Grand Bay Hotel San Francisco

4.0 star property

Choose dates to view prices

Photo gallery for Grand Bay Hotel San Francisco

Terrace/patio
Creator video
Garden
Lobby
Interior

Popular amenities

  • Pet-friendly
  • Bar
  • Housekeeping

Explore the area

Map
223 Twin Dolphin Dr, Redwood City, CA, 94065
  • San Mateo County Event Center
    ‪5 min drive‬
  • Kaiser Permanente Redwood City Medical Center
    ‪5 min drive‬
  • Stanford University
    ‪17 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪14 min drive‬

Room options

Room, 1 King Bed, Partial Lake View

8.0 out of 10
Very good
(18 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Lagoon View

7.0 out of 10
Good
(4 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Ensuite, Lagoon View

9.6 out of 10
Exceptional
(8 reviews)
  • 80 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, 2 Double Beds

8.8 out of 10
Excellent
(38 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed

8.6 out of 10
Excellent
(67 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Lagoon View

8.4 out of 10
Very good
(22 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed, Lagoon View

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Accessible

8.4 out of 10
Very good
(17 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Grand Bay Hotel San Francisco

Waterfront hotel with 24-hour fitness centre and 24-hour business centre
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Grand Bay Hotel San Francisco offers 421 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 55-inch flat-screen televisions come with premium digital channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Grand Bay Hotel San Francisco. During your stay, you'll be within walking distance of Marlin Park. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy pool views while dining at Waterside Grill & Lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 5 minutes by car from San Mateo County Event Center and 6 minutes from Kaiser Permanente Redwood City Medical Center
  • Pets welcome for a fee
Grand Bay Hotel San Francisco offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 20000 square feet (1858 square metres) and includes conference space. A terrace, multilingual staff, and a picnic area are also featured at the business-friendly Grand Bay Hotel San Francisco. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Redwood City hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Waterside Grill & Lounge – Overlooking the pool, this restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (USD 30 per night)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 29 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Waterside Grill & Lounge

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 20,000 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • On the waterfront
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Handrails in hallways (86 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Raised toilet seat (43 centimetre high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (81 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1987
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 29 per person
  • Covered self-parking fee: USD 30 per night
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sofitel Hotel
Sofitel Hotel San Bay Francisco
Sofitel San Francisco Bay
Redwood City Sofitel
Sofitel Hotel Redwood City
Sofitel Redwood City
Sofitel San Francisco Bay Hotel Redwood City
Sofitel San Francisco Bay Hotel
Sofitel San Francisco Bay Redwood City
Pullman San Francisco Bay Hotel Redwood City
Pullman San Francisco Bay Hotel
Pullman San Francisco Bay Redwood City

Grand Bay Hotel San Francisco Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 544 out of 1010 reviews
Rating 8 - Good. 191 out of 1010 reviews
Rating 6 - Okay. 144 out of 1010 reviews
Rating 4 - Poor. 70 out of 1010 reviews
Rating 2 - Terrible. 61 out of 1010 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Shayna

Liked: Cleanliness, staff & service
The property was clean and the staff were lovely. The rooms were fine, but needed updating. Our bathroom mirror was broken. The bathroom was fine but definitely dated. There was no fan in the bathroom which made it difficult to defog the mirror. With that being said, the beds and pillows were amazingly comfortable.
Stayed 3 nights in Apr 2025

10/10 Excellent

Alan, Green Cove Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 8 nights in Apr 2025

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This continues to be a very fine hotel. The rooms are nice and the overall setting is very pleasant.
Stayed 3 nights in Apr 2025

10/10 Excellent

Connie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and safe location
Stayed 1 night in Apr 2025

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Jakob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Sandy

Travelled with family
Liked: Staff & service, amenities
While the staff were kind and attentive, the room was dated and hot. The entire stay the air would not work properly and the amenities were old. Also the size of the room was very tight. Nice hotel but it needs some attention.
Stayed 3 nights in Mar 2025

10/10 Excellent

kevin

Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer, Paso Robles

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with this property, stayed here before flying out of SFO and it’s clean, restaurant was great for dinner, everyone super friendly. I read some negative reviews and was very pleasantly surprised! Would definitely book again.
Stayed 1 night in Apr 2025

6/10 Okay

Jan R

Stayed 5 nights in Mar 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it

10/10 Excellent

Atul

Stayed 1 night in Mar 2025

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 4 nights in Mar 2025

10/10 Excellent

NT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Great if you want to be next to the airport. Great Breakfast Restaurant.
Stayed 1 night in Jan 2025

8/10 Good

Michelle

Travelled with family
Liked: Amenities
This is the only place I will ever stay at if I want to be close to the airport. I’ve stayed in all the other airport hotels…awful. This one is much more quiet, clean, and convenient in the morning to get something to eat and drink. It’s also much happier in the lobby
Stayed 3 nights in Mar 2025

8/10 Good

Birsen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tranquil location

We chose this location since it was close to the wedding event we were joining. The hotel is in a tranquil location and it was relaxing to stay there. I wish there was shuttle to the train station( Caltrain), cafes, restaurants nearby
Stayed 4 nights in Mar 2025

10/10 Excellent

Hui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

CHEKIRATH, GREENACRES

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. Clean, super huge, and great customer service from everyone. I enjoyed the lobby bar live music and made a great friend the Spanish bar tender. Juan I believe is his name. Thank you very much.
Stayed 4 nights in Mar 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

4/10 Poor

Kailie

Stayed 3 nights in Mar 2025

10/10 Excellent

Connie

Liked: Cleanliness, property conditions & facilities, room comfort
Everything awesome except, breakfast dining service. Wait staff inattentive. Talking amongst themselves. Had to get their attention twice.
Stayed 1 night in Mar 2025

10/10 Excellent

LEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Dec 2024