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Holiday Inn Roanoke Airport – Conference CTR by IHG

Property class: 3

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Photo gallery for Holiday Inn Roanoke Airport – Conference CTR by IHG

Exterior
Exterior
Indoor pool
Property amenity
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
3315 Ordway Dr Nw, Roanoke, VA, 24017
  • Place, Valley View Mall
    ‪2 min drive‬
  • Place, Berglund Center
    ‪5 min drive‬
  • Place, Carilion Roanoke Memorial Hospital
    ‪8 min drive‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(15 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Bath/Shower Combination)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed (Bath/Shower Combination)

10.0 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Bath/Shower Combo)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Queen Beds (Bath/Shower Combo)

7.4 out of 10
Good
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Premium Room, 1 King Bed

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout curtains, soundproofing

Standard Room

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

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About this property

Holiday Inn Roanoke Airport – Conference CTR by IHG

Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business centre and self parking.
Holiday Inn Roanoke Airport – Conference CTR by IHG offers 153 accommodations with a safe and free newspapers. A pillow menu is available. 50-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Roanoke hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Roanoke Airport – Conference CTR by IHG. During your stay, you'll be close to Carilion Roanoke Memorial Hospital. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Just a 3-minute drive from Regal Valley View Grande and a few minutes from Valley View Mall
  • Cats and dogs welcome for a fee
Holiday Inn Roanoke Airport – Conference CTR by IHG offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and 11 meeting rooms. Event space at this hotel measures 55972 square feet (5200 square metres) and includes conference space. The business-friendly Holiday Inn Roanoke Airport – Conference CTR by IHG also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. You'll have access to the health club at a partner property. For a fee, parking is available.

This 3-star Roanoke hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Black Birch Restaurant – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 5 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 5 to 15 for adults and USD 5 to 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Black Birch Restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business centre
  • 55,972 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1981
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per night (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 5.00 to 15.00 for adults and USD 5.00 to 15.00 for children
  • Self-parking fee: USD 5.00 per day
  • Pet fee: USD 75 per pet, per night (maximum USD125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Roanoke Valley View
Holiday Inn Roanoke Valley View
Holiday Inn Roanoke Valley View Hotel Roanoke
Roanoke Holiday Inn
Holiday Inn Roanoke Valley View Hotel

Holiday Inn Roanoke Airport – Conference CTR by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 307 out of 738 reviews
Rating 8 - Good. 201 out of 738 reviews
Rating 6 - Okay. 106 out of 738 reviews
Rating 4 - Poor. 76 out of 738 reviews
Rating 2 - Terrible. 48 out of 738 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Room very clean staff great food good & reasonable price
Stayed 1 night in Jan 2026

8/10 Good

Nicole

Stayed 2 nights in Dec 2025

8/10 Good

Keith

Stayed 1 night in Dec 2025

6/10 Okay

Brian

Travelled with family
Liked: Cleanliness, amenities
The room was nice. Check in was a little confusing. We were told there would be a $5 parking fee for the room. I'm in my 50's and I've never paid to park at a hotel that I'm already paying for the stay? I pre-paid for breakfast when I made the reservation. It was never mentioned during check in. I had to ask if they saw it on the reservation. They said yes but provided no more information. The next morning we go to breakfast and start to get our plate, and an employee asked for our coupons for breakfast. We had to stop getting our food and to go to the front desk to get the coupon. It would have been so much easier to have been provided the coupon at check in along with information on where breakfast would be served and the hours.
Stayed 1 night in Dec 2025

8/10 Good

Lorin Dion, Colo

Liked: Cleanliness, amenities, property conditions & facilities
Front desk (Nicole) was fantastic. We were not able to get our room serviced in 3 days though and had to go request towels.
Stayed 4 nights in Dec 2025

8/10 Good

Olivia

Stayed 2 nights in Dec 2025

8/10 Good

Shrey

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and room
Stayed 1 night in Nov 2025

