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Grand Palazzo Hotel

5.0 star property

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Photo gallery for Grand Palazzo Hotel

Outdoor pool, pool umbrellas, pool loungers
Family Room, 2 Bedrooms, Partial Sea View | 1 bedroom, in-room safe, desk, blackout curtains
Exterior
Reception
Family Room, 2 Bedrooms, Partial Sea View | Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Breakfast available
  • Free WiFi
  • Parking included

Explore the area

Map
292 Moo 6 Petchtrakul Road, Naklua, Pattaya, Pattaya, Chonburi, 20150
  • Pattaya Beach Road
    ‪9 min walk‬
  • Pattaya Beach
    ‪10 min walk‬
  • Terminal 21 Pattaya
    ‪10 min walk‬
  • Utapao (UTP-Utapao Intl.)
    ‪37 min drive‬

Room options

View all photos for Premium Grand Suite with Terrace and Partial View

Premium Grand Suite with Terrace and Partial View | 1 bedroom, in-room safe, desk, blackout curtains

Premium Grand Suite with Terrace and Partial View

  • 60 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Grand Room with Terrace and Partial View

1 bedroom, in-room safe, desk, blackout curtains

Premium Grand Room with Terrace and Partial View

  • 50 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Suite with Terrace and Partial View

Grand Suite with Terrace and Partial View | 1 bedroom, in-room safe, desk, blackout curtains

Grand Suite with Terrace and Partial View

8.0 out of 10
Very good
(1 review)
  • 60 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Room, Terrace, Partial Ocean View

1 bedroom, in-room safe, desk, blackout curtains

Grand Room, Terrace, Partial Ocean View

  • 50 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, 2 Bedrooms, Partial Sea View

1 bedroom, in-room safe, desk, blackout curtains

Family Room, 2 Bedrooms, Partial Sea View

  • 100 sq m
  • Partial sea view
  • Sleeps 6
  • 1 Double Bed and 2 Single Beds OR 2 Single Beds and 1 Double Bed

View all photos for Premium Room, 2 Bedrooms, Partial Sea View

1 bedroom, in-room safe, desk, blackout curtains

Premium Room, 2 Bedrooms, Partial Sea View

  • 120 sq m
  • Partial sea view
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds OR 2 Single Beds and 1 Double Bed

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About this property

Grand Palazzo Hotel

Luxury hotel connected to the convention centre in Pattaya with free parking
Along with an outdoor pool, this hotel has a restaurant and a fitness centre. Free WiFi in public areas, free self parking and a free beach shuttle are also provided. Other amenities include a bar/lounge, a snack bar/deli and coffee/tea in a common area.
Grand Palazzo Hotel offers 287 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. LCD televisions come with cable channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Grand Palazzo Hotel, you're connected to the convention centre and just a quick walk from CentralMarina. Free WiFi in public areas, free self-parking and a free beach shuttle are available.
  • Free WiFi
  • Free self-parking
  • Enjoy Thai cuisine while dining at Royal Kitchen Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a playground
  • Within a 15-minute walk of Terminal 21 Pattaya and Pattaya Beach Road
  • Free beach shuttle service
Grand Palazzo Hotel offers its guests a kids' pool, an outdoor pool, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 5 meeting rooms are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Grand Palazzo Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Pattaya hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Royal Kitchen Restaurant – This restaurant specialises in Thai cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Korean, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free beach shuttle
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: THB 500 for adults and THB 250 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Royal Kitchen Restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1500.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 500 for adults and from THB 250 for children
  • Rollaway bed fee: THB 1500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Grand Palazzo Hotel Pattaya
Grand Palazzo Pattaya

Grand Palazzo Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 89 out of 222 reviews
Rating 8 - Good. 76 out of 222 reviews
Rating 6 - Okay. 36 out of 222 reviews
Rating 4 - Poor. 16 out of 222 reviews
Rating 2 - Terrible. 5 out of 222 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Kerene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were polite and efficient. Hotel located in a convenient area. Beautiful decoration and layout.
Stayed 3 nights in Apr 2025

8/10 Good

Gaston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and service
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Stayed 1 night in Jan 2025

10/10 Excellent

OMER, VOLUNTARI

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good,
Stayed 8 nights in Feb 2025

10/10 Excellent

Jann Ruperr

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good accommodation next time I’m in the area. I will use it again!
Stayed 2 nights in Feb 2025

10/10 Excellent

Bao

Liked: Cleanliness, staff & service
Very good
Stayed 1 night in Feb 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first room is very noisy during the night, the staff switch me to a better quiet room, I am very happy with the hotel.
Stayed 3 nights in Feb 2025

6/10 Okay

Ted

Liked: Cleanliness, room comfort
Stayed 5 nights in Dec 2024

6/10 Okay

Kiera

Liked: Staff & service
Disliked: Property conditions & facilities
This is definitely NOT a five star hotel. The rooms were big and spacious and the bed was comfortable but that’s about it. Could use some updates and also the room service was pretty much non existent. I tried to order 3 times and each time, they called back and told me the items I wanted were unavailable even though they were on the menu.
Stayed 3 nights in Dec 2024

8/10 Good

SEOKKOO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Yahaira

Stayed 3 nights in Oct 2024

8/10 Good

Darryl

Spacious room
Stayed 13 nights in Oct 2024

10/10 Excellent

Yahaira

Liked: Cleanliness, staff & service
I liked the location a lot! Next door you can buy things at the 7eleven, many shopping centers & soho street & restaurants & massages 💆‍♀️
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
浴室水很難調教，時凍時熱，早餐款式很少，房間很大床很寬敞，其他都可以。
Stayed 3 nights in Jul 2024

8/10 Good

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

8/10 Good

HUNG SANG

Stayed 3 nights in May 2024

8/10 Good

Sasa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oo
Stayed 10 nights in May 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, room comfort

Cons and pros

The breakfast was underwhelming. There was a black spot in the hallway ceiling which looked concerning. The TV has limited options. The room was very spacious. Room service was decent. Workers and people were incredibly friendly. Location was close to a laundromat, 7/11, big c mall, and the beach. Very good price point but I think I got lucky with that. Would stay again if I got the same deal.
Stayed 3 nights in Apr 2024

10/10 Excellent

Amandeep

Stayed 4 nights in Apr 2024

6/10 Okay

Chung-Ming

Stayed 6 nights in Mar 2024

10/10 Excellent

Moua

Stayed 5 nights in Mar 2024

8/10 Good

MINGJIE

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel
Stayed 1 night in Feb 2024

6/10 Okay

Krishna

Liked: Cleanliness
Shower head is sooooo old, rusty & water comes out in different directions & not straight down. Hand held shower head never worked
Stayed 3 nights in Feb 2024

10/10 Excellent

Lance Real Estate CC

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024