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Hilton Garden Inn Rochester Downtown, NY

Property class: 3

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Photo gallery for Hilton Garden Inn Rochester Downtown, NY

An indoor area with a wooden floor, glass doors leading to a space with chairs and potted plants.
A bar area with stools, shelves of bottles, and a television mounted on the wall.
A spacious lobby with multiple seating areas, a fireplace, and modern lighting fixtures.
A restaurant interior with leather booths, round tables, and hanging pendant lights.
A courtyard with wicker chairs, a central potted plant, and a stone wall.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
155 E Main St, Rochester, NY, 14604
  • Place, Rochester Riverside Convention Center
    ‪2 min walk‬
  • Place, Blue Cross Arena
    ‪6 min walk‬
  • Place, Strong
    ‪8 min walk‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪16 min drive‬

Room options

View all photos for 1 King Bed Junior Suite

A multi-story building with a central entrance, large windows, and a flat roof.

1 King Bed Junior Suite

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk with a TV, and a chair.

Room, 2 Queen Beds

8.4 out of 10
Very good
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

A hotel room with a kitchenette, including a microwave, coffee maker, and refrigerator. There is a desk with a computer and a chair.

Room, 1 King Bed

9.0 out of 10
Wonderful
(19 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed (Larger Room)

A hotel room with a large bed, a chair, a nightstand with a phone, and a lamp.

Room, 1 King Bed with Sofa bed (Larger Room)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Hearing)

A hotel room with a kitchenette, including a microwave, coffee maker, and refrigerator. There is a desk with a computer and a chair.

Room, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

A hotel room with two beds, a nightstand with a lamp, a framed picture on the wall, and a door.

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Rollin Shower)

A hotel room with a bed, desk, chair, television, and a minibar.

Room, 1 King Bed, Accessible (Rollin Shower)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed (Larger Room)

A hotel room with a large bed, a TV, a desk, and a chair.

Room, 1 King Bed with Sofa bed (Larger Room)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub

A hotel room with a bed, a desk with a computer, a chair, a television, a coffee maker, and a minibar.

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Rollin Shower)

A hotel room with two beds, a desk with a TV, and a chair.

Room, 2 Queen Beds, Accessible (Rollin Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite, 2 Queen Beds, Accessible

A hotel room with two beds, a red armchair, a yellow sofa, a flat-screen TV mounted on the wall, and a framed picture above the sofa.

Junior Suite, 2 Queen Beds, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Accessible

A hotel room with a bed, a desk, a chair, a television, and a framed picture on the wall.

Deluxe Room, 1 King Bed, Accessible

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible

A hotel room with a large bed, a desk with a chair, a lamp, and a red armchair.

Suite, 1 King Bed, Accessible

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible, Bathtub

A hotel room with a large bed, a red armchair, a small table, a framed picture on the wall, and a door with a nightstand and lamp.

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub

A hotel room with a bed, a desk, a chair, a television, and a framed picture on the wall.

Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed with Sofa bed (Wetbar)

A hotel room with a flat-screen TV mounted on the wall, a brown ottoman, a red armchair, a sofa, a desk with a chair, a lamp, and a framed picture on the wall.

Junior Suite, 1 King Bed with Sofa bed (Wetbar)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite (2 Queen Beds & Sofa Bed)

A hotel room with two beds, a red armchair, a yellow sofa, a flat-screen TV mounted on the wall, and a framed picture above the sofa.

Junior Suite (2 Queen Beds & Sofa Bed)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, 2 Queen Beds, Accessible (Hearing Impaired)

A hotel room with a red armchair, a wooden cabinet, a desk with a chair, a lamp, and a mirror.

Junior Suite, 2 Queen Beds, Accessible (Hearing Impaired)

  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Accessible

A hotel room with a large bed, a desk with a lamp, a television, and a red chair.

Deluxe Room, 1 King Bed, Accessible

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Hearing)

A hotel room with a kitchenette, including a microwave, coffee maker, and refrigerator. There is a TV on a wooden stand and a desk with a chair.

