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21c Museum Hotel Durham

4.0 star property

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Photo gallery for 21c Museum Hotel Durham

Interior entrance
Ballroom
Ballroom
1 bedroom, premium bedding, minibar, in-room safe
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking available
  • Bar
  • Pet-friendly
  • Housekeeping
  • Room service

Explore the area

View in a map
111 North Corcoran Street, Durham, NC, 27701
  • Durham Performing Arts Center
    ‪3 min walk‬
  • Durham Bulls Athletic Park
    ‪7 min walk‬
  • Duke University
    ‪18 min walk‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪19 min drive‬

Room options

Luxury Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(49 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Double Room, 2 Queen Beds

1 bedroom, premium bedding, minibar, in-room safe

Luxury Double Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Luxury Room, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, Terrace

  • Sleeps 3
  • 1 King Bed

Luxury Suite, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Accessible (Roll-in Shower)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, Accessible (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Suite (21C)

  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 Double Bed, Accessible

  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed (Hearing Impaired)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed (Hearing Impaired)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Queen Beds

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room, 2 Queen Beds

8.6 out of 10
Excellent
(20 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

21c Museum Hotel Durham

Eco-certified hotel with 24-hour fitness centre and sauna
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a 24-hour business centre and valet parking. Housekeeping is available on request.
21c Museum Hotel Durham offers 125 accommodations with iPod docking stations and minibars. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

This Durham hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Fridges, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include deep-tissue massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at 21c Museum Hotel Durham. During your stay, you're just a quick walk from Carolina Theatre. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy American cuisine while dining at Counting House
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 3-minute walk from Carolina Theatre and 4 minutes on foot from Durham Performing Arts Center
  • Dogs welcome for a fee (restrictions apply)
21c Museum Hotel Durham offers its guests a sauna and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 10500 square feet (975 square metres) and includes conference space. Spa services, multilingual staff, and gift shops/newsstands are also featured at the eco-certified 21c Museum Hotel Durham. For a fee, parking is available.

This 4-star Durham hotel is smoke free.

Guests can enjoy cooked-to-order breakfast for a fee.
Counting House – This restaurant specialises in American cuisine and serves brunch, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 35 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Counting House

Things to do

  • 24-hour gym
  • Sauna
  • Steam room

Family friendly

  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 10,500 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Prenatal massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator on request
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 50 lb per pet
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 5.00 per accommodation, per stay
The resort fee includes:
  • In-room bottled water

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 35.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

21c Museum Hotel Durham
Hotel 21c Museum Hotel Durham - MGallery Durham
Durham 21c Museum Hotel Durham - MGallery Hotel
Hotel 21c Museum Hotel Durham - MGallery
21c Museum Hotel Durham MGallery
21c Museum Durham MGallery
21c Museum Hotel Durham - MGallery Durham
21c Museum Hotel MGallery
21c Museum MGallery
21c Museum Hotel Durham
21c Museum Durham Mgallery
21c Museum Hotel Durham Hotel
21c Museum Hotel Durham Durham
21c Museum Hotel Durham MGallery
21c Museum Hotel Durham Hotel Durham

21c Museum Hotel Durham Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 539 out of 1006 reviews
Rating 8 - Good. 219 out of 1006 reviews
Rating 6 - Okay. 132 out of 1006 reviews
Rating 4 - Poor. 63 out of 1006 reviews
Rating 2 - Terrible. 53 out of 1006 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Laura

Travelled with family
Disliked: Property conditions & facilities
O
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Bibianna

Stayed 1 night in May 2025

4/10 Poor

Bohan

Good hotel overall but they gave be a double when I booked a king bed and after I went back to tell them, they blamed it on the Expedia system and couldn’t give me the room I booked. One of the staff said to leave my contact info at the front desk and they would talk to the manager but no one at the front desk took my contact information.
Stayed 1 night in May 2025

8/10 Good

Tracy

Liked: Cleanliness
Lovely backdrop of incredible art. The staff were friendly but clueless when it came to recommendations for outdoor eating and other questions asked about the area. They were very courteous about not knowing, but it would've been helpful to have suggestions. The young lady that checked me in was very helpful throughout my stay . I usually say the Marriott when in Durham, but I would give 21C another try.
Nice view of neighboring pool
Stayed 1 night in May 2025

8/10 Good

Kim

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
Parking was pricing considering other properties offered much lower parking fees. Dining was nice. It was good to actually have a breakfast in the morning and not a muffin. Rooms were okay, although the bed was not very comfortable. Overall it’s just okay.
Stayed 1 night in May 2025

10/10 Excellent

shalom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kirsti

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and great place to stay

Amazing staff and managers! It was such a fun art gallery combined with a very comfy room. The location is also awesome! You can walk to a ton of good restaurants and be sure to check out The Parlour if you want a scoop of ice cream.
Stayed 3 nights in May 2025

10/10 Excellent

Traci

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Madhur

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Kimberly

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Well it is a good hotel, but we were there for 3 days and they never cleaned our room. Despite seeing housekeeping cart on our hall, they never cleaned. We ran out of toilet paper & towels & had to ask for them. Valet parking is very slow. Says it takes 20 minutes, but we waited for 20 minutes for someone just to show up one morning. We opted to park in street our last night so that we wouldn’t have to wait so long for our car to head to airport. They were working on broken elevators on our floor and the men began clanging and drilling & making noise at 7:30. Overall our stay wasn’t pleasant.
Stayed 3 nights in May 2025

6/10 Okay

Will

Liked: Cleanliness
Hotel is in an old bank has some character but also has poorly running elevators and check in on the second floor
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Still feels like an old dentist's office

Pros: Great location, friendly staff, bar and restaurant on site, comfortable beds. Cons: unfortunately, the conversion of this old office building into a hotel is incomplete - a broken elevator, chipped old floors, terrible lighting in the guest rooms, a suspicious odor in the bar area - it feels like an incomplete remodel. The broken elevator meant that floors 7-15 were all relying on one old elevator. This was quite inconvenient. The art takes the place of comfortable public spaces to meet up with your group, so even that potentially appealing detail turned out to be a negative overall.
Stayed 3 nights in May 2025

10/10 Excellent

Donaldson

Stayed 1 night in May 2025

10/10 Excellent

diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I felt like the room was way overpriced! I also felt that the lighting in the room was a lot to be desired. The way the buttons worked, either all the lights were on or all the lights were off. That was the most unusual thing I’ve ever seen in our room, and I travel quite a bit! I also felt my throne was very small with little or no sitting space.
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

A cool experience, but a mediocre hotel.

Like the neighboring Durham and Unscripted boutique hotels, 21C is a cool experience with unique amenities and a fun vibe. Also like the Durham and Unscripted, 21C struggles with the basics: Cozy Bed, Cold AC (or heat if that’s your thing), The room was clean, quiet, and looked great. Bathroom could do with a better showerhead. The AC fan never seemed to turn on no matter what, so the room was a too warm. The mattress was hard and lumpy.
Stayed 1 night in May 2025

4/10 Poor

Sarah

Travelled with family
Disliked: Cleanliness
Buildings smells. Towels smell very dirty. Water filters in the filling stations were expired. AC in first room didn’t work and had to move. Elevators are also dirty.
Stayed 1 night in May 2025

2/10 Terrible

Ghislain

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The sraff was amazing. Will stay again
Stayed 3 nights in Apr 2025

10/10 Excellent

Kyle

Stayed 3 nights in Apr 2025

10/10 Excellent

Anthony

Travelled with family, Business traveller
Liked: Amenities, property conditions & facilities
Great Location
Stayed 1 night in Apr 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025