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Holiday Inn Express Richmond by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Richmond by IHG

Exterior
1 bedroom, in-room safe, desk, laptop workspace
Terrace/patio
Suite, 1 Bedroom | 1 bedroom, in-room safe, desk, laptop workspace
Daily to-go breakfast (USD 10.00 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Gym

Explore the area

View in a map
6000 National Rd E, Richmond, IN, 47374
  • Richmond Mall
    ‪3 min drive‬
  • Earlham College
    ‪10 min drive‬
  • Wayne County Fairgrounds
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Standard Room, 2 Queen Beds, Accessible (Communications) | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communications)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Room

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility, Accessible Tub)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Mobility, Accessible Tub)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible Bathtub (Mobility, Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Comfort Suites

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 580 reviews
The price is €91
includes taxes & fees
28 Sept - 29 Sept
Comfort Suites

About this property

Holiday Inn Express Richmond by IHG

Hotel in Richmond with fitness centre and 24-hour front desk
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Holiday Inn Express Richmond by IHG offers 99 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they enjoy the overall property condition at Holiday Inn Express Richmond by IHG. During your stay, you'll be within walking distance of Old National Road Welcome Center. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • 12 minutes on foot from Old National Road Welcome Center and a 4-minute drive from Richmond Mall
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 4000 square feet (372 square metres) and includes conference space. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn Express Richmond by IHG. Self parking is free.

This 3-star Richmond hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 6:00 AM to 10:00 AM.
Holiday Inn Express Richmond by IHG has a restaurant serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 6:00 AM to 10:00 AM for a fee: USD 10 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Hub at Holiday Inn

Things to do

  • Arcade/game room
  • Gym

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4,000 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately USD 10.00 per person
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Richmond
Holiday Inn Richmond
Richmond Holiday Inn
Holiday Inn Richmond Hotel

Holiday Inn Express Richmond by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 371 out of 752 reviews
Rating 8 - Good. 214 out of 752 reviews
Rating 6 - Okay. 100 out of 752 reviews
Rating 4 - Poor. 35 out of 752 reviews
Rating 2 - Terrible. 32 out of 752 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived after midnight and the front doors were locked - which I appreciated very much because I knew safety was important to the front desk guy.
Stayed 1 night in Jun 2025

10/10 Excellent

Cindy

Stayed 2 nights in May 2025

10/10 Excellent

Linda

Stayed 2 nights in May 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous!
Stayed 1 night in May 2025

8/10 Good

Sarah

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Our stay here did the job. It seems like construction workers were maybe staying there and I’m thinking that’s where a lot of the dirty footprints in the main area and stains on the shower curtain came from. There were also crumbs left on our floor and what looked like dust on the night stand. I take cleanliness seriously so it did bother me but compared to some places this place was still fairly clean. We had family staying in another room and they didn’t have these issues. There is a lot of highway noise that didn’t bother us, but it is good to know if you are a light sleeper. We didn’t have time to use the amenities, but the pool looked clean the the fitness center was kept pretty warm (75 with 65% humidity). There are a lot of places to eat in the area and it was conveniently located near the highway. The beds were comfortable and we couldn’t hear the neighbors or people above us even though I think the place was pretty full judging from the buses outside. Overall it depends on what you are looking for in a stay- it’s a bit of a mixed bag.
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Very nice and clean property A little tricky to find
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Stayed 2 nights in Apr 2025

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Clean Super Comfy

Easy check-in; super clean hotel and super clean room. The bed was extra comfy! Great night’s sleep! Breakfast in the morning was also very good! Thanks for a great stay!
Stayed 1 night in May 2025

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities
The nicest staff and it’s quiet
Stayed 1 night in Apr 2025

2/10 Terrible

Danny

Stayed 5 nights in Apr 2025

10/10 Excellent

Roger

Liked: Cleanliness, property conditions & facilities
Clean rooms easily accessible.
Stayed 1 night in Apr 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Katie

Stayed 1 night in Jan 2025

10/10 Excellent

Shawn

Stayed 1 night in Mar 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca

Travelled with family
Clean, nice rooms, easy check in. Not very good breakfast, horrible coffee.
Stayed 1 night in Mar 2025

10/10 Excellent

Charles

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

chris

Stayed 1 night in Mar 2025

10/10 Excellent

Shawanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely Recommend

I love the update on the rooms and the beds are so comfy and rooms are clean if I come back I will stay again I came this time to lay my oldest brother to rest.
Stayed 1 night in Feb 2025

8/10 Good

shannon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 2nd stay here. It is Convenient for food, shopping, highway access, family friendly, great breakfast options, pool for kids( they lived in there), helpful staff, great sized rooms, comfy beds….. I’m sure I forgot something but we will be back AGAIN’
Stayed 3 nights in Feb 2025

10/10 Excellent

CINDY, Raleigh

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will make this our continous stop for our 4 times a year trip to PA.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Erik

Stayed 1 night in Feb 2025

10/10 Excellent

Byoung

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secure place
Stayed 1 night in Feb 2025

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