4/10 Poor
Mandi
Travelled with family
18 Aug 2025
This place is okay, nothing to write home about. Started off horribly after I started to check-in the person working the desk started working with the couple behind me and then took a phone call and didn't place them on hold, no kept me waiting till the phone call was finished. Our presidential suite had a couch and one chair in one room and a bed in the other. Nowhere to really eat. Had one thin long table along a wall, more of a places to set things down. The Jacuzzi tub jets didn't work. The coffee maker was only an individual 6 oz cup, and only 2 single serving coffee bags for the entire weekend. They didn't let me know that parking was $40 a night if you didn't want to park in a private parking lot ran by who knows. Breakfast wasn't free but we knew that going in. We were extremely disappointed, especially for our first trip using Hotels.com. We figured we would have been told at least the parking. The room was over $350 for two nights. So if you're in a bind go to La Quinta it will cost about the same on the Riverwalk at least they have Free parking and free breakfast.
Mandi
Stayed 2 nights in Aug 2025


























