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Hotel Spero, Vignette Collection by IHG

4.0 star property

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Photo gallery for Hotel Spero, Vignette Collection by IHG

Exterior
Lobby
Lobby
View from room
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Business services

Explore the area

View in a map
405 Taylor St, San Francisco, CA, 94102
  • Place, Westin St Francis Hotel Glass Elevators
    ‪3 min walk‬
  • Place, Union Square
    ‪5 min walk‬
  • Place, San Francisco Museum of Modern Art
    ‪13 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed, Roll-in Shower (Mobility Accessible)

City view

Suite, 1 King Bed, Roll-in Shower (Mobility Accessible)

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

Family Suite, 2 Queen Beds, Roll-in Shower (Mobility Accessible) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Suite, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Serenity)

Suite (Serenity) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite (Serenity)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Urban)

City view

Suite (Urban)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

City view

Standard Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

City view

Standard Room, 1 King Bed, City View

8.0 out of 10
Very good
(3 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

City view

Standard Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, City View

City view

Standard Room, 1 Queen Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, City View

10.0 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 47 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

City view

Standard Room

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, City View (Mobility)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub, City View (Mobility)

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Spero, Vignette Collection by IHG

Hotel with a restaurant, near Asian Art Museum of San Francisco
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre.
Hotel Spero, Vignette Collection by IHG offers 236 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hotel Spero, Vignette Collection by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Union Square. A restaurant, a 24-hour gym and a bar are available.
  • Enjoy American cuisine while dining at Jasper's Corner Tap & Kit
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the restaurant
  • Within a 15-minute walk of Asian Art Museum of San Francisco and San Francisco Museum of Modern Art
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 6 meeting rooms are available.

Event space at this hotel measures 3000 square feet (279 square metres) and includes conference space. A 24-hour fitness centre, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Hotel Spero, Vignette Collection by IHG.

This 4-star San Francisco hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Jasper's Corner Tap & Kit – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Offsite parking available (USD 49 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 22 for adults and USD 22 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Jasper's Corner Tap & Kit

Things to do

  • 24-hour gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3,000 square feet of conference space
  • 6 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 35.31 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Faxes
  • Fitness centre access
  • In-room safe
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 22 for adults and from USD 22 for children
  • Nearby parking fee: USD 49 per night (20 ft away)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Serrano
Hotel Spero San Francisco
Serrano Hotel San Francisco
Serrano San Francisco
Serrano
Spero San Francisco
Hotel Spero
Hotel Spero at Union Square
Hotel Spero Vignette Collection an IHG Hotel
Hotel Spero, Vignette Collection by IHG Hotel
Hotel Spero, Vignette Collection by IHG San Francisco
Hotel Spero, Vignette Collection by IHG Hotel San Francisco

Hotel Spero, Vignette Collection by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 781 out of 1273 reviews
Rating 8 - Good. 292 out of 1273 reviews
Rating 6 - Okay. 115 out of 1273 reviews
Rating 4 - Poor. 52 out of 1273 reviews
Rating 2 - Terrible. 33 out of 1273 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Madeline

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great. Appreciated the coffee/tea and water in lobby
Stayed 4 nights in Sep 2025

10/10 Excellent

JOHN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and very friendly staff
Stayed 7 nights in Oct 2025

4/10 Poor

Yashwant Rao

Travelled with group
Disliked: Staff & service
The lady at the reception didn't give us the complimentary water bottles that she was giving to everyone else. When we went back to collect the same later, she said she was running out of the stock for water. We asked one of the staff members to know nearest store where we could go and buy water, that kind soul asked me to wait and brought us two water bottles from the stack right behind the reception lady. To our horror, that reception lady got upset and angry with that nice junior staff over this. At that point I told her that she is being rude and also that she lied that she is running out of stock when there clearly was stack of water right behind her desk. She simply said "okay" and went normally about her work. No apologies, no remorse whatsoever. We also realized next day that the same lady at reception didn't give us the 'breakfast coupons' while checking in. I was sent back from the restaurant to collect them at the reception and come back again. The normal practice of telling your room number and having your breakfast didn't apply to this place. When one ends up paying almost 300 usd per night (yes, I totally understand that taxes and real estate costs in SFO are high) the least one expects is a courteous staff which doesn't differentiate between customers looking at "brown" skin color, simply because the color of the dollar bill that we pay is still same "green".
Stayed 3 nights in Oct 2025

10/10 Excellent

James

Stayed 2 nights in Oct 2025

6/10 Okay

francesca

Stayed 2 nights in Sep 2025

10/10 Excellent

Amy

Stayed 1 night in Sep 2025

10/10 Excellent

Jarvis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and cozy
Stayed 2 nights in Sep 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Joshua

Stayed 1 night in Oct 2025

10/10 Excellent

Michelle, River Forest

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been staying there when i visit San Francisco for about 2 years. They definitely have improved their customer service. I felt welcomed and a very diverse hotel clientele
Stayed 3 nights in Oct 2025

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe inside the building,safe walking during the day, i wouldn't walk out side at night.
Stayed 1 night in Oct 2025

10/10 Excellent

Ella, montclair

Stayed 2 nights in Aug 2025

6/10 Okay

Roxanne

Stayed 3 nights in Sep 2025

10/10 Excellent

Tory

Stayed 5 nights in Sep 2025

4/10 Poor

Roman

Disliked: Staff & service, amenities, property conditions & facilities
Ignored by staff when trying to get compensation for the constant fixing of my keycard. The property was extremely noisy (especially the AC, you could hear everyones’s AC and TVs), the staff interrogated me during one of the times I needed to get my keycard reprogrammed, the room smelled the moment I entered it for the first time, no coffee machine in room despite it being on the listing/website, and the bathroom door + the table were very dirty/scratched up like a dog was in there.
Stayed 3 nights in Sep 2025

4/10 Poor

Alex

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Sep 2025

10/10 Excellent

Veronika

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Shelley, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location Attentive staff
Stayed 3 nights in Sep 2025

6/10 Okay

Emily

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Overall, our stay was ok. AC was not working and SF was unusually warm the nights we stayed and our room was around 80 degrees. The area around hotel is so-so, I don't advise walking around, just grab a ride! The hotel is nicely remodeled though. The restaurant/bar attached to hotel had a great happy hour and breakfast. We did escalate the issue with AC and it being uncomfortable in the room at night. The first night we were offered to move rooms, but quickly realized it was clearly the hotel having issues. We messaged hotel for partial refund and have yet to hear back. If the AC was working, this would have been a great stay overall!
Stayed 2 nights in Sep 2025

4/10 Poor

John

Travelled with family
Disliked: Amenities, property conditions & facilities
The room was very dark for my wife who has limited eyesight and needs good lighting. The sink plug in the bathroom was broken. The staff were very helpful
Stayed 2 nights in Sep 2025

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Renevated older building, easy walk to Union Square
Stayed 4 nights in Sep 2025

8/10 Good

Aimee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, pretty good location. I just wish they had a pet relief area within the hotel. Walking a night with a small in the city was not the best choice
Stayed 1 night in Sep 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Customer service was great. Rooms were cleaned and tidy everyday.
Stayed 3 nights in Sep 2025

8/10 Good

Trisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel & staff were great. The place was very clean only problem was the neighborhood.
Stayed 1 night in Sep 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025