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Shantara Resort Port Douglas - Adults Only Retreat

4.5 star property

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Photo gallery for Shantara Resort Port Douglas - Adults Only Retreat

2 outdoor pools, pool loungers
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Front of property
Shantara Apartment – Pool Private Deck Access Jacuzzi (Adults Only Resort) | Living area | Flat-screen TV, iPod dock
Flat-screen TV, iPod dock

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Spa
  • Housekeeping
  • Kitchen
  • Barbecue grill

Explore the area

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27-31 Davidson St, Port Douglas, QLD, 4877
  • Place, Four Mile Beach
    ‪6 min walk‬
  • Place, Crystalbrook Superyacht Marina
    ‪13 min walk‬
  • Place, Sugar Wharf
    ‪14 min walk‬

Room options

View all photos for Studio, Pool View (Adults Only Resort)

Fridge, microwave, coffee/tea maker, electric kettle

Studio, Pool View (Adults Only Resort)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Apartment - Pool View (Adults Only Resort)

Flat-screen TV, iPod dock

One Bedroom Apartment - Pool View (Adults Only Resort)

  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Shared Pool Deck (Adults Only Resort)

Studio Shared Pool Deck (Adults Only Resort) | Balcony view

Studio Shared Pool Deck (Adults Only Resort)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Apartment – Shared Pool Deck Access (Adults Only Resort)

In-room safe, desk, soundproofing, iron/ironing board

One Bedroom Apartment – Shared Pool Deck Access (Adults Only Resort)

  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Shantara Apartment – Pool Private Deck Access Jacuzzi (Adults Only Resort)

Shantara Apartment – Pool Private Deck Access Jacuzzi (Adults Only Resort) | Balcony view

Shantara Apartment – Pool Private Deck Access Jacuzzi (Adults Only Resort)

  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Shantara Resort Port Douglas - Adults Only Retreat

Adults-only aparthotel with 2 outdoor pools and full-service spa
This smoke-free aparthotel features 2 outdoor pools, a full-service spa and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include spa services, laundry facilities and express check-out. Each apartment features a kitchenette with a fridge and a microwave, plus free WiFi and a flat-screen TV with cable channels. Added amenities include a balcony, an iPod dock and a coffee/tea maker. Housekeeping is available on request.
Shantara Resort Port Douglas - Adults Only Retreat offers 54 air-conditioned accommodations with iPod docking stations and a safe. Rooms open to balconies or patios. Accommodation at this 4.5-star aparthotel has kitchenettes with fridges, microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

This Port Douglas aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us that they can't get enough of the pool at Shantara Resort Port Douglas - Adults Only Retreat. During your stay, you're just a quick walk from Macrossan Street. You'll find features such as free WiFi in public areas and free self-parking, plus 2 outdoor pools. Built in 2007, this luxury aparthotel has 54 apartments over 3 floors. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.
  • Each apartment offers a kitchenette, a balcony or patio and a flat-screen TV
  • Free WiFi
  • Free self-parking
  • Take a swim in the 2 outdoor pools
  • Treat yourself to deep-tissue massages, body wraps or facials at the spa
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the pool
  • Within a 10-minute walk of Four Mile Beach and Flagstaff Hill
  • Airport and local-area shuttle service available for a fee
Shantara Resort Port Douglas - Adults Only Retreat offers its guests 2 outdoor swimming pools and a fitness centre. WiFi and wired Internet are free in public spaces. An area shuttle within 300 metres and an airport shuttle (available 24 hours) are available for a fee. Spa services, a terrace, and barbecue grills are also featured at the luxury Shantara Resort Port Douglas - Adults Only Retreat. Self parking is free.

This 4.5-star Port Douglas aparthotel is smoke free.

Property amenities

Beach

  • Sandy beach nearby
  • Beach towels

Pool/Spa

  • 2 outdoor pools
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Communal pool
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Fenced pool
  • Full-service spa
  • Hot stone massages
  • Hot tub
  • Pool loungers
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 300 metres
  • Free self parking on site
  • Wheelchair-accessible parking available

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • IPod dock

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Garden
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city centre
  • In the mountains
  • Near the boardwalk/promenade
  • Near the sea

Things to do

  • Gym
  • Bicycle rentals nearby
  • Boat tours nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rentals/tours nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 3 floors
  • 54 units
  • Built in 2007
  • Garden
  • Housekeeping (on request)
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 16

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 50.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Sunday (9:00 AM - 4:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 52.00 per person (one-way)
  • Late check-out fee: AUD 50.00 (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Shantara Resort Port Douglas - Adults Only Retreat offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property's front desk is open during the following times:
  • Monday - Sunday: 9:00 AM - 4:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 16 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Port Douglas Resort
Port Douglas Shantara
Resort Port Douglas
Shantara
Shantara Port Douglas
Shantara Resort
Shantara Resort Port Douglas Adults Retreat
Shantara Hotel Port Douglas
Shantara Resort Port Douglas Hotel Port Douglas
Shantara Resort Adults Retreat
Shantara Port Douglas Adults Retreat
Shantara Adults Retreat
Shantara Douglas Retreat
Shantara Resort Port Douglas Adults Only Retreat
Shantara Resort Port Douglas - Adults Only Retreat Aparthotel
Shantara Resort Port Douglas - Adults Only Retreat Port Douglas

