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SpringHill Suites by Marriott Pigeon Forge

3.0 star property

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Photo gallery for SpringHill Suites by Marriott Pigeon Forge

Exterior
Indoor pool, seasonal outdoor pool
Lobby
Studio, Multiple Beds | Premium bedding, desk, blackout curtains, iron/ironing board
Free daily continental breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Gym
  • Pet-friendly

Explore the area

Map
120 Christmas Tree Lane, Pigeon Forge, TN, 37863
  • Christmas Place
    ‪4 min walk‬
  • Island at Pigeon Forge
    ‪11 min walk‬
  • Titanic Museum
    ‪16 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪65 min drive‬

Room options

View all photos for Studio, Multiple Beds

Studio, Multiple Beds | Premium bedding, desk, blackout curtains, iron/ironing board

Studio, Multiple Beds

9.0 out of 10
Wonderful
(39 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Living room | 37-inch LCD TV with digital channels, TV, Netflix

Studio, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Premium bedding, desk, blackout curtains, iron/ironing board

Studio, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(24 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

SpringHill Suites by Marriott Pigeon Forge

Hotel with free breakfast, near Titanic Museum
This smoke-free hotel features an indoor pool, a fitness centre and a snack bar/deli. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a sauna, a 24-hour business centre and Access to hot tub are on-site. Change of bedsheets is available on request
SpringHill Suites by Marriott Pigeon Forge offers 112 accommodations with coffee/tea makers and a hairdryer. This accommodation is furnished with twin sofa beds. Beds feature premium bedding. 37-inch LCD televisions come with digital channels and Netflix. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Pigeon Forge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of bedsheets can be requested.

An indoor pool, a seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at SpringHill Suites by Marriott Pigeon Forge. During your stay, you're just a quick walk from MagiQuest. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 1-minute drive from Titanic Museum and a few minutes from Island at Pigeon Forge
  • Theme park shuttle service available for a fee
  • Pets welcome for a fee
SpringHill Suites by Marriott Pigeon Forge offers its guests a seasonal outdoor pool, an indoor pool, Access to hot tub, and a sauna. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and meeting rooms. A fitness centre, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly SpringHill Suites by Marriott Pigeon Forge. Self parking is free.

This 3-star Pigeon Forge hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • 1,701 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2010
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Twin sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 85.00 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 85.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in December.
  • Pool access available from 7:00 AM to 10 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Pigeon Forge
Marriott SpringHill Suites Pigeon Forge
Pigeon Forge Marriott
Pigeon Forge SpringHill Suites
SpringHill Suites Marriott Hotel Pigeon Forge
SpringHill Suites Marriott Pigeon Forge
SpringHill Suites Pigeon Forge
Springhill Suites By Marriott Pigeon Forge Hotel Pigeon Forge
SpringHill Suites Marriott Pigeon Forge Hotel
SpringHill Suites riott Pigeo
SpringHill Suites by Marriott Pigeon Forge Hotel
SpringHill Suites by Marriott Pigeon Forge Pigeon Forge
SpringHill Suites by Marriott Pigeon Forge Hotel Pigeon Forge

SpringHill Suites by Marriott Pigeon Forge Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 586 out of 1002 reviews
Rating 8 - Good. 273 out of 1002 reviews
Rating 6 - Okay. 82 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 29 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Sarah

Disliked: Cleanliness, property conditions & facilities
It turns out this hotel was under construction during our stay. This was a huge disappointment. Within minutes my husband was notified that the pool would be closed for the next 3 days for painting. We have young children; that is one of the things they look forward to at a hotel is the pool. We were able to swim the first day, but the pool water was disgusting. The water was green with a film on top. It looked like a pond. The lobby was half covered by a tarp hanging from the ceiling the entire time. The floors were always covered in dirt and debris.
Stayed 4 nights in Apr 2025

2/10 Terrible

kayla

Stayed 3 nights in Mar 2025

6/10 Okay

Amy

Travelled with family
Liked: Staff & service
This hotel was under construction during our stay. We did not have the option of a hot breakfast, just grab ‘n go style. The room itself was clean. It just seemed older in a lot of ways.
Stayed 1 night in Mar 2025

6/10 Okay

Brandi

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Keep looking

I’ve stayed at worse, but this was not the best.
Stayed 2 nights in Mar 2025

8/10 Good

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I wish I had known they were in the middle of remodeling; however, the staff was quite kind and helpful. They were extremely accommodating with everything going on. The remodeling mostly affected breakfast. All the items were of the grab, heat, and go instead of their usual. Like I said though, the staff was very kind.
Stayed 3 nights in Mar 2025

8/10 Good

Jade

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

2-20-25

Great location, friendly and accommodating staff but the hotel was under a massive renovation and we felt like it should have been communicated better but none the less once completed we would be fine staying here again
Stayed 1 night in Feb 2025

8/10 Good

Debbie

Travelled with family
Liked: Cleanliness, staff & service, room comfort

overnight stay

Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended-great hotel

Great price and very clean. Good / friendly service as well. We were very happy with the hotel. We inspect every bed when we check in at a hotel, and this was by far the cleanest hotel that we have ever stayed at.
Stayed 2 nights in Jan 2025

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay here. Check in was extremely easy. The breakfast was hot fresh and plentiful being that I was with an extremely large group. Even with construction going on the stay was pleasant. Will definitely stay again. The staff was pleasant and always visible to handle any issues or concerns (which only one issue the television happened but they handled it as soon as it was reported.) Thank you SpringHill for making my yearly winter experience a great one.
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Stayed 1 night in Dec 2024

10/10 Excellent

Cynthia

Stayed 2 nights in Jan 2025

6/10 Okay

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was nice, the tv placement was strange and not very functional… breakfast was chaotic and not exceptionally clean
Stayed 1 night in Dec 2024

10/10 Excellent

Jared

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wife and myself stayed here with our 3 kids. The room was plenty large enough for us all. Beds were clean and comfortable, pool was kinda small so it did get packed but my kids had a ton of fun swimming every night.
Stayed 3 nights in Dec 2024

10/10 Excellent

Amanda

Business traveller
Liked: Staff & service, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Sussette, berlin

Travelled with family
Friendly staff
Stayed 4 nights in Dec 2024

8/10 Good

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

2/10 Terrible

Katy

Travelled with group

Murder he wrote

This was the worst stay ever, the hotel front desk, worker gave out room keys to anybody who came up and asked for my last name and room number, We were with a football team and this happened to multiple peoples room very unsafe!!!
Stayed 1 night in Nov 2024

8/10 Good

Clair

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was clean, and everything in good condition. We had a small problem with housekeeping failing to replace used towels, however this was quickly rectified by staff. Overall, we had a good stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Crystal

Stayed 1 night in Oct 2024

10/10 Excellent

al

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Oct 2024

10/10 Excellent

Christopher, Chattanooga

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional cleanliness. Ok😁
Stayed 1 night in Aug 2024

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and quiet

Nice little trip to pigeon forge for jeep invasion
Stayed 1 night in Aug 2024

10/10 Excellent

Kaitlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Process was simple, staff was helpful, breakfast was good, bed was comfortable! Beautiful property.
Stayed 1 night in Sep 2024

10/10 Excellent

Tancie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Sep 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024