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Royal Wells Hotel

3.0 star property

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Photo gallery for Royal Wells Hotel

Superior Quadruple Room | Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Terrace/patio
Bar (on property)
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pet-friendly

Explore the area

View in a map
59 Mount Ephraim, Royal Tunbridge Wells, England, TN4 8BE
  • Place, Tunbridge Wells Museum and Art Gallery
    ‪5 min walk‬
  • Place, Assembly Hall Theater
    ‪6 min walk‬
  • Place, Pantiles
    ‪12 min walk‬
  • Airport, London (LGW-Gatwick)
    ‪48 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room

9.2 out of 10
Wonderful
(22 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 1 Bedroom

Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin Room, 1 Bedroom

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Double Room, 1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Junior Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

Royal Wells Hotel

Edwardian hotel with restaurant and bar/lounge
This hotel features a restaurant, a bar/lounge and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and concierge services are on-site. Housekeeping is available on request.
Royal Wells Hotel offers 27 accommodations with coffee/tea makers and a hairdryer. Televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Royal Tunbridge Wells hotel provides complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the breakfast at Royal Wells Hotel. During your stay, you're just a quick walk from Tunbridge Wells Museum and Art Gallery. Features include free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include a concierge, luggage storage and wedding services
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the location and the comfortable guestrooms
  • Within a 10-minute walk of Tunbridge Wells Museum and Art Gallery and Trinity Theatre
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and 2 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 915 square feet (85 square metres) and includes conference space. The business-friendly Royal Wells Hotel also features a terrace, a garden, and coffee/tea in common area. Free self parking is available. A complete renovation of Royal Wells Hotel was completed in April 2021.

Smoking is allowed in designated areas at this 3-star Royal Tunbridge Wells hotel.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
The Brasserie – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15.50 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Brasserie

Things to do

  • Bicycle rentals
  • Piano
  • TV in common areas

Family friendly

  • High chair

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms
  • 915 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1600
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Edwardian architecture
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - April 2021
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 15 per accommodation, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Cots (infant beds) are available for GBP 5.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.50 for adults and from GBP 8.00 for children
  • Pet fee: GBP 15 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 5.0 per night
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
The front desk at this property is open daily from 7 AM - 11:00 PM.
Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Royal Wells Hotel
The Royal Wells Hotel Royal Tunbridge Wells, Kent
The Royal Wells Hotel Tunbridge Kent
Royal Wells Hotel Hotel
Royal Wells Hotel Royal Tunbridge Wells
Royal Wells Hotel Hotel Royal Tunbridge Wells

Royal Wells Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 575 out of 996 reviews
Rating 8 - Good. 304 out of 996 reviews
Rating 6 - Okay. 80 out of 996 reviews
Rating 4 - Poor. 26 out of 996 reviews
Rating 2 - Terrible. 11 out of 996 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Petros

Liked: Staff & service, room comfort

Has real potential, but with several key issues

A decent stay. Good location, helpful staff and comfortable room. Free parking as well. However, a couple of things really let it down. Firstly the noise on Sunday night from the birthday celebrations in the ground floor function room. Totally unacceptable with no advance warning. We were on the top floor and kept awake until midnight due to the thumping music and shouting from guests. Second was the 2 taps on the bathroom sink. This is not only inconvenient, but also risks getting burned, due to the piping hot water. Thirdly, the buffet area of the breakfast was limited to say the least, plus very dirty around the window sill areas with numerous dead flies etc. Sadly wouldn't be able to highly recommend this to other travellers, unless the hotel takes these things onboard, and makes some adjustments. Finally, the price was somewhat steep, albeit it was a bank holiday weekend
Stayed 2 nights in Aug 2025

10/10 Excellent

sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely relaxing stay, bed was so comfortable, staff were very friendly. Will definitely stay here again
Stayed 1 night in Aug 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

A lovely hotel with great warm service and really good food. Our room was lovely and looked over the back of Royal Wells.
Stayed 1 night in Aug 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very helpful, we had an incident with my lipstick on our bedroom carpet, the staff were amazing at sorting this out - unfortunately the carpet was probably the thing which let this stay down, as it was a bit worse for wear. However, the rest of the room and hotel was very nice. Breakfast was really good with plenty of choice of both cold and hot food.
Stayed 2 nights in Aug 2025

10/10 Excellent

Cliff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel with character.

Excellent hotel with character throughout the building. First class service all round especially from the House Manager who welcomed us at check in.
Stayed 1 night in Aug 2025

8/10 Good

mark

Stayed 1 night in Aug 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Food and Staff were great and the price was fantastic
Stayed 1 night in Aug 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay here and the breakfast was so nice. Lovely property the only two things I would say is there was plenty of room for a king sized bed at least so a double was a little small. And air conditioning would of been amazing especially when it is very hot outside one tiny small fan done nothing but that aside we were very happy with the hotel
Stayed 1 night in Aug 2025

8/10 Good

MARK

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel with a lovely restaurant. Excellent room with large bathroom. Good location for town centre providing you like hills. Car parking is very tight
Stayed 2 nights in Aug 2025

10/10 Excellent

Ruth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel

Great trip and fabulous location. We came here fo our wedding anniversary and will be abck.
Stayed 1 night in Aug 2025

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Julie

Liked: Cleanliness, property conditions & facilities
Nice room and bathroom. The lady who was on reception when we checked in was not very welcoming. Apart from that everything else was good.
Stayed 1 night in Aug 2025

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Philip, Ipswich

Liked: Cleanliness, staff & service, property conditions & facilities
Great position opposite parkland and close to the town centre.
Stayed 1 night in Jul 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel & good value for the price we paid. Dinner was mediocre. Breakfast excellent. In common with far too many small hotels wish they would upgrade to having proper Smart TVs.
Stayed 1 night in Jul 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick booking in ,staff were courteous, restaurant Was very good and breakfast was excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, lovely food, spacious, great area
Stayed 1 night in Jul 2025

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2025

8/10 Good

Janet

Travelled with partner
Shower did not work properly the staff said it’s an issue with most of the rooms breakfast limited if u wanted continental room was clean and bottled water supplied every day nice staff
Stayed 4 nights in Jul 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely hotel, relaxing, great position podition and with parking which is a real bonus and the food is great. The staff are friendly and attentive
Stayed 1 night in Jul 2025