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Best Western Plus Berkshire Hills Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus Berkshire Hills Inn & Suites

Suite, Multiple Beds, Non Smoking, Fireplace (with Sofabed) | In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk
Property amenity
Lobby sitting area
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1350 W Housatonic St, Pittsfield, MA, 01201
  • Place, Hancock Shaker Village
    ‪3 min drive‬
  • Place, Balderdash Cellars
    ‪4 min drive‬
  • Place, Bousquet Ski Area
    ‪7 min drive‬
  • Airport, Pittsfield, MA (PSF-Pittsfield Municipal)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(21 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Non Smoking, Fireplace (with Sofabed)

Suite, Multiple Beds, Non Smoking, Fireplace (with Sofabed) | In-room safe, individually decorated, individually furnished, desk

Suite, Multiple Beds, Non Smoking, Fireplace (with Sofabed)

  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

Best Western Plus Berkshire Hills Inn & Suites

A fitness centre, a snack bar/deli and a 24-hour business centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Best Western Plus Berkshire Hills Inn & Suites offers 59 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. 37-inch LCD televisions come with premium digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Pittsfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Berkshire Hills Inn & Suites. During your stay, you'll be close to Hancock Shaker Village. Enjoy features like free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as an off-lead area.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Hancock Shaker Village and 5 minutes from Bousquet Ski Area
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Event space at this hotel measures 362 square feet (34 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus Berkshire Hills Inn & Suites. Self parking is free.

This Pittsfield hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Games
  • Gym
  • Ski passes
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 362 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per pet, per day
  • Only dogs are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
Tax ID - C0001582360
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western Berkshire
Best Western Berkshire Hills
Best Western Berkshire Hills Inn
Best Western Berkshire Hills Inn Pittsfield
Best Western Berkshire Hills Pittsfield
Best Western Berkshire Inn
Best Western Plus Berkshire Hills Inn Pittsfield
Best Western Plus Berkshire Hills Inn
Best Western Plus Berkshire Hills Pittsfield
Best Western Plus Berkshire Hills
Best Western Berkshire Hills Hotel Pittsfield
Ramada Limited Hotel Pittsfield
Best Western Plus Berkshire Hills Inn Suites
Best Western Berkshire Hills Inn Suites
Plus Berkshire Hills & Suites
Best Western Plus Berkshire Hills Inn & Suites Hotel
Best Western Plus Berkshire Hills Inn & Suites Pittsfield
Best Western Plus Berkshire Hills Inn & Suites Hotel Pittsfield

Best Western Plus Berkshire Hills Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 493 out of 1001 reviews
Rating 8 - Good. 336 out of 1001 reviews
Rating 6 - Okay. 116 out of 1001 reviews
Rating 4 - Poor. 32 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

charles

Liked: Cleanliness, staff & service, amenities
clean room, friendly staff, great breakfast
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities
Clean, friendly staff, quiet, great breakfast, easy to get anywhere locally, updated!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kristina

Liked: Cleanliness, amenities, property conditions & facilities
It was a solid experience at the Best western, staff was super nice, the room was spacious and clean, the breakfast was delicious and the location is superb. Overall it was a great experience and will definitely stay there again
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice, heat was good and the shower was perfect.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Jesse

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and good Breakfast.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property would certainly stay again.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in May 2025
Verified

10/10 Excellent

Jeanine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here many times and it is consistently a comfortable, clean and quiet place.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Dan and Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast; pleasant staff on duty 24/7; convenient location.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Kenneth R.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and excellent staff.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel stay!

Nice hotel that was quiet and clean. I would stay here again.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
We stay here every Thanksgiving week and it is always a pleasure with the friendly staff, nice clean and orderly room and great breakfast. It is top rate.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay. Staff were super friendly. Comfy beds. Great area
Stayed 4 nights in Aug 2025
Verified

6/10 Okay

Alisha

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
My room smelt like mold. The hotel was very clean staff were very nice. The beds were not comfortable .
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place. Good breakfast and friendly staff
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for a weary traveller
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean, very comfortable beds, and had a great breakfast. The staff was friendly and helpful. It was affordable and not too far from dining options. I would definitely recommend staying in this hotel.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, room was clean and spacious. Breakfast time could last a little longer though, ending time was 9:30am, maybe extending until 11am is best. But overall was great.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Very clean...i dotted and t crossed
Stayed 1 night in Jan 2026
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel room itself was good but you can hear people above you pretty clearly. The amenities were not so nice either but overall good bang for your buck. We needed a quick place to stay for 1 night, so this was perfect.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Karol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and accommodating
Stayed 1 night in Sep 2025

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