Holiday Inn Express & Suites Roswell by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Roswell by IHG

Exterior
Free daily buffet breakfast
Exterior
Desk, free cots/infant beds, free WiFi, bed sheets
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
3 Military Heights Drive, Roswell, NM, 88201
  • Place, New Mexico Military Institute
    ‪7 min walk‬
  • Place, Lovelace Regional Hospital
    ‪7 min walk‬
  • Place, Eastern New Mexico Medical Center
    ‪7 min walk‬
  • Airport, Roswell, NM (ROW-Industrial Air Center)
    ‪17 min drive‬

Room options

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(30 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication Accessible)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

7.8 out of 10
Good
(16 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Communication Accessible)

  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility Tub)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Holiday Inn Express & Suites Roswell by IHG

Hotel in Roswell with free breakfast and free airport shuttle
This smoke-free hotel features an indoor pool, a fitness centre and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a 24-hour business centre, a business centre and a meeting room.
Holiday Inn Express & Suites Roswell by IHG offers 80 accommodations with air conditioning. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers with a hydromassage showerhead. This Roswell hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express & Suites Roswell by IHG. During your stay, you're just a quick walk from New Mexico Military Institute. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Within a 10-minute walk of New Mexico Military Institute and Lovelace Regional Hospital
  • Free airport shuttle service
Holiday Inn Express & Suites Roswell by IHG offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour business centre and a meeting room are available. The business-friendly Holiday Inn Express & Suites Roswell by IHG also features a front desk safe and a lift. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

This Roswell hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Roswell Hotel
Holiday Inn Express Roswell
Holiday Inn Express Suites Roswell
Holiday Inn Express Suites Roswell
Holiday Inn Express Suites Roswell by IHG
Holiday Inn Express Suites Roswell an IHG Hotel
Holiday Inn Express & Suites Roswell by IHG Hotel
Holiday Inn Express & Suites Roswell by IHG Roswell
Holiday Inn Express & Suites Roswell by IHG Hotel Roswell

Holiday Inn Express & Suites Roswell by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 643 out of 898 reviews
Rating 8 - Good. 169 out of 898 reviews
Rating 6 - Okay. 40 out of 898 reviews
Rating 4 - Poor. 21 out of 898 reviews
Rating 2 - Terrible. 25 out of 898 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara

Stayed 4 nights in Aug 2025

10/10 Excellent

Snezana

Stayed 8 nights in Aug 2025

4/10 Poor

Ronda

Stayed 3 nights in Aug 2025

2/10 Terrible

JENNIFER

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Bathrooms were dirty shower eas extremely dirty. And next morning went down for coffee/ breakfast when we came back maid was coming out of our rooms we no longer could open our doors with our keys and my daughter headphones came up missing cost of new headphone 150.00
Stayed 1 night in Aug 2025

6/10 Okay

Veronica

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
The staff was great the bathroom needs to be cleaned and redone carpets were dirty
Stayed 1 night in Aug 2025

10/10 Excellent

Lavalerie, Page

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Owen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good, Breakfast lady was very attentive and helpful. It is nice to see that not only this property but most of the Holiday Inns that we've stayed at recently have heeded my countless messages about the bathroom mirrors being too high. I can now see my face and shoulders whereas before I could only see the top of my head. THANK YOU! At this last stay I informed the receptionist as I left that the grab bar by the toilet in Room #118 was loose. Hopefully that will be fixed by the next time we come true Roswell in a few months. Your hotels are my preferred hotels because of the consistent high standards in your ADA rooms. Again, Thank you!
Stayed 1 night in Aug 2025

2/10 Terrible

Erica, El Paso

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Extremely dirty, they don't clean the pool area. I could see the floor hasn't been cleaned in months, hair, earrings, toilet paper, dirt, cloudy water and rust on windows, doors, shower doors, etc. It was disgusting.
Stayed 1 night in Aug 2025

10/10 Excellent

Raimund

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for the 4 of us. Everyone at the hotel was kind.
Stayed 1 night in Aug 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What we expect when we stay here.

Nice place, friendly staff, would stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place.

Comfy room, very nice staff! Good gym. Great location in Roswell.
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

MAry ellen

Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Charles

Travelled with family
Disliked: Cleanliness, staff & service

Go somewhere else...

Room had some unpleasant rust around the tub in bathroom. Sofa had some stains on it and the shampoo bottles were empty. Also, they never came to clean our room or replace our towels. Outside of one staff member, service pretty much sucked. Wouldnt stay here again for the money.
Stayed 2 nights in Jul 2025

10/10 Excellent

Matheus

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very goor
Stayed 1 night in Jul 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Marlena

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Shannon

Stayed 1 night in Jun 2025

10/10 Excellent

Mara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and had good Service. Breakfast was very good. Limit on bacon pieces though.
Stayed 1 night in Jul 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Carol

Stayed 1 night in Jul 2025

10/10 Excellent

Hortensia A, Fort Davis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and knowledgeable about events.
Stayed 2 nights in Jul 2025