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Aparthotel

Apartamentos Casablanca

3.0 star property

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Photo gallery for Apartamentos Casablanca

Serves breakfast, lunch and dinner
Lobby sitting area
Lobby sitting area
Balcony
Outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Laundry room
  • Spa
  • Gym

Explore the area

View in a map
Calzada de Martianez, 4, Puerto de la Cruz, Tenerife, 38400
  • Place, Martianez Shopping Centre
    ‪2 min walk‬
  • Place, La Paz Lookout
    ‪5 min walk‬
  • Place, Plaza del Charco
    ‪12 min walk‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪72 min drive‬

Room options

View all photos for Studio, 2 Single Beds

Studio, 2 Single Beds | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Studio, 2 Single Beds

  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Apartment, 1 Bedroom

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Apartment, 1 Bedroom

  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 2 Bedrooms

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Apartment, 2 Bedrooms

  • 66 sq m
  • 1 bedroom
  • Sleeps 5
  • 4 Single Beds and 1 Large Single Sofa Bed
  • Free Wi-Fi

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About this property

Apartamentos Casablanca

This smoke-free aparthotel features a full-service spa, an outdoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, guests will find a flat-screen TV with satellite channels, and other amenities include free WiFi and a balcony. Limited housekeeping is available.
Apartamentos Casablanca offers 287 accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. Flat-screen televisions come with satellite channels. Accommodation at this 3-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit.

This Puerto de la Cruz aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on weekdays only.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages. The spa is open daily.
During your stay at Apartamentos Casablanca, you're just a quick walk from Martianez Shopping Centre. You'll find features such as free WiFi in public areas, plus a full-service spa and an outdoor pool. This comfortable aparthotel has 287 apartments over 7 floors. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a balcony and a flat-screen TV
  • Free WiFi
  • Places for an enjoyable drink include poolside bar and bar/lounge
  • Continental breakfast served daily for a fee
  • Wired Internet in some public areas for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at the spa
  • Services include babysitting, tour or ticket assistance and a porter
  • On-site recreation includes a gym, a sauna and fitness classes
  • Steps from Martianez Shopping Centre and Sitio Litre Garden
  • Airport shuttle service available for a fee
Apartamentos Casablanca offers its guests a full-service spa, an outdoor pool, and a sauna. There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A children's pool, a fitness centre, and a library are also featured at the business-friendly Apartamentos Casablanca. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 3-star Puerto de la Cruz aparthotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:30 AM to 10:30 AM.
On-site venue – This bar serves breakfast, lunch and dinner.

Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • Full-service spa
  • Massage
  • Outdoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi; wired internet (EUR 0.10 per minute)

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Car hire
  • Covered parking on site (EUR 7 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Dining

  • Daily continental breakfast available 8:30 AM to 10:30 AM for a fee: EUR 9 per person
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Library
  • TV in common areas

Outdoor areas

  • Balcony
  • Garden
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Computer station
  • Laptop workspace

Comfort

  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Housekeeping on weekdays only
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe (surcharge)
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In the city centre
  • Next to a golf course

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Gym
  • Table tennis

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 11 buildings
  • 287 units
  • 7 floors
  • Electric car charging station
  • Garden

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 9 per person
  • Fee for wired Internet in public areas: EUR 0.10 per minute (rates may vary)
  • Airport shuttle fee: EUR 30 per person (one-way)
  • Covered self-parking fee: EUR 7 per day
  • In-room safe fee: EUR 2 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Apartamentos Casablanca offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 8:30 AM to 7:00 PM

Property is also known as

Apartamentos Casablanca

Apartamentos Casablanca Apartment

Apartamentos Casablanca Apartment Puerto de la Cruz

Apartamentos Casablanca Puerto de la Cruz

Apartamentos Casablanca Tenerife/Puerto De La Cruz

Apartments Casablanca Hotel Puerto De La Cruz

Casablanca Apartments Tenerife

Casablanca Tenerife

Apartamentos Casablanca Aparthotel

Apartamentos Casablanca Puerto de la Cruz

Apartamentos Casablanca Aparthotel Puerto de la Cruz

Apartamentos Casablanca Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 314 out of 527 reviews
Rating 8 - Good. 182 out of 527 reviews
Rating 6 - Okay. 24 out of 527 reviews
Rating 4 - Poor. 5 out of 527 reviews
Rating 2 - Terrible. 2 out of 527 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Vladimir

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and comfortable. Staff performed very professionally, friendly, nice
Stayed 26 nights in Jan 2026

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous place. Our stay was comfortable and the kitchen was very well equipped.
Stayed 27 nights in Jan 2026

10/10 Excellent

Tammy

Stayed 2 nights in Nov 2025

10/10 Excellent

Tetyana

Travelled with family
Liked: Cleanliness, room comfort
Clean and nice
Stayed 3 nights in Nov 2025

