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HD Parque Cristóbal Gran Canaria

3.0 star property

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Photo gallery for HD Parque Cristóbal Gran Canaria

4 outdoor pools, pool loungers
Reception
2 restaurants, breakfast, lunch, dinner served; international cuisine
Children’s play area – outdoor
2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Room service
  • All-inclusive
  • Gym

Explore the area

View in a map
Calle Holanda s/n, San Bartolomé de Tirajana, Gran Canaria, 35100
  • Place, Yumbo Shopping Center
    ‪7 min walk‬
  • Place, CITA Shopping Center
    ‪13 min walk‬
  • Place, Kasbah Shopping Center
    ‪15 min walk‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪25 min drive‬

Room options

View all photos for Family Suite, 2 Bedrooms (1 Adult + 1 Child)

1 bedroom, in-room safe, desk, laptop workspace

Family Suite, 2 Bedrooms (1 Adult + 1 Child)

  • 2 bedrooms
  • Sleeps 2
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Premier Suite, 1 Bedroom (1 Adult)

1 bedroom, in-room safe, desk, laptop workspace

Premier Suite, 1 Bedroom (1 Adult)

  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Premier Suite, 1 Bedroom (1 adult + 2 children)

1 bedroom, in-room safe, desk, laptop workspace

Premier Suite, 1 Bedroom (1 adult + 2 children)

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Premier Suite, 1 Bedroom (2 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Premier Suite, 1 Bedroom (2 Adults)

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Premier Suite, 1 Bedroom (2 adults + 1 child)

1 bedroom, in-room safe, desk, laptop workspace

Premier Suite, 1 Bedroom (2 adults + 1 child)

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Premier Suite, 1 Bedroom (3 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Premier Suite, 1 Bedroom (3 Adults)

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms (1 Adult + 2 Children)

1 bedroom, in-room safe, desk, laptop workspace

Family Suite, 2 Bedrooms (1 Adult + 2 Children)

  • 2 bedrooms
  • Sleeps 3
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms (2 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Family Suite, 2 Bedrooms (2 Adults)

  • 2 bedrooms
  • Sleeps 2
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms (2 Adults + 1 Child)

1 bedroom, in-room safe, desk, laptop workspace

Family Suite, 2 Bedrooms (2 Adults + 1 Child)

  • 2 bedrooms
  • Sleeps 3
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms (2 Adults + 3 Children)

1 bedroom, in-room safe, desk, laptop workspace

Family Suite, 2 Bedrooms (2 Adults + 3 Children)

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 5
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms (3 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Family Suite, 2 Bedrooms (3 Adults)

  • 2 bedrooms
  • Sleeps 3
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms (3 Adults + 1 Child)

1 bedroom, in-room safe, desk, laptop workspace

Family Suite, 2 Bedrooms (3 Adults + 1 Child)

  • 2 bedrooms
  • Sleeps 5
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms (3 Adults + 2 Children)

1 bedroom, in-room safe, desk, laptop workspace

Family Suite, 2 Bedrooms (3 Adults + 2 Children)

  • 2 bedrooms
  • Sleeps 5
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms (4 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Family Suite, 2 Bedrooms (4 Adults)

  • 2 bedrooms
  • Sleeps 4
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms (4 Adults + 1 Child)

1 bedroom, in-room safe, desk, laptop workspace

Family Suite, 2 Bedrooms (4 Adults + 1 Child)

  • 2 bedrooms
  • Sleeps 5
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms (5 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Family Suite, 2 Bedrooms (5 Adults)

  • 2 bedrooms
  • Sleeps 5
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Kid Suite (1 Adult + 2 Children)

1 bedroom, in-room safe, desk, laptop workspace

Kid Suite (1 Adult + 2 Children)

  • Sleeps 3
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Kid Suite (2 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Kid Suite (2 Adults)

  • Sleeps 2
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Kid Suite (3 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Kid Suite (3 Adults)

  • Sleeps 3
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Kid Suite (2 Adults+ 1 Child)

1 bedroom, in-room safe, desk, laptop workspace

Kid Suite (2 Adults+ 1 Child)

  • Sleeps 3
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Kid Suite (2 Adults + 2 Children)

1 bedroom, in-room safe, desk, laptop workspace

Kid Suite (2 Adults + 2 Children)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Kid Suite (2 Adults + 3 Children)

1 bedroom, in-room safe, desk, laptop workspace

Kid Suite (2 Adults + 3 Children)

  • Sleeps 5
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Kid Suite (1 Adult + 3 Children)

1 bedroom, in-room safe, desk, laptop workspace

Kid Suite (1 Adult + 3 Children)

  • Sleeps 4
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Kid Suite (3 Adults + 1 Child)

1 bedroom, in-room safe, desk, laptop workspace

Kid Suite (3 Adults + 1 Child)

  • Sleeps 4
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Kid Suite (3 Adults + 2 Children)

1 bedroom, in-room safe, desk, laptop workspace

Kid Suite (3 Adults + 2 Children)

