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Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection

2.5 star property

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Photo gallery for Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection

Property amenity
Lunch and dinner served, Mexican cuisine
Desk, laptop workspace, blackout curtains, iron/ironing board
Seasonal outdoor pool, open 10:00 AM to 10 PM, free pool cabanas
Point of interest

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • Room service
  • Bar
  • Pool
  • Pet-friendly

Explore the area

View in a map
50 Comstock Street, Richland, WA, 99352
  • Howard Amon Park
    ‪8 min walk‬
  • Columbia Point Golf Course
    ‪16 min walk‬
  • Kadlec Regional Medical Center
    ‪2 min drive‬
  • Richland, WA (RLD)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(32 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking (Efficiency)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, River View

Standard Room, 1 King Bed, Non Smoking, River View | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, River View

7.0 out of 10
Good
(7 reviews)
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room) | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Larger Room)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Suite, 1 King Bed, Non Smoking (Efficiency) | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking (Efficiency)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Richland on the River by IHG

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, 761 reviews
The price is €118
includes taxes & fees
14 Sept - 15 Sept
Holiday Inn Richland on the River by IHG

About this property

Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection

Family-friendly hotel with free breakfast and fitness centre
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna and a 24-hour business centre are on-site. Housekeeping is available on request.
Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection offers 136 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries.

This Richland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

A children's pool, a seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection. During your stay, you're just a quick walk from Columbia River. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Mexican cuisine while dining at Salud Bar & Kitchen
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and 5 meeting rooms
  • On-site recreation includes a gym, a sauna and basketball
  • 7 minutes by foot from Howard Amon Park and a 3-minute drive from Columbia Point Golf Course
  • Dogs welcome for a fee (restrictions apply)
Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection offers its guests a seasonal outdoor pool, a kids' pool, Access to hot tub, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 5 meeting rooms. Event space at this hotel measures 720 square feet (67 square metres) and includes a conference centre. A fitness centre, a terrace, and a vending machine are also featured at the family-friendly Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection. Free self parking is available. A complete renovation of Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection was completed in December 2019.

This Art Deco Richland hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Salud Bar & Kitchen – This restaurant specialises in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Salud Bar & Kitchen

Things to do

  • 36-hole adjacent golf course
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Gym
  • Hot tub
  • Playground
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Fenced pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (720 square foot of space)

Outdoors

  • Free pool cabanas
  • Garden
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • No lift
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 5 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 1968
  • Renovated entire property - December 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night, plus a deposit of USD 50.00 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 7.75 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 10:00 AM to 10 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Shilo Inn Suites Hotel Richland
Shilo Inn Suites Richland
Richland Shilo Inn
Shilo Inn Richland Hotel Richland
Shilo Inn Suites Hotel Richland
Riverfront Hotel SureStay Collection by Best Western
The Riverfront Hotel SureStay Collection by Best Western
Richland Riverfront Hotel an Ascend Hotel Collection Member

Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 253 out of 690 reviews
Rating 8 - Good. 171 out of 690 reviews
Rating 6 - Okay. 124 out of 690 reviews
Rating 4 - Poor. 68 out of 690 reviews
Rating 2 - Terrible. 74 out of 690 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed multiple time. Last 2 times there have been loud people above or outside out room. Beware the $7 resort fee that was not in their policies on line.
Stayed 1 night in Jun 2025

6/10 Okay

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities were good for families.
Stayed 2 nights in May 2025

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Water was barely warm for half a minute before it went cold. The neighbors alarm clock went off at 3:10 a.m. and 410 a.m. for at least a half an hour each both nights that we were there. So no we did not get much sleep. On the bright side a hot breakfast and good coffee was great both mornings.
Stayed 2 nights in Jun 2025

8/10 Good

Sushant

Stayed 2 nights in May 2025

10/10 Excellent

Paul

Liked: Amenities
The staff were all so friendly and helpful and breakfast was so filling and there were so many options waffles, fruit, pastries, eggs sausage (biscuits and sausage gravey) & yogurt
Stayed 2 nights in May 2025

6/10 Okay

Linda

Travelled with partner
Liked: Cleanliness
Shower was extremely hard to regulate .. either super cold or boiling hot .. TV didn't have ESPN ... Went to bar to have a drink .. ordered rum and coke $7.00 with $1.75 added on for the coke .. never saw that before Way overpriced
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025

6/10 Okay

REANNA

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff was friendly, albeit one bartender or barback in the inside restaurant, no smile in sight. We asked if there is table service outside and she said yes, but after watching other tables being served, but no one coming to us, one of our party went inside to inquire again. The waitress said she had no idea we were there, so the bartender obviously didnt bother telling her. The food and drinks were pretty good and the prices were okay. Service was good, once it started. There is a few fast food places and a Winco very nearby the hotel(walking distance). The property itself has a nice area to walk along the river and it looks like there's a gold course adjacent to the property as well. The pool area was nice. Plenty of shady places to sit, a couple pool loungers in a shallow spot in the pool, and plenty of places to sit in the sun for sunbathing. The game room and pool table were also cool amenities, but we didn't use those, so I can't attest to their condition. Complaints: Front desk said my card was declined twice, but my bank HAD approved the purchase and pulled it from my available balance, leaving me out that money the duration of memorial day weekend and throughout the following week. Not the front desk person's fault, I suppose, but he also didn't seem to put in any effort to try and rectify the situation. The shower was also unusable. It fluctuated between ice cold and scalding hot. It didn't stay tolerable for more than 10 seconds at a time!
Stayed 2 nights in May 2025

8/10 Good

Jon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Georgia

Travelled with family
Disliked: Property conditions & facilities
Great location. Big, outdoor pool area is nice. Room was clean. Cons: rooms need some maintenance work. No hot water available in the evenings. Very noisy, especially at night.
Stayed 3 nights in May 2025

4/10 Poor

Delia

Stayed 3 nights in May 2025

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great experience, nice guy at the front desk who checked us in, very helpful! Room was very clean and my kids loved the bunk beds they also enjoyed being in the pool.
Stayed 1 night in May 2025

10/10 Excellent

Seana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place was fine for our needs
Stayed 2 nights in May 2025

10/10 Excellent

Thomas

Stayed 1 night in May 2025

4/10 Poor

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty room with paper thin walls.
Stayed 1 night in May 2025

6/10 Okay

CHRISTOPHER

Stayed 1 night in May 2025

6/10 Okay

Chase

Stayed 1 night in May 2025

10/10 Excellent

Jessica

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hey this place is clean and the people are wonderful! And there’s a restaurant on site and they are incredible!
Stayed 1 night in Apr 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in May 2025

2/10 Terrible

Linda

Travelled with family
Disliked: Amenities, property conditions & facilities
For the $$, this property was subpar.
Stayed 1 night in Apr 2025

10/10 Excellent

Thorolf

Stayed 1 night in May 2025

8/10 Good

Joseph, Columbia

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I loved the location. It was right on the riverfront walkway and there was plenty of food you could walk to. Breakfast needs to be better at the property as there were days that it was only scrambled eggs. They have such a great place and such a good location to be failing on this and still charging me for it...
Stayed 6 nights in May 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
It has a nice pool and outdoor area. Great location near the river walk.
Stayed 1 night in Apr 2025