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Front of property – evening/night
Hyatt Regency Rochester
Downtown Rochester
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
3.7 out of 5, Good, 1,010 reviews
The price is €144
includes taxes & fees
20 Sept - 21 Sept
Hyatt Regency Rochester

About this property

Hilton Garden Inn Rochester Downtown, NY

2 restaurants, an indoor pool and a fitness centre are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hilton Garden Inn Rochester Downtown, NY offers 106 accommodations with a safe and coffee/tea makers. 37-inch flat-screen televisions come with pay-per-view films. Fridges and microwaves are provided.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Rochester Downtown, NY. During your stay, you're just a quick walk from Strong. Enjoy features like free WiFi in public areas, plus 2 restaurants and an indoor pool.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at one of the 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • 9 minutes by foot from Strong and a 4-minute drive from University of Rochester
  • Cats and dogs welcome for a fee (restrictions apply)
Hilton Garden Inn Rochester Downtown, NY offers its guests an indoor pool and a fitness centre. There are 2 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 2 meeting rooms are available. Hilton Garden Inn Rochester Downtown, NY also features a vending machine, a fireplace in the lobby, and laundry facilities. Parking is available for a fee.

For a fee, guests can enjoy a cooked-to-order breakfast on weekdays from 6:00 AM and 10:00 AM.
Hilton Garden Inn Rochester Downtown, NY has 2 restaurants serving lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 14 per day; includes in/out privileges)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 7.95 to 15 for adults and USD 5.95 to 10 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Drifters

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 6 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 7.95 to 15 for adults and USD 5.95 to 10 for children
  • Self-parking fee: USD 14 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Rochester Downtown
Hilton Garden Rochester Downtown
Hilton Garden Inn Rochester Downtown Hotel Rochester
Hilton Rochester
Rochester Hilton Garden Inn
Hilton Garden Inn Rochester Downtown Hotel
Hilton Rochester Downtown, Ny
Hilton Garden Inn Rochester Downtown
Hilton Garden Inn Rochester Downtown NY
Hilton Garden Inn Rochester Downtown, NY Hotel
Hilton Garden Inn Rochester Downtown, NY Rochester
Hilton Garden Inn Rochester Downtown, NY Hotel Rochester

Hilton Garden Inn Rochester Downtown, NY Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 439 out of 944 reviews
Rating 8 - Good. 246 out of 944 reviews
Rating 6 - Okay. 147 out of 944 reviews
Rating 4 - Poor. 66 out of 944 reviews
Rating 2 - Terrible. 46 out of 944 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was and was clean staff friendly
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place all around!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Courteous staff. Perfect for a quick stay and close to everything. Road construction outside the parking garage was a nuisance but that was out of the control of the hotel. Definitely would stay again when we're in town.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Evelyn B

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were nice and staff was very friendly.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Eric

Liked: Cleanliness, amenities, property conditions & facilities
The room was a little small but accommodations were nice
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and welcoming. Room was clean. Definitely would stay here again
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities
Yes nice and clean staff was welcoming
Stayed 1 night in Dec 2025
Verified review

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for multiple nites. After the first one we had to ask the front desk to have our room serviced as had not been. The staf dealing with guests are excellent, very friendly and goi g out of their way to accommodate us. The breakfast cook was excellent
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than the bathroom door sticking and making it difficult to open and close easily (I mean, it really got stuck), room was great and fit our needs. Staff were pleasant, accommodating, and so helpful (shoutout to Jessica who checked me in!). Restaurant staff bent over backwards to make drink special requests, and beautiful smiles when serving our delicious food. Thanks for a great wknd! Close to all that Rochester has to offet!
Stayed 1 night in May 2026
Verified review

6/10 Okay

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Typical hotel room
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Brigid

Liked: Staff & service
Disliked: Amenities
Very comfortable bed. Noisy as at the front of the hotel. Very noisy ac. No pen, penci, paper or bible.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Scott

Liked: Staff & service, amenities
Disliked: Cleanliness
Room was clean. Staff were nice and professional. Street construction directly outside the front entrance was very noisy.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing stay!
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean ladies that worked the breakfast were very nice amd the rest of the staff were good.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Sasha

Liked: Cleanliness, amenities, property conditions & facilities
The staff were great, especially house keeping - they were so helpful and so sweet! The room was clean, the restaurant in the hotel serves a great Ribeye and it’s literally around the corner from Blue Cross Arena!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Chakka

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, spacious. Outstanding staff.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Food in the hotel restaurant is solid! That pork chop is amazing.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Desk staff was awful and hostile upon arrival. Otherwise the room was fine. I'd stay elsewhere next time.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
The lady at the front desk was absolute incredible! She was warm and inviting and seemed enthusiastic to help the guests.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was fantastic.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Philip

Liked: Cleanliness, staff & service
Room was clean. The staff were polite.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Kerry

Clean comfortable
Stayed 4 nights in Jan 2026