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Sleep Inn & Suites Pigeon Forge - Downtown

2.5 star property

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Photo gallery for Sleep Inn & Suites Pigeon Forge - Downtown

Lobby
Lobby
Suite, Multiple Beds, Non Smoking | Premium bedding, individually furnished, desk, blackout curtains
Free daily continental breakfast
Free daily continental breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
336 Henderson Chapel Rd, Pigeon Forge, TN, 37863
  • Place, Hollywood Wax Museum
    ‪7 min walk‬
  • Place, Christmas Place
    ‪14 min walk‬
  • Place, Titanic Museum
    ‪15 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪54 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, individually furnished, desk, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, individually furnished, desk, blackout curtains

Suite, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(17 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, individually furnished, desk, blackout curtains

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(19 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Premium bedding, individually furnished, desk, blackout curtains

Room, 1 Queen Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for 1 Queen Bed, Nonsmoking

Premium bedding, individually furnished, desk, blackout curtains

1 Queen Bed, Nonsmoking

  • Sleeps 2
  • Free Wi-Fi

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Interior entrance
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  • Parking included
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4.4 out of 5, Excellent, 2,223 reviews
The price is €62
includes taxes & fees
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About this property

Sleep Inn & Suites Pigeon Forge - Downtown

An outdoor pool, a fitness centre and a hot tub are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, laundry facilities and a 24-hour front desk. Housekeeping is available on request.
Sleep Inn & Suites Pigeon Forge - Downtown offers 68 air-conditioned accommodations with an iron/ironing board and blackout curtains. Each accommodation is individually furnished. Beds feature premium bedding. 43-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided.

This Pigeon Forge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool, a children's pool and a hot tub are on site. Other recreational amenities include a fitness centre.
During your stay at Sleep Inn & Suites Pigeon Forge - Downtown, you're just a quick walk from Hollywood Wax Museum. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include laundry facilities, multilingual staff and a lift
  • On-site recreation includes a gym
  • 14 minutes by foot from Titanic Museum and a 4-minute drive from Island at Pigeon Forge
Sleep Inn & Suites Pigeon Forge - Downtown offers its guests a kids' pool, an outdoor pool, a hot tub, and a fitness centre. Public spaces have free WiFi. Free breakfast is available daily. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Sleep Inn & Suites Pigeon Forge - Downtown. Free self parking is available.

This Pigeon Forge hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 6:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (43 centimetre high)
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 2024
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 11:00 AM to 10:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

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Sleep Inn & Suites Pigeon Forge - Downtown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 145 out of 308 reviews
Rating 8 - Good. 76 out of 308 reviews
Rating 6 - Okay. 42 out of 308 reviews
Rating 4 - Poor. 28 out of 308 reviews
Rating 2 - Terrible. 17 out of 308 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Marcellus

Stayed 1 night in Mar 2026

6/10 Okay

Autumn

The room overall was a good size, but the beds were uncomfortable,
Stayed 2 nights in Feb 2026

10/10 Excellent

Dylan

Stayed 2 nights in Feb 2026

10/10 Excellent

Asa, Indianapolis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and the bed was comfortable. The breakfast was good.
Stayed 1 night in Feb 2026

10/10 Excellent

Christopher

Stayed 1 night in Feb 2026

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly staff, would stay here again great location
Stayed 1 night in Feb 2026

4/10 Poor

Christine, Pell City

Stayed 2 nights in Oct 2025

10/10 Excellent

Alison

Stayed 7 nights in Jan 2026

10/10 Excellent

Temerity

Travelled with partner
Liked: Cleanliness, amenities
Rooms was nice, staff was nice, the manager must have been newer and could have been been nicer! He was rude to us as soon as we arrived and we stayed a week. here. thou us
Stayed 6 nights in Jan 2026

10/10 Excellent

Sondrina

Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful, room was clean and bed was comfy. Breakfast was outstanding. Can't beat what we got for the money.
Stayed 2 nights in Jan 2026

4/10 Poor

Robert

Disliked: Amenities, property conditions & facilities
Overall everything. Rooms have recently been renovated. However it was as cheap as possible. The paint look as though a child did it with no guidance. Plumbing was questionable. Pipes were exposed that shouldn't have been. Underneath the sink had a leak, onto the towels/washcloths. The shower faucet was installed backwards, the cold was hot and the hot was cold. The continental breakfast wasn't good. Especially the hot/cooked portions.
Stayed 3 nights in Jan 2026

2/10 Terrible

Stephanie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were dirty and small , I won’t be staying there again. The jacuzzi wasn’t even open that’s why I went there and of course the price wasn’t bad, I guess you get what you pay for! It served its purpose 👍
Stayed 5 nights in Jan 2026

10/10 Excellent

Nicole

Stayed 1 night in Jan 2026

10/10 Excellent

Tiffany

Travelled with group
Liked: Cleanliness, staff & service, amenities
Yes they was very clean
Stayed 1 night in Jan 2026

10/10 Excellent

sarejo

Liked: Cleanliness, staff & service, amenities
Room was clean and the staff was great.
Stayed 2 nights in Jan 2026

6/10 Okay

Nayda

Liked: Cleanliness, amenities, property conditions & facilities
Room: perfect Front desk: The lady asked me: Can you read? My lord!
Stayed 1 night in Dec 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, and the amenities were great, but the staff was really on point. We will come back and stay again!
Stayed 3 nights in Dec 2025

10/10 Excellent

Susan

Stayed 1 night in Jan 2026

10/10 Excellent

Randy

Stayed 1 night in Jan 2026

10/10 Excellent

Velma

Stayed 1 night in Dec 2025

6/10 Okay

Amy M

Disliked: Cleanliness, amenities, property conditions & facilities
Room was not super clean. Toothpaste on the bathroom door from the privious guests.
Stayed 2 nights in Dec 2025

2/10 Terrible

Melody

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There were cockroaches. The hotel was cheap but misleading. I’m disappointed in Expedia reviews and questioning whether they are real. There was no hot water. The hot tub does not work, why even have one? I understand closing the pool for winter but you should really have the hot tub running all year. People at this hotel were sketchy. Heard all kinds of weird grunting in other guests rooms and people looked like they were on drugs. The staff were nice and we never ended up getting breakfast. I thought it was cheap because of the area but it’s cheap because it’s really gross. I felt itchy in the bed. I would not stay here and pay extra for a nicer hotel. Not sure why it has 8/10 of Expedia! I plan to do further research on other sites before I trust Expedias reviews again.
Stayed 2 nights in Dec 2025

6/10 Okay

Rachael

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Although the building was non smoking our toom smelled like an ash tray. The bookong link stated would.sleep 3 in the king room, but only if yiu want to share the king size bed. The facility felt dated and they have coffee out at all hours but dont keep it filled. I was told by the gentleman working the front desk him i asked about it that they aren not permitted to make any more after a certain time.each day. There was no shampoo, conditioner or body wash in the shower either. Bathrooms have flaking paint & rust. I stay at Choice properties regularly in another state and this totally disappointed me. Will not be using this particular hotel again for any visit.to the Pigeon Forge area. Overpriced!
Stayed 2 nights in Dec 2025

10/10 Excellent

Betty

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff and clean room, excellent breakfast
Stayed 2 nights in Dec 2025

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities
Clean room, good staff excellent breakfast comfortable beds….. only downfall was very loud heating unit
Stayed 1 night in Dec 2025

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