  • Sleeps 5
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Kid Suite (4 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Kid Suite (4 Adults)

  • Sleeps 4
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Kid Suite (4 Adults + 1 Child)

1 bedroom, in-room safe, desk, laptop workspace

Kid Suite (4 Adults + 1 Child)

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Teen Suite (1 Adult + 1 Child)

1 bedroom, in-room safe, desk, laptop workspace

Teen Suite (1 Adult + 1 Child)

  • Sleeps 2
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Teen Suite (1 Adult + 2 Children)

1 bedroom, in-room safe, desk, laptop workspace

Teen Suite (1 Adult + 2 Children)

  • Sleeps 3
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Teen Suite (1 Adult + 3 Children)

1 bedroom, in-room safe, desk, laptop workspace

Teen Suite (1 Adult + 3 Children)

  • Sleeps 4
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Teen Suite (2 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Teen Suite (2 Adults)

  • Sleeps 2
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Teen Suite (2 Adults+ 1 Child)

1 bedroom, in-room safe, desk, laptop workspace

Teen Suite (2 Adults+ 1 Child)

  • Sleeps 3
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Teen Suite (2 Adults + 2 Children)

1 bedroom, in-room safe, desk, laptop workspace

Teen Suite (2 Adults + 2 Children)

  • Sleeps 4
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Teen Suite (2 Adults + 3 Children)

1 bedroom, in-room safe, desk, laptop workspace

Teen Suite (2 Adults + 3 Children)

  • Sleeps 5
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Teen Suite (3 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Teen Suite (3 Adults)

  • Sleeps 3
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Teen Suite (3 Adults + 1 Child)

1 bedroom, in-room safe, desk, laptop workspace

Teen Suite (3 Adults + 1 Child)

  • Sleeps 4
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Teen Suite (3 Adults + 2 Children)

1 bedroom, in-room safe, desk, laptop workspace

Teen Suite (3 Adults + 2 Children)

  • Sleeps 5
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Teen Suite (4 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Teen Suite (4 Adults)

  • Sleeps 4
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Teen Suite (4 Adults + 1 Child)

1 bedroom, in-room safe, desk, laptop workspace

Teen Suite (4 Adults + 1 Child)

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Teen Suite (5 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Teen Suite (5 Adults)

  • Sleeps 5
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Superior Suite (1 adult + 1 child)

1 bedroom, in-room safe, desk, laptop workspace

Superior Suite (1 adult + 1 child)

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Suite (1 adult + 2 children)

1 bedroom, in-room safe, desk, laptop workspace

Superior Suite (1 adult + 2 children)

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Suite (2 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Superior Suite (2 Adults)

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Suite (2 adults + 1 child)

1 bedroom, in-room safe, desk, laptop workspace

Superior Suite (2 adults + 1 child)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Suite (3 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Superior Suite (3 Adults)

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Suite Emblem 1 adult + 2 children

1 bedroom, in-room safe, desk, laptop workspace

Superior Suite Emblem 1 adult + 2 children

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior suite emblem (2 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Superior suite emblem (2 Adults)

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior suite emblem (2 adults + 1 child)

1 bedroom, in-room safe, desk, laptop workspace

Superior suite emblem (2 adults + 1 child)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior suite emblem (3 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Superior suite emblem (3 Adults)

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

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About this property

HD Parque Cristóbal Gran Canaria

Family-friendly hotel with 2 restaurants and 4 outdoor pools
Along with 2 restaurants, this smoke-free hotel has 4 outdoor pools and a full-service spa. Free WiFi in public areas, free self parking and a free beach shuttle are also provided. Additionally, free water park access, 2 poolside bars and a nightclub are on-site.
HD Parque Cristóbal Gran Canaria offers 233 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor tennis court and a complimentary water park with waterslides are featured at the hotel. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments.
During your stay at HD Parque Cristóbal Gran Canaria, you're just a quick walk from Yumbo Shopping Center. Features include free WiFi in public areas, free self-parking and a free beach shuttle.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 2 restaurants, 2 coffee shops/cafes, 2 poolside bars and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Splash around at the free water park with a waterslide or swim in the 4 outdoor pools
  • Indulge with body wraps, body treatments or facials at the spa
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • 7 minutes by foot from Yumbo Shopping Center and a 4-minute drive from Maspalomas Dunes
  • Free beach shuttle service
Some rates at HD Parque Cristóbal Gran Canaria are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of HD Parque Cristóbal Gran Canaria, you'll find a full-service spa, a complimentary water park, and 4 outdoor swimming pools. There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi.

A children's pool, a nightclub, and a hot tub are also featured at the family-friendly HD Parque Cristóbal Gran Canaria. Free self parking is available.

This 3-star San Bartolomé de Tirajana hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
On-site venue – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
On-site venue No. 2 – This restaurant specialises in Italian cuisine and serves lunch and dinner.
On-site venue No. 3 – This bar is located by the pool.
Room service is available.