10/10 Excellent

Julio Cesar, District Heights

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 13 nights in Oct 2025

10/10 Excellent

Lauren

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Cute Hotel
Stayed 4 nights in Oct 2025

2/10 Terrible

vanessa

Liked: Property conditions & facilities
Disliked: Cleanliness
You won’t ever find a parking!
Stayed 2 nights in Jul 2025

8/10 Good

Hazel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay at casablanca apartments. The rooms were big and the kitchen was very well equipped. Bins were emptied daily. The location was great for buses. The main disappointment though was the attitude of the reception staff when we asked for more toilet roll. They made us feel ashamed to ask for more (i suffer stomach issues) and one of them wouldnt give us another role (and wasnt very kind about it) so we had to ask their collegue. In addition they wouldnt give us more washing up liquid (we were there for 8 nights so got through the small bottle within a few days). It was as if they didnt want us to wash up our dishes and perhaps to use towels for toilet roll! Besides that it was lovely.
Stayed 9 nights in Apr 2025

10/10 Excellent

Kedar

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Exceptional
Stayed 7 nights in May 2025

10/10 Excellent

Nicolette

Travelled with family
Liked: Cleanliness, room comfort

Apartamentos Casablanca

I've stayed at Casablanca Apartments many times. Some areas may seem dated, but it is very comfortable complex and extremely clean and friendly staff. A library is in the basement, with showers & a luggage room if your flight is after checking out of your apartment. Balconies are small, some with just enough room for table & 4 chairs. Kitchens well equipped & full cooker. Lovely pool area with plenty of sunloungers. Pool towels available with refundable deposit. You can hire a safe in the apartment.
Stayed 4 nights in May 2025

10/10 Excellent

RICHARD

Liked: Cleanliness, property conditions & facilities
Vary nice
Stayed 2 nights in Apr 2025

8/10 Good

LUIZ GUILHERME

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very good for families.
Stayed 7 nights in Apr 2025

8/10 Good

Ilea

Travelled with group
Liked: Cleanliness
The hotel is in a great location and the pool and evening entertainment was nice. Great touch on the welcome drinks in the lobby for guests. The rooms need a refresh and are a little dated looking. Need better equipment in the in suite kitchens. No spatula or can opener and limited pots and pans. Set up a tanning area away from the pool so that those who want to use the pool can find a chair to dry off.
Stayed 3 nights in Mar 2025

10/10 Excellent

Charla

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The outdoor pool was lovely. On site dining and easy location to walk into town.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Room comfort
Stayed 10 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

O wonderful stay in Puerto de la Cruz

Everything was fine. It was all clean.
Stayed 14 nights in Feb 2025

10/10 Excellent

margery

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

SYLVIE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. Very helpful, kind and welcoming staff at the hotel and restaurant. Nice music and show at dinner time. Beautiful pool with easy access (ramp and easy stairs as well) nice architecture. Wonderful stay!!!!
Stayed 4 nights in Oct 2024

10/10 Excellent

Tatiana

Liked: Cleanliness, room comfort

Nice Place

A very well managed complex geared to the comfort of its clients. Very clean and with good amenities e.g.restaurant, library, pool tables, nightly entertainment etc. The swimming pool is clean but proportionately small for the number of units. Excellent location:Close to food stores, restaurants, downtown & waterside promenades & beach (rocky). Despite advertising airport transfer ( for fee) only provided from TFS NOT TFN. Disappointing because not clear on hotels.com description. But the public bus service travels from the north airport & stops nearby. I would stay here again.
Stayed 9 nights in Sep 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

MARTHA

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 7 nights in May 2024

6/10 Okay

Marvin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Not quite at the city centre / beach side but walkable distance. Parking available for EUR 5, but the entry card did not even work even though the reception said they activated it. Rooms are big (suite style) and clean, but no air conditioning despite the hot/warm weather in Tenerife. The oldish lady at reception treated Spanish-speaking people and non-Spanish speaking people with different attitudes - arrogant and somewhat disrespectful. The other staff less so but not very welcoming either. Spanish speaking people go ahead and stay here: good value for the price. English speaking people go somewhere else.
Stayed 1 night in Mar 2024

10/10 Excellent

margery

Stayed 11 nights in Dec 2023

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic staff that are attentive and helpful, from the reception staff to the restaurant team they are all very very good and help to make your stay wonderful, the apartments are very clean and have everything you need including towels, we will definitely be back in the future Well done to everyone though as the hotel wouldn’t be what it is without the staff 👏👏
Stayed 2 nights in Nov 2023

10/10 Excellent

ABIOLA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff always greet you, a nice touch.
Stayed 14 nights in Apr 2023

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