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Hyatt Regency Rochester

3.5 star property

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Photo gallery for Hyatt Regency Rochester

A modern hotel entrance with a clear "EXIT ONLY" sign, a visible "HYATT" logo, and a well-lit facade.
A rooftop bar with a view of a tall building, a decorative hedge, and a pool.
A hotel room with a bed, a desk, a chair, a TV, a wardrobe, and a bathroom with a mirror and sink.
An outdoor seating area with a fire feature, wooden furniture, and a view of the interior through large glass doors.
A spacious lobby with marble flooring, white columns, and a large wooden bench.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
125 East Main Street, Rochester, NY, 14604
  • Place, Rochester Riverside Convention Center
    ‪2 min walk‬
  • Place, Blue Cross Arena
    ‪6 min walk‬
  • Place, Strong
    ‪8 min walk‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪16 min drive‬

Room options

View all photos for 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for 1 King Bed High Floor

A hotel room with a bed, a desk, a chair, a TV, and a window with a city view.

1 King Bed High Floor

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Queen Beds High Floor

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

2 Queen Beds High Floor

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed (High Floor)

A walk-in closet with a coffee maker, a shoe rack, and hanging robes.

Room, 1 King Bed (High Floor)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

A walk-in closet with a coffee maker, a shoe rack, and hanging robes.

Room, 1 King Bed

7.4 out of 10
Good
(20 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, River View

A walk-in closet with a coffee maker, a shoe rack, and hanging robes.

Room, 1 King Bed, River View

8.0 out of 10
Very good
(16 reviews)
  • River view
  • 33 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

A walk-in closet with a coffee maker, a shoe rack, and hanging robes.

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Skyline)

A hotel room with a bed, a desk, a chair, a TV, a wardrobe, and a bathroom with a mirror and sink.

Suite, 1 King Bed (Skyline)

  • 65 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, River View (High Floor)

A walk-in closet with a coffee maker, a shoe rack, and hanging robes.

Room, 1 King Bed, River View (High Floor)

8.0 out of 10
Very good
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

A walk-in closet with a coffee maker, a shoe rack, and hanging robes.

Room, 2 Queen Beds

7.8 out of 10
Good
(65 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds (High Floor)

A walk-in closet with a coffee maker, a shoe rack, and hanging robes.

Room, 2 Queen Beds (High Floor)

8.4 out of 10
Very good
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, River View

A walk-in closet with a coffee maker, a shoe rack, and hanging robes.

Room, 2 Queen Beds, River View

7.4 out of 10
Good
(11 reviews)
  • River view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Deluxe Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed (Conference)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hyatt Regency Rochester

2 restaurants, an indoor pool and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Hyatt Regency Rochester offers 336 accommodations with a safe and free newspapers. Pillowtop beds feature down duvets. 55-inch flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include a shower, slippers, designer toiletries and complimentary toiletries.

This Rochester hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hyatt Regency Rochester. During your stay, you'll be connected to the convention centre and just a quick walk from Strong. Features include free WiFi in public areas, plus 2 restaurants and an indoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy a bite to eat at The Street Craft Kitchen, a family restaurant that serves American cuisine
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Rochester Riverside Convention Center and 7 minutes on foot from Blue Cross Arena
  • Dogs welcome for a fee (restrictions apply)
Hyatt Regency Rochester offers its guests an indoor pool and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hyatt Regency Rochester. Parking is available for a fee.

This 3.5-star Rochester hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11 AM.
The Street Craft Kitchen – This family restaurant specialises in American cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Astor on Main – On-site restaurant. Open daily.
Boulder Coffee – On-site coffee shop. Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Secured, covered parking on site (USD 16 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11 AM on weekends; USD 10 to 22 for adults and USD 9 to 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Astor on Main
  • Boulder Coffee
  • The Street Craft Kitchen

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (183 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (92 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 60 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 22 for adults and USD 9 to 15 for children
  • Covered self-parking fee: USD 16 per day (in/out privileges)
  • Pet fee: USD 60 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Regency Hotel Rochester
Hyatt Regency Rochester
Hyatt Rochester
Rochester Hyatt
Rochester Hyatt Regency
Hyatt Regency Rochester Hotel Rochester
Hyatt Regency Rochester Hotel
Hyatt Regency Rochester Hotel
Hyatt Regency Rochester Rochester
Hyatt Regency Rochester Hotel Rochester

Hyatt Regency Rochester Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 395 out of 1000 reviews
Rating 8 - Good. 211 out of 1000 reviews
Rating 6 - Okay. 171 out of 1000 reviews
Rating 4 - Poor. 114 out of 1000 reviews
Rating 2 - Terrible. 109 out of 1000 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Damariely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whenever I go there, I love staying at that hotel.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone we came in contact with was very friendly and helpful
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room waa big, and clean- onsite bar was great after a long day.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Christiane

Liked: Cleanliness, staff & service, property conditions & facilities
It was an amazing hotel! Breakfast was amazing!! Great little sight seeing places to visit, cute resteraunts and breweries near by!
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff overall were very nice. Great location to stay if attending an event at the convention center
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Manjeet

Liked: Cleanliness, amenities, property conditions & facilities
I Enjoyed my stay very clean and friendly staff !!!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was very confusing on the first day but after we figured it out not so bad. Room was very clean and hotel was very quit. Great bar in lobby with great staff. Very close to everything we needed
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and cozy. I didn't spend enough time in the hotel to get a feel for the rest of it, but the bartenders were friendly.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We were there for the weekend to remember conference
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Except breakfast not being included in the stay.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. No complaints.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Amado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. The staff was very professional.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms clean, easy check in, great amenities and views! some in room appliances were a little noisy, so be aware if you are a light sleeper.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Gerard

Liked: Cleanliness, property conditions & facilities
Staff great
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Dock T

Liked: Cleanliness, staff & service, amenities
Everything was perfect
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Sara

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Rude front desk staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

otis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was very good
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service
Very clean room and friendly staff
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Melissa

Liked: Cleanliness
Disliked: Amenities
Room was in great condition. Restaurants and coffee shop are awful .
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

KC

Liked: Cleanliness, staff & service
Disliked: Amenities
Our room had a very noisy HVAC system, no microwave oven and our floor had no ice machine. On top of that, the pool was closed.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Nelfa

Liked: Cleanliness, staff & service, amenities
The room was super clean, I felt very good, I'll be back soon, this hotel is already my favorite
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

David Charles

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel was Great , quite and close to where we were going.
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Brandye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, the hotel staff and barternders were so friendly. I'd stay here again.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Ericka

Liked: Cleanliness, amenities, property conditions & facilities
The room and saty was great. The only thing I would say that can improve was the breakfast. $13 dollars breakfast for frozen pancakes and cold coffee is way too much.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Aviana

Great hotel
Stayed 1 night in Jun 2025