2/10 Terrible

Lindsey

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Upon arriving at the hotel, there was no one at the front desk. After waiting approx 10 minutes, I had to walk to the bar (which was not great, as I had my 6 year old with me) to ask the bartender where I might find the front desk staff. He advised that they were "around" and would probably be back soon. When the staff did arrive, they did not allow my 6 year old and I to stay in the room that we had paid for and confirmed payment for via email. This trip was very important to my daughter as it was a very special treat, and one we had been planning for quite a while. We purchased it during black Friday sales in order to afford it. My daughter had talked of nothing but this hotel stay for weeks. While the concierge was telling us we couldn't stay, she was incredibly rude and unapologetic despite the fact that my daughter was near tears. She let us know in an unbothered tone and facial expression that "this happens all the time." Which begs the question, why hasn't Holiday Inn done anything to address this problem, which upon further inspection, does in fact happen so much, IT WAS COVERED ON THE LOCAL NEWS!!!!!!! The concierge dismissively told us that if we wanted our money back, we would need to sit through constumer service with hotels.com as this "wasn't her problem", and then aggressively and repeatedly yelled "have a nice day" as we were leaving. As a Roanoker, I can honestly say I do not care to have a business in our area that specifically discriminates against locals.
Stayed 1 night in Dec 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness, friendly greeting at the desk, the breakfast was good.
Stayed 2 nights in Nov 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very nice; clean, beds were comfortable. Price was good. We will stay again
Stayed 2 nights in Nov 2025

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room and hotel were very clean. Staff at front desk was personable and knowledgeable.
Stayed 2 nights in Nov 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was suerb Very attentive and eagar to satisfy
Stayed 6 nights in Nov 2025

10/10 Excellent

greggory

Stayed 2 nights in Nov 2025

6/10 Okay

Avery

Stayed 2 nights in Nov 2025

2/10 Terrible

Robertt

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Dated. Old. Dirty
Stayed 1 night in Nov 2025

4/10 Poor

Lorraine Gehrig-

Travelled with partner
We stayed at the Holiday Inn Roanoke Airport for two nights. We didn’t request an ADA room, but that’s what we got. The primary issue is that the room is on the first floor directly across from housekeeping’s work room. The noise in that area is loud. Beginning early morning, we heard washers, dryers and the activities of the housekeeping staff. It’s wonderful that the housekeeping staff laughs and enjoys working together… that’s not the issue. The issue is that the hotel assigns guests to a room right across the hall. Secondary issues with the room, are 1) no hooks in the bathroom for towels, etc. 2) no full length mirror (room is huge… not sure why there wouldn’t be one) 3) the remote for the shade over the window didn’t work, but it doesn’t matter because it looks out to the restaurant. There would be no privacy if you have it up. We didn’t take the time to go over these issues while there because it was a short stay. Not sure that we would stay there again with so many options in the area.
Stayed 2 nights in Nov 2025

8/10 Good

Grant

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The only complaint I have is that we reserved a room that had a tub/shower combo because of traveling with a 2 year old and that room was given to someone else so we had to struggle with getting her showered instead of a tubby which is hard with a toddler.
Stayed 1 night in Nov 2025

8/10 Good

Garnette

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Oct 2025

8/10 Good

Lee

Stayed 1 night in Oct 2025

8/10 Good

Charlene

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was great abd and professional. Rooms were clean.
Stayed 2 nights in Oct 2025

8/10 Good

Anthony

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Everything was good.
Stayed 2 nights in Oct 2025

8/10 Good

Kevyn, Woodside

Business traveller
Liked: Cleanliness, amenities
Very quiet property, close to major highways
Stayed 1 night in Oct 2025

10/10 Excellent

Barbara

Stayed 1 night in Aug 2025

8/10 Good

Kim

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Only 2 luggage carts in whole building! There was one super nice second shift front desk person but the morning /day person was a grump- not helpful at all. Too many big dogs , especially in elevators.
Stayed 3 nights in Oct 2025

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Food was good
Stayed 1 night in Oct 2025

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