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Holiday Inn Raleigh Downtown - Capital by IHG

3.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Raleigh Downtown - Capital by IHG

Exterior
Exterior
Exterior
Breakfast buffet
Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Reviews

6.6 out of 10

Popular amenities

  • Parking available
  • Room service
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
320 Hillsborough St, Raleigh, NC, 27603
  • North Carolina Museum of Natural Sciences
    ‪6 min walk‬
  • Raleigh Convention Center
    ‪9 min walk‬
  • North Carolina State University
    ‪4 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (High Floor)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds (High Floor)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed (High Floor)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room

  • 23 sq m
  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn Raleigh Downtown - Capital by IHG

Hotel with a 24-hour fitness centre, a quick walk to Marbles Kids Museums
A 24-hour fitness centre, a 24-hour business centre and self parking are available at this hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and express check-in are on-site. Housekeeping is available on request.
Holiday Inn Raleigh Downtown - Capital by IHG offers 203 accommodations with a safe and free newspapers. 32-inch flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Raleigh hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Raleigh Downtown - Capital by IHG. During your stay, you're just a quick walk from Morgan Street Food Hall. Features include free WiFi in public areas, plus a 24-hour gym and a 24-hour business centre.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests speak favourably about the clean guestrooms and the area's walkability
  • Just a 5-minute walk from North Carolina State Capitol and 10 minutes on foot from Marbles Kids Museums
Public spaces have free WiFi. You'll find a 24-hour business centre on site. A 24-hour fitness centre, a vending machine, and a garden are also featured at Holiday Inn Raleigh Downtown - Capital by IHG. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Raleigh hotel.

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 15 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 20 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1970
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

This property is closed from 19 May 2025 to 31 December 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 15 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Capital Hotel Raleigh Downtown
Holiday Inn Raleigh Downtown
Holiday Inn Raleigh Downtown Capital
Holiday Inn Raleigh Downtown Capital Hotel
Raleigh Capital By Ihg Raleigh
Holiday Inn Raleigh Downtown Capital
Holiday Inn Raleigh Downtown Capital an IHG Hotel
Holiday Inn Raleigh Downtown - Capital by IHG Hotel
Holiday Inn Raleigh Downtown - Capital by IHG Raleigh
Holiday Inn Raleigh Downtown - Capital by IHG Hotel Raleigh

Holiday Inn Raleigh Downtown - Capital by IHG Reviews

Reviews

6.6
Rating 10 - Excellent. 261 out of 1001 reviews
Rating 8 - Good. 215 out of 1001 reviews
Rating 6 - Okay. 197 out of 1001 reviews
Rating 4 - Poor. 189 out of 1001 reviews
Rating 2 - Terrible. 139 out of 1001 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Jann

Business traveller
Disliked: Property conditions & facilities
Elevator was broken, coffee was empty
Stayed 2 nights in Mar 2025

10/10 Excellent

victoria

Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Stayed 1 night in Feb 2025

2/10 Terrible

Chelsea

Stayed 1 night in Mar 2025

4/10 Poor

Patrick

Business traveller
Disliked: Amenities, property conditions & facilities
very dated, no amenities
Stayed 1 night in Mar 2025

6/10 Okay

Jodi

Disliked: Cleanliness, property conditions & facilities

Needs an upgrade

Everything is old and crumbly. This hotel needs a makeover. From the outside it’s pretty. Inside ugh. The staff was friendly. The grab and go breakfast was sparse. I wouldn’t stay again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Taryn

Stayed 1 night in Dec 2024

4/10 Poor

Skye

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
It’s very old and out dated. Staff were abrupt and getting help to check out was clearly inconvenient for them. Winds made me think the windows were going to blow out of the building.
Stayed 2 nights in Feb 2025

2/10 Terrible

Walter

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible property to be apart of IHG. Filthy dirty property, mold in bathroom and horrible front desk woman. She was soooo horrible and uncaring. I will definitely pay more attention to reviews online and age of these properties. IHG kick them out of your line up. Worst hotel I reserved and had to leave and cancel because of the “filth”.
Stayed 1 night in Mar 2025

8/10 Good

Christine

Stayed 2 nights in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the round hotel. It was unique.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was really great. Front desk eas very attentive and friendly.
Stayed 1 night in Feb 2025

4/10 Poor

Gusttavo

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities

Need renovations for the price

This hotel needs some serious renovations. Even one of the elevators were not working during my 4 days stay. The rooms are outdated and the bedsheets don't even match. Literally looked like a college dorm. It's in a good location, next to bars and restaurants, but other than that try to stay on the Marriot or Sheraton a few blocks away from this place.
Stayed 3 nights in Feb 2025

8/10 Good

Lillian

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Mikal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was excellent! Jasmine who works the front desk is an angel. So kind, thoughtful and caring. She made our stay memorable and so welcoming. I would come back just for her. The hotel itself was great - clean, spacious rooms and walkable to a bunch of bars and restaurants.
Stayed 1 night in Feb 2025

4/10 Poor

Ryan

Disliked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Tyler

Stayed 1 night in Jan 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Feb 2025

2/10 Terrible

Johnny

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No water to purchase. walked up to desk and waited for the person working to talk and I was ignored. I said I have a reservation and I got a very rude "you got an ID". I will never stay there again and I will not ever recommend that hotel to anyone.
Stayed 2 nights in Feb 2025

6/10 Okay

Bret

Stayed 1 night in Feb 2025

10/10 Excellent

KYU HO

Stayed 1 night in Feb 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Do your reseerch

Check in was easy and simple. Past that little things started to click that this was an old neglected hotel with a fresh coat of paint. The breakfast was a sandwich in a fridge and little else, not like the photo of buffet. One elevator was down, walls were super thin and then bathroom was extremely cramped and tiny. TV is basic cable where half the channels didn’t work. The hotel was clean overall so that was nice.
Stayed 2 nights in Feb 2025

4/10 Poor

Jeffrey

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I didn't like that only 1elavator was working.I could hear other guests using the bathroom from my room. The breakfast wasn't up to parr
Stayed 1 night in Feb 2025

8/10 Good

David

Business traveller
Liked: Staff & service
Rundown, but serviceable. Good value for the price. Excellent location.
Stayed 2 nights in Feb 2025

6/10 Okay

Kimberly

Liked: Staff & service
Disliked: Property conditions & facilities
This hotel needs renovation ASAP. Furthermore, why dont yiu have refrigerators like any other downtown hotel.
Stayed 1 night in Feb 2025