All-inclusive details

All-inclusive room rates at HD Parque Cristóbal Gran Canaria are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals and snacks included

Land activities

Fitness facilities
Tennis

Entertainment

On-site entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free beach shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 10 per person
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 restaurants
  • 3 bars/lounges
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Splash pad
  • Steam room
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Playground
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 per person
  • Rollaway bed fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

HD Parque Cristóbal Gran Canaria
HD Parque Cristóbal Gran Cana
HD Parque Cristóbal Gran Canaria Hotel San Bartolome de Tirajana
HD Parque Cristóbal Gran Canaria San Bartolome de Tirajana
HD Parque Cristóbal Gran Canaria Hotel
HD Parque Cristóbal Gran Canaria San Bartolomé de Tirajana
HD Parque Cristóbal Gran Canaria Hotel San Bartolomé de Tirajana

HD Parque Cristóbal Gran Canaria Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 166 out of 359 reviews
Rating 8 - Good. 160 out of 359 reviews
Rating 6 - Okay. 26 out of 359 reviews
Rating 4 - Poor. 4 out of 359 reviews
Rating 2 - Terrible. 3 out of 359 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah Jane Louise Denton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

8/10 Good

Martina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was extremely kids friendly. The buffet was kids friendly and the staff was lovely. There are only some minor things I think that could have improved our stay. Mid week the diner times changed which was slightly inconvenient. Diner got very hectic as there were lots of families at the same time.
Stayed 7 nights in Apr 2025

10/10 Excellent

Jonina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Family Hotel
Stayed 5 nights in Jan 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome family holiday destination - we would definitely go back - thank you
Stayed 6 nights in Oct 2024

4/10 Poor

ERNEST

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, property conditions & facilities
The place is very minimalist and dated. It’s quantity over quality, which is ok if that’s what you prefer. The food is very basic and blend, lacking variety and healthy nutrition.
Stayed 4 nights in Jul 2023

10/10 Excellent

Jade

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was lovely, had everything you needed for a relaxing or family holiday. The apartments were very clean, modern and spacious. The staff were friendly and helpful. Would definitely return.
Stayed 7 nights in Jul 2022

10/10 Excellent

Ciaran

Stayed 4 nights in Feb 2022

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great 👌 stay.

Different rates depending on what you stay in and for how long. They entertain around the pool during the night until 11, but my cabin was far enough away. Everyone hears it! Cleaning is minimal unless you ask for more done in spanish or broken English. There's HB minimum 2 days purchase. Clean. CoVid-19 clean. 10 days was much. A week would have sufficed. Beside a supermarket for easy access to food. Cancelled shuttles to the beach with no warning.
Stayed 10 nights in Oct 2020

6/10 Okay

L, Scotland

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff were arrogant and very cheeky i wouodnt stay here again we pay alot of money to go on holidays so dont expect staff to be so horrible
Stayed 4 nights in Oct 2020

6/10 Okay

Lisa, Glasgow

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff are.really arrogant need to sort the staff out
Stayed 4 nights in Oct 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jul 2020

8/10 Good

Darren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2020

10/10 Excellent

Dariusz

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Pleasant stay

A very good hotel. Lots of parking spaces. A bit far to the beach but there is a free bus to the beach (3 times per day). Close to the Yumbo shopping center. 2 nice swimming pools, gym, football / basketball court, tennis court. Nice staff everywhere. My kids loved the evening animations. Large selection of food and drink during all meals. In our 2 bedroom apartment there was everything you need e.g. a kettle, microwave, fridge, pots, pans, cutlery. There was even an xbox. My rating reduces the presence of cockroaches in the apartment.
Stayed 7 nights in Feb 2020

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy Parque Cristóbal Maspalomas

Good property in good location in Maspalomas. Excellent breakfast and dinner with half board. A children´s paradise. Recommended.
Stayed 7 nights in Nov 2019

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4-night Short Break

4 night short break for couple to celebrate birthday. Accommodation good and clean. TV reception suspect. WiFi good. Good amenities and pool(s). Food and all-inclusive fair but nothing special.
Stayed 4 nights in Jan 2020

8/10 Good

Esther

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in Nov 2019

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good. Really nice stay. Only thing I’d say is at check in I had to find my booking confirmation on my email showing I was all inclusive and email it to the hotel. Don’t understand why I had to do this as the hotel should have all the information.
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great sized bungalows for a great price. Very centrally located as well!!
Stayed 3 nights in Nov 2019

8/10 Good

Padraig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are helpful and friendly kids kept occupied
Stayed 7 nights in Oct 2019

10/10 Excellent

K W

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Very good hotel. Bungalows are well equipped and not too close together. All the staff were extremely helpful and professional. The food was exceptional. So much so, we will be returning on an all inclusive basis. Plenty for families to do and well located within the main area of Playa. 10 minute walk to the Yu,no
Stayed 7 nights in Oct 2019

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in a complex, staff very friendly and helpful. Great entertainment. Very child friendly
Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Was a lovely place to stay and entertains where really good
Stayed 13 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 9 nights in Sep 2019