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Comfort Inn by the Bay

2.5 star property

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View from room
Traditional Room, 2 Queen Beds, Bay View | Premium bedding, down duvets, pillow-top beds, in-room safe
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Traditional Room, 2 Queen Beds, Bay View | View from room
Free daily buffet breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Business services

Explore the area

View in a map
2775 Van Ness Ave, San Francisco, CA, 94109
  • Place, Lombard Street
    ‪5 min walk‬
  • Place, Ghirardelli Square
    ‪8 min walk‬
  • Place, Pier 39
    ‪20 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪22 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed, Bay View

Traditional Room, 1 King Bed, Bay View | Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed, Bay View

9.0 out of 10
Wonderful
(14 reviews)
  • 28 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 Queen Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 Queen Bed

8.4 out of 10
Very good
(35 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 Queen Bed, City View

8.6 out of 10
Excellent
(27 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 2 Queen Beds, Lower Partial View

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds, Lower Partial View

8.6 out of 10
Excellent
(47 reviews)
  • 28 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds

8.2 out of 10
Very good
(22 reviews)
  • 28 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Bay View

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds, Bay View

8.4 out of 10
Very good
(57 reviews)
  • 28 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Single Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Single Beds

8.2 out of 10
Very good
(31 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 Queen Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.4 out of 10
Very good
(10 reviews)
  • 31 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Single Beds, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Single Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, Non Smoking, Bay View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, Non Smoking, Bay View

9.0 out of 10
Wonderful
(2 reviews)
  • Bay view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Comfort Inn by the Bay

Hotel with free breakfast, a short walk to Lombard Street
This smoke-free hotel features self parking, coffee/tea in a common area and concierge services. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a computer station and express check-in are on-site. Housekeeping is available on request.
Comfort Inn by the Bay offers 138 accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the free breakfast at Comfort Inn by the Bay. During your stay, you're just a quick walk from Lombard Street. Free WiFi in public areas, concierge services and self-parking (surcharge) are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 7 minutes by foot from Lombard Street and a 3-minute drive from Alcatraz Island
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Comfort Inn by the Bay. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Comfort Inn by the Bay was completed in January 2016.

This San Francisco hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured parking on site (USD 35 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (102 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 11 floors
  • Renovated entire property - January 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: USD 35.00 per night (in/out privileges)
  • In-room safe fee: USD 1.75 per day
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Bay
Comfort Inn Bay Hotel
Comfort Inn Bay Hotel San Francisco
Comfort Inn Bay San Francisco
Comfort Inn By The Bay Hotel San Francisco
Comfort Inn San Francisco
San Francisco Comfort Inn
Comfort Inn by the Bay Hotel
Comfort Inn by the Bay San Francisco
Comfort Inn by the Bay Hotel San Francisco

Comfort Inn by the Bay Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 546 out of 1184 reviews
Rating 8 - Good. 367 out of 1184 reviews
Rating 6 - Okay. 172 out of 1184 reviews
Rating 4 - Poor. 59 out of 1184 reviews
Rating 2 - Terrible. 40 out of 1184 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Savannah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and extremely accommodating! We had an issue with some wet floors and maintenance came in and found a solution which I appreciated! The breakfast in the morning was pretty good and the lemon water was great! The beds were comfortable and the shower could have been better pressure wise but other than that it was great
Stayed 1 night in Jul 2025

10/10 Excellent

Talia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed in a suite for 5 nights. My children aged 12 & 15 slept on the sofa bed and said it was comfortable. This is a good value for money hotel. For what you pay I was impressed with the staff friendliness, cleanliness and the fact that breakfast is included in the accomodation costs offering a decent variety. I guess what brings down the cost of the stay is that your room is serviced every 3 days. However, we were able to request fresh towels daily. We considered the hotel to be in a good location with a 10-15 minute walk to lots of restaurants and 20-25 min walk to fisherman’s wharf. Overall, a great stay and would stay here again if I returned to San Fransisco.
Stayed 5 nights in Jun 2025

10/10 Excellent

Gerardo

Stayed 1 night in Jul 2025

10/10 Excellent

Riki

Stayed 5 nights in Apr 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor service with no solution

The lights in the elevator were cool. 1st room no blinds that shut. 2nd room looked like someone just slept in it 3rd room T.V. did not work and after the hike from the only parking available I didn't feel like making another trip down to the lobby to try another room.
Stayed 1 night in Jul 2025

