Royal Wells Hotel

3.0 star property

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Photo gallery for Royal Wells Hotel

Property entrance
Front of property
Exterior
Breakfast, lunch and dinner served
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services

Explore the area

View in a map
59 Mount Ephraim, Royal Tunbridge Wells, England, TN4 8BE
  • Place, Assembly Hall Theater
    ‪6 min walk‬
  • Place, Calverley Grounds
    ‪8 min walk‬
  • Place, Pantiles
    ‪12 min walk‬
  • Airport, London (LGW-Gatwick)
    ‪48 min drive‬

Room options

Classic Double Room

9.2 out of 10
Wonderful
(23 reviews)
  • Sleeps 2
  • 1 Double Bed

Classic Twin Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds

Superior Double Room

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 Double Bed

Junior Double Room, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

Royal Wells Hotel

Edwardian hotel with restaurant and bar/lounge
This hotel features a restaurant, a bar/lounge and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and concierge services are on-site. Housekeeping is available on request.
Royal Wells Hotel offers 27 accommodations with coffee/tea makers and a hairdryer. Televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Royal Tunbridge Wells hotel provides complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the breakfast at Royal Wells Hotel. During your stay, you're just a quick walk from Tunbridge Wells Museum and Art Gallery. Features include free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include a concierge, luggage storage and wedding services
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the breakfast and the helpful staff
  • Within a 10-minute walk of Tunbridge Wells Museum and Art Gallery and Trinity Theatre
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and 2 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 915 square feet (85 square metres) and includes conference space. The business-friendly Royal Wells Hotel also features a terrace, a garden, and coffee/tea in common area. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Royal Tunbridge Wells hotel.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
The Brasserie – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15.50 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Brasserie

Things to do

  • Bicycle rentals
  • Piano
  • TV in common areas

Family friendly

  • High chair

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms
  • 915 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1600
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Edwardian architecture
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 15 per accommodation, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Cots (infant beds) are available for GBP 5.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.50 for adults and from GBP 8.00 for children
  • Pet fee: GBP 15 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 5.0 per night
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
The front desk at this property is open daily from 7 AM - 11:00 PM.
Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Royal Wells Hotel
The Royal Wells Hotel Royal Tunbridge Wells, Kent
The Royal Wells Hotel Tunbridge Kent
Royal Wells Hotel Hotel
Royal Wells Hotel Royal Tunbridge Wells
Royal Wells Hotel Hotel Royal Tunbridge Wells

Royal Wells Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 590 out of 1010 reviews
Rating 8 - Good. 305 out of 1010 reviews
Rating 6 - Okay. 77 out of 1010 reviews
Rating 4 - Poor. 26 out of 1010 reviews
Rating 2 - Terrible. 12 out of 1010 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Dale

Stayed 1 night in Oct 2025

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food was excellent and staff were helpful.The only thing was the parking which was quite tight. The room was nice and clean .
Stayed 2 nights in Oct 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent as always

Excellent as always. Breakfast -yummy, staff amazing , rooms stunning.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was excellent; recently refurbished, very comfortable bed. All the staff were very friendly and helpful. The bar and restaurant were very high quality
Stayed 3 nights in Sep 2025

10/10 Excellent

Mrs Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great location for what we needed, Lovely room, especially the bath room. Friendly staff, easy check in. overall a great stay. We just found the pillows very uncomfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

KWAME

Liked: Staff & service, property conditions & facilities
Check was quick and smooth. Environment was clean. Rooms were ample, clean, comfortable and quiet Website describes it as a “hotel” but I discovered on arrival that it designated a B&B, with no telephone in the room. This made it inconvenient for enquiries to the front desk, or for emergencies. However I understand this us not uncommon for B&B in England
Stayed 2 nights in Sep 2025

10/10 Excellent

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room and great food
Stayed 1 night in Sep 2025

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good and great value for money
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An overnight stay and the Royal Wells offers value and ticks the boxes for us on location, car parking, value and quality of breakfast too. It’s an older style of building and therefore has a few creaks.
Stayed 1 night in Sep 2025

10/10 Excellent

karim

Stayed 2 nights in Sep 2025

6/10 Okay

Susan

Liked: Cleanliness

4 night Autumn Break

Stayed 4 nights in Sep 2025

8/10 Good

Alexa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Comfortable room. Friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Good location. Could not fault our stay. Staff wonderful, rooms a good size and super clean. Food for evening meal and breakfast was great. Would definitely stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Steve

Stayed 1 night in Sep 2025

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were well equipped with thoughtful detail and spacious. Bathroom was well equipped with safety rail and bathmat provided. Good range of bathroom accessories. Parking was fine but we arrived early and the carpark was full by short time later. Poor choice at breakfast. No continental breakfast availability No flexibility. My wife had cereal and toast and we had two teas. Not a pot of tea. Cost was too high, Very good serving staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Big clean room ,comfortable bed
Stayed 1 night in Sep 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Charles, Montgomery

Liked: Cleanliness
Stayed 4 nights in Aug 2025

8/10 Good

Kevin

The hotel has character. Room 5 bathroom has been poorly designed
Stayed 2 nights in Sep 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely building and attentive staff. Close to town for walking. Would stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bougie, high end, lowkey hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeanette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a nice welcoming greeting on arrival. The room was very clean and it even had an ironing board and iron. The meals there are delicious and the restaurant area is lovely. It's great that you can just pull up in their carpark, there is plenty of room to park.Fantastic stay and we would go again to this hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025