Siisteys

BEWARE of property management company - BUGS everywhere

Beware of the property management company, Wonder Vacation Homes - we read a few bad reviews but figured the good reviews outweighed the bad and we'd give it a try - and WE REGRET IT!!! *Home owner please be aware!! The home was spacious, good location however almost mid-way through our stay we noticed a severe bug issue. They were throughout the living room and kitchen and one night were crawling all over my son and I as we were laying in bed watching tv! After we had bugs crawling on us in bed, we decided to leave the house immediately and had to end our vacation early - we decided we had enough, we could tolerate bugs in the living room and kitchen but no one wants bugs crawling on them in bed!! After we packed the car and hit the road, my daughter started screaming and we had to pull over because the bugs had infested our belongings and were in our suitcases and clothing and she had these bugs crawling all over her in the car. They were small bugs and we never figured what kind of bug they were, but there were so many! We left several voice messages to the management company throughout our stay (which were never returned). The only response we ever could receive was a text through the portal, however I begged over and over again for someone to call me to talk live and they refused to call. Even after we told them we left the premises because the bugs were so bad they still wouldn't answer my calls or return my messages. THIS IS A PUBLIC HEALTH CONCERN My husband even sent them videos of the bugs in the home and despite that, they still lied and said the home was inspected and there were no bugs. They lied over again and said we never called them to notify them about the bugs, despite the multiple voicemails we left, pleading someone to call us - and also notified them in the portal 'text chat' and begged them to call us and they refused. We requested a refund for the night we had to leave to provide and couldn't stay in the house (because we had to leave the property due to the bug infestation being so awful), we didn't even ask for a full credit (although we probably deserve one), we only asked for a credit for the nights we couldn't stay at the home due to bugs and they refused!!! Our vacation was cut short and we also had to pay for a hotel so we could stay somewhere with our kids. I usually never leave bad reviews, but we gave them every opportunity to make this right and we've never dealt with such horrible customer service.
Yöpyi 7 yötä huhtikuussa 2022

6/10 OK

Albina P.

Hyvää: Siisteys

Nice house but…

This is a nice house, comfortable beds, good location 20 min from many parks but the house is not your typical rental. There is no trash bags, detergent, dishwashing soap, extra toilet paper, kitchen towels, coffee filters, many utensils are missing like cutting board. Not even salt or any other spices in the house. So after you check in, you have to go to Target as if you just moved into a brand new house and spend $ stocking it on vacation. Very annoying. Additionally, we have requested our pool to be heated and that was not done prior to our arrival, so we had a cold pool the fist 2 days of our vacation even though we payed for the pool to be heated the whole time. Furthermore, I happen to forget my pillow that I brought from home inside of the property, contacted the management 8 hours after check out and they told me that they threw it away and I should have read the contract that they don’t keep anything and throw everything left behind away! What? This has never happened to me before and we have rented many properties over the years. The only positive thing about the property management was that they replied to my emails. I would not recommend renting a property if it is managed by Wonder Vacations Homes.
Yöpyi 6 yötä maaliskuussa 2022

8/10 Hyvä

Jenny L.

Hyvää: Siisteys

Great home for vacationing families

The home was clean and exactly as described. Property managers were super responsive (even on New Year's Eve!). The microwave built in the kitchen wasn't heating so they brought in a portable microwave within the hour. There are things like dishwashing soap and trash bags and paper towels that you need to get after you've used the ones allotted in the house. But that was no big deal since Target is literall 2 minutes away. Great property!
Yöpyi 6 yötä joulukuussa 2021

10/10 Loistava

Nicole M.

Hyvää: Siisteys

Ample space, great location to Disney World & Amnenities

Property was exactly as pictured online. Great location with many amenities close proximity including Disney World.
Yöpyi 9 yötä marraskuussa 2021

10/10 Loistava

Lauren E.

Hyvää: Siisteys

Overall Great family getaway vacation.

Property was what I expected and more. Very nice community and resort.
Yöpyi 4 yötä kesäkuussa 2021

10/10 Loistava

Michelle A., Tomball, TX

Hyvää: Siisteys

Great stay in Orlando

We visit Orlando often and this was one of the best properties we have visited. The home was beautifully decorated and extremely clean. It was stocked with everything we needed and the space allowed everyone to spread out. Communication was great and booking, checking in and checking out were really easy. We would definitely recommend this home and hope to return.