See all properties

Best Western Downtown Phoenix

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Downtown Phoenix

Outdoor pool
Free daily buffet breakfast
Lobby
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • Gym
  • Laundry

Explore the area

View in a map
620 N 6th St, Phoenix, AZ, 85004
  • Place, Arizona Center
    ‪3 min walk‬
  • Place, Phoenix Convention Center
    ‪7 min walk‬
  • Place, Chase Field
    ‪14 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(9 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(6 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(105 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (with Sofabed)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

8.0 out of 10
Very good
(27 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(10 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(73 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed) | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking (with Sofabed)

8.4 out of 10
Very good
(11 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

King Room

  • Sleeps 2

King Room with Mobility Accessible Roll-In Shower

  • Sleeps 2

King Room with Mobility Accessible Tub

  • Sleeps 2

King Suite with Separate Bedroom

  • Sleeps 3

King Suite with Sofa Bed

  • Sleeps 3

Queen Room with Two Queen Beds

  • Sleeps 4

Queen Suite with Two Queen Beds

  • Sleeps 5

Queen Suite with Two Queen Beds - Disability Access

  • Sleeps 5

Similar properties

Free daily buffet breakfast
Holiday Inn Express & Suites Phoenix Dwtn - State Capitol by IHG
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.5 out of 5, Wonderful, 1,004 reviews
The price is €83
includes taxes & fees
22 Dec - 23 Dec
Holiday Inn Express & Suites Phoenix Dwtn - State Capitol by IHG

About this property

Best Western Downtown Phoenix

Hotel with free breakfast, near Chase Field
An outdoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site.
Best Western Downtown Phoenix offers 90 accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of Best Western Downtown Phoenix's great location. During your stay, you're just a quick walk from Arizona Center. You'll find features such as free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort, comfy beds and cleanliness
  • Within a 15-minute walk of Phoenix Convention Center and Chase Field
Best Western Downtown Phoenix offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. A terrace, multilingual staff, and coffee/tea in common area are also featured at Best Western Downtown Phoenix. For a fee, parking is available.

Smoking is allowed in designated areas at this Phoenix hotel.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 18 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • Dining table
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Early check-in is possible if rooms are available. P

Renovations and closures

The following facilities or services will be unavailable from December 8 2025 to December 13 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 18 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Best Western Downtown Phoenix.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Downtown Phoenix Phoenix
Best Western Downtown Phoenix Hotel
Holiday Inn Hotel Downtown-Ballpark
Holiday Inn Express Hotel Phoenix Downtown-Ballpark
Holiday Inn Express Hotel Downtown-Ballpark
Holiday Inn Express Phoenix Downtown-Ballpark
Holiday Inn Express Downtown-Ballpark
Best Western Downtown Phoenix Phoenix
Best Western Downtown Phoenix Hotel Phoenix
Holiday Inn Express Hotel Suites Phoenix Downtown Ballpark
Express Phoenix Ballpark
Holiday Inn Express Hotel Suites Phoenix Downtown Ballpark

Reviews

Best Western Downtown Phoenix Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 568 out of 1007 reviews
Rating 8 - Good. 258 out of 1007 reviews
Rating 6 - Okay. 96 out of 1007 reviews
Rating 4 - Poor. 39 out of 1007 reviews
Rating 2 - Terrible. 46 out of 1007 reviews

Reviews

10/10 Excellent

Brittney

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The area is
Stayed 1 night in Sep 2025

10/10 Excellent

Pankaj N

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is good but nothing for vegetarian guests. Gym and Hot tub: good Round the clock tea and coffee is very nice
Stayed 6 nights in Sep 2025

10/10 Excellent

Jesse

Stayed 3 nights in Sep 2025

6/10 Okay

Todd

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Did The Job

It was ok. We got the room because it was walking distance to Chase Field. Rooms were aged, but everything worked. Staff was friendly. Surrounding area was a little sketch, but near downtown and we still walked around at night.
Stayed 2 nights in Sep 2025

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Everyone was Friendly and the Facilities were clean and wonderful.
Stayed 2 nights in Sep 2025

8/10 Good

Travis, Elkford

Liked: Cleanliness, staff & service
Good hotel in Phoenix if you’re in town for a ballgame, ball, or a show downtown. 15-20 minute walk from the A train and the venues. Has a very small fitness center and a pool. Pool gets good sun in the afternoons. Also includes continental breakfast.
Stayed 2 nights in Sep 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Room comfort

Okay

Location was convenient to safely walk to Chase field even with the eighteen dollar parking fee. Check in was not the most welcoming but it was efficient. AC worked well and beds were comfortable. Room was in order but it did feel like it was due for a deep clean. Restroom smelled a bit like a gas station restroom and panel on sink was starting to fall off. Room information card said breakfast started at 6:30 so we worked it into our schedule but were told it didn’t start until 7 so we lost lost on on the value of staying at Best Western. Would stay again for similar travel if the price was right.
Stayed 1 night in Sep 2025

10/10 Excellent

Adam

Stayed 1 night in Aug 2025

10/10 Excellent

Delores

Stayed 1 night in Sep 2025

10/10 Excellent

Lohri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jesus

Stayed 1 night in Aug 2025

10/10 Excellent

Jared

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and bed was very comfortable
Stayed 3 nights in Aug 2025

2/10 Terrible

JOANNA

Stayed 2 nights in Aug 2025

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet surroundings
Stayed 3 nights in Aug 2025

10/10 Excellent

Agustin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Edward David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Sarah

Stayed 2 nights in Aug 2025

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and convenient
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is great and fairly easy to get to. The room was clean and the beds comfortable. The pillows, however, were not great.
Stayed 3 nights in Aug 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like how guests slam their doors woke me up in the morning
Stayed 2 nights in Aug 2025

10/10 Excellent

albert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Special thanks to MJ at the front desk. He answered all questions we had and was extremely courteous.
Stayed 3 nights in Aug 2025

10/10 Excellent

Pricila

Stayed 2 nights in Aug 2025

10/10 Excellent

keen

Liked: Cleanliness, staff & service
.
Stayed 2 nights in Aug 2025

10/10 Excellent

Wanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids loved the pool. The rooms were updated and clean. Very quiet hotel. Beds were comfortable
Stayed 2 nights in Aug 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Phoenix

Wonderful little hotel downtown Phoenix
Stayed 1 night in Jul 2025