10/10 Excellent

Phaedra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ricardo, Bakersfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size room and great view
Stayed 3 nights in Jul 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was conveniently located within walking distance to the Pier area, Ghirardelli Chocolate and the Hyde Street Cable Car station, free breakfast was a plus (eggs and sausage every day on rotation of different types, toast, bagels, muffins, fresh fruit, waffle station, and coffee/tea). The room was recently upgraded w/ TV and fridge, no microwave in room, comfortable beds, the shower head could use replacing (it didn't spray wide and only focused its low pressure spray on a 3" target, a wider spray head would have made it easier to shower) also the windows were only single pane, and in need of replacement, sound from Lombard Street carried through them even on the 10th floor. Parking on site was nice but very tight to drive any car through for $35/day. Felt safe the entire time at hotel, not in what appeared to be a bad area of SF with very little homeless people around. Overall an okay hotel with free breakfast and on site parking.
Stayed 7 nights in Jul 2025

10/10 Excellent

marybeth

Stayed 1 night in May 2025

8/10 Good

Astrid

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

6/10 Okay

Tammy

Travelled with family
Liked: Cleanliness
I booked and was charged for 2 queen bed room but they gave me 2 twins because no queen rooms were available. They then refused to refund the difference between the room rates.
Stayed 3 nights in Jul 2025

10/10 Excellent

Rester

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Walking about 30 mins to the fishermans wharf and about 10 mins walk uphill to Lombart.. cons no microwave and no ac . Loction is fantastic
Stayed 2 nights in Jul 2025

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and decent
Stayed 2 nights in Jul 2025

10/10 Excellent

Victoria

Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jean was a sweetheart
Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first trip to San Francisco and took a chance when booking our stay at Comfort Inn. It ended up being a great choice. It was clean and conveniently located near so many sites. We were close to Fisherman’s Warf and Ghirardelli Square and could easily walk to both. We were located on the street side of the hotel, so street traffic was a little noisy, but it was a great hotel. We would definitely stay here again if we plan another trip to San Francisco. Also, Jean at the front desk was super friendly and helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Liz

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Parking was a little tight.
Stayed 2 nights in Jul 2025

10/10 Excellent

JENNIFER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AWESOME

For a hotel in San Francisco close to Fishermans wharf, which was only a mile away it was easily in walking distance was super affordable. My sister and I spent a whole week in San Francisco, and the hotel staff was extremely nice, and also helpful. The room was nice. I do wish they had a microwave and a refrigerator, but the beds were super comfortable. There were some small restaurants close by and coffee shops, which made it nice. Their breakfast was OK, it was nice to have a hot breakfast, I just wish there was more to choose from. If I ever come back to San Francisco, I am definitely going to be staying at this hotel. It was affordable close to everything and comfortable. It was also right down the street from Lombard Lane, which we all know how famous that is.
Stayed 5 nights in Jul 2025

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Not a five star by any means, however it’s a good value and within walking distance to fishermen wharf and the Marina district’s shops and restaurants.
Stayed 4 nights in Jul 2025

6/10 Okay

Michelle

Travelled with family
Liked: Staff & service
Paying for use of the in room safe was something I never encountered before. We were told there was water 24/7 however water was not available after a certain time.
Stayed 4 nights in Jul 2025

8/10 Good

MARTYN

Travelled with partner
Liked: Cleanliness, staff & service
All good. Great view. Parking is overpriced.
Stayed 1 night in Jul 2025

8/10 Good

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not ready upon my 1:30 PM arrival Morning breakfast is wonderful. Great variety and all items were well stocked.
Stayed 2 nights in Jul 2025

10/10 Excellent

CITA

Stayed 1 night in Jul 2025

10/10 Excellent

shauna

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great week and would definitely return to this property.
Stayed 5 nights in Jul 2025

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Very friendly reception desk personnel. Was able to check in early. Room was neat and tidy but stained carpet. Bed was indented so hard to get a good sleep. Bathroom was clean but tiny. If you want bay view need to pay extra otherwise you look at building next door. No view. Conveniently located for local attractions. Bus system easy to use from here. Walking distance to Ghirardelli square and short walk to Fisherman’s wharf or bus nearby. Breakfast crowded as large hotel Food was standard eggs sausages or bacon on different day, waffles cereal toast fruit. Pretty standard for free breakfast. checkout easy. Three day stay and room not touched by housekeeping but did get fresh towels when I asked for them.
Stayed 3 nights in Jul 2025