Shantara Resort Port Douglas - Adults Only Retreat Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 528 out of 798 reviews
Rating 8 - Good. 216 out of 798 reviews
Rating 6 - Okay. 38 out of 798 reviews
Rating 4 - Poor. 11 out of 798 reviews
Rating 2 - Terrible. 5 out of 798 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Gerhard

Stayed 7 nights in Jun 2025

10/10 Excellent

Caroline

Liked: Cleanliness, room comfort

Wonderful stay at Shantara

Loved our stay at Shantara. Beautiful quiet resort in a perfect position. Close to everything you could need.
Stayed 14 nights in Jun 2025

10/10 Excellent

Michael

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 4 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

G L

Liked: Cleanliness, room comfort
We can’t fault the location and the pool (there’s two) is heated beautifully and everything is very clean. We stayed in the top floor one bedroom apartment, the kitchen equipment is a little lacking and very basic, missed not having an oven or even air fryer. We also struggled to get any pool time as there’s only about 8 loungers and they were occupied most of the time. The complex is a little in need of some maintenance (broken and missing tiles etc). Otherwise we loved our stay (second time here)
Stayed 9 nights in Jun 2025

10/10 Excellent

Mae

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, lovely apartment. Had a fantastic stay!
Stayed 5 nights in Jun 2025

10/10 Excellent

kirsty

Liked: Cleanliness, property conditions & facilities
Fabulous location and very clean apartment
Stayed 4 nights in Jun 2025

10/10 Excellent

Graham

Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Richard

Travelled with group
Liked: Cleanliness
Location was great staff were friendly rooms were small.
Stayed 5 nights in Jun 2025

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a 1 bedroom apartment that overlooked the pool and bbq area, that was really great having breakfast out there most mornings. Seeing the cockatoos flying home every night was amazing too. Very spacious and modern apartment. The staff were all very friendly and accommodating. Not too far to walk to the beach or the shops which made it handy. Amazing place, can't wait to go back.
Stayed 14 nights in Jun 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a fantastic time, loved the location and the pool. Only downside would be the wifi being so weak that it kept dropping out. Also the floors being concrete somebody upstairs kept stomping around and dragging furniture about. Very strange. Overall would definitely stay again.
Stayed 17 nights in Jun 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Handy to shops and restaurants but still a quiet location. Staff very friendly and helpful. Will stay there again.
Stayed 10 nights in May 2025

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Would have been better if the pool was heated
Stayed 4 nights in May 2025

8/10 Good

Anne-Marie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the fact it was quiet, clean and in walking distance to the restaurants and bars
Stayed 8 nights in Apr 2025

10/10 Excellent

Anastasia

Liked: Cleanliness, property conditions & facilities
Walking distance to everything, relaxing, tranquil experience. The staff where great, very friendly and accommodating.
Stayed 10 nights in Apr 2025

10/10 Excellent

Shane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to everything very relaxing and quiet
Stayed 5 nights in Apr 2025

10/10 Excellent

Anita

Liked: Cleanliness, amenities, property conditions & facilities
Amazing property and facilities and staff are lovely. Lots of restaurants, shops and rhings to do within walking distance. Close to the marina and easy to book tours nearby.
Stayed 4 nights in Mar 2025

10/10 Excellent

ROSS

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, and tidy room, with a balcony view overlooking the pool. Free undercover parking. Friendly staff. Happily stay here again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Marsha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The perfect place to stay! There is lots of parking available if you have a car. If you don't have one, don't worry as it's a short walk to the port, shops and restaurants. The hotel room we stayed in was really clean, comfortable and roomy. There was also a washing machine and room spa which made the stay even more perfect! Overall, it was a relaxing stay as the place is really quiet and relaxing :) We would definitely stay again if we came back to Port Douglas!
Stayed 5 nights in Mar 2025

10/10 Excellent

Coleen

Liked: Cleanliness, room comfort

Wonderful Stay

Shantara was a wonderful place to stay. It was a short walk to Macrossan St for restaurants and shops
Stayed 3 nights in Mar 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the whole experience, in particular the staff they were just wonderful
Stayed 5 nights in Mar 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great outlook over the pool, great location, close to main shopping area, clean, tidy. Receptionist very friendly & helpful. Room was compact and had everything you would need. There is always a but however... the bed was hard and uncomfortable, it was similar to many hotel/apartments where the bed appeared to be two singles joined together with a larger top mattress creating a higher section in the middle.
Stayed 7 nights in Feb 2025

8/10 Good

David

Liked: Cleanliness, room comfort
Great location with helpful staff
Stayed 8 nights in Feb 2025

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities
Great stay for a quiet week away even during wet season.
Stayed 7 nights in Feb 2025

10/10 Excellent

Marcus

Liked: Cleanliness
100/10 we have booked again!!!
Stayed 5 nights in Sep 2024