La Luna Inn, an Ascend Collection Hotel

2.5 star property

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Photo gallery for La Luna Inn, an Ascend Collection Hotel

Lobby
Pillow-top beds, desk, laptop workspace, blackout curtains
Lobby
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
2599 Lombard St, San Francisco, CA, 94123
  • Place, Presidio of San Francisco
    ‪3 min walk‬
  • Place, Palace of Fine Arts
    ‪8 min walk‬
  • Place, Union Street
    ‪10 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪30 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking (Large Room)

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(21 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

La Luna Inn, an Ascend Collection Hotel

This smoke-free hotel features a microwave in a common area, concierge services and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a fireplace at reception are on-site.
La Luna Inn, an Ascend Collection Hotel offers 62 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at La Luna Inn, an Ascend Collection Hotel. During your stay, you're just a quick walk from Presidio of San Francisco. Features include free WiFi in public areas and free self-parking, plus dry cleaning service.
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 4-minute walk from Presidio of San Francisco and 10 minutes on foot from Palace of Fine Arts
La Luna Inn, an Ascend Collection Hotel offers its guests a vending machine, tour/ticket assistance, and concierge services. WiFi is free in public spaces. La Luna Inn, an Ascend Collection Hotel also features a fireplace in the lobby, dry cleaning/laundry services, and a front desk safe. Limited free parking is available on a first-come, first-served basis.

This San Francisco hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Hardwood flooring in room
  • Lift (81 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 2 buildings
  • 2 floors
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

La Luna C-Two
La Luna C-Two San Francisco
La Luna Inn C-Two Hotel
La Luna Inn C-Two Hotel San Francisco
Luna Inn C-Two Hotel San Francisco
Luna Inn C-Two Hotel
Luna C-Two San Francisco
Luna C-Two
La Luna Inn
La Luna Inn a C Two Hotel
La Luna Inn, Ascend Collection
La Luna Inn Ascend Hotel Collection
La Luna Inn, Ascend Hotel Collection Hotel
La Luna Inn, Ascend Hotel Collection San Francisco
La Luna Inn, Ascend Hotel Collection Hotel San Francisco

La Luna Inn, an Ascend Collection Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 186 out of 399 reviews
Rating 8 - Good. 101 out of 399 reviews
Rating 6 - Okay. 64 out of 399 reviews
Rating 4 - Poor. 30 out of 399 reviews
Rating 2 - Terrible. 18 out of 399 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Juliette

Travelled with family
Liked: Cleanliness, amenities
Rooms were clean/ px was amazing and free parking. However each room we stood in had a bit of an issue. 1sr room we woke to find water on floor with no clear reason for water being on floor. Staff was kind and moved us to a 2nd room. However when we got back that 2nd night found TV did not work. We were too tired to even deal with. But did report on departure.
Stayed 2 nights in Nov 2025

6/10 Okay

Tabitha

Disliked: Staff & service
It was good but not worth the deposit fee. Room was okay. Bed hard as the floor
Stayed 1 night in Nov 2025

6/10 Okay

Dyfed

Stayed 4 nights in Nov 2025

10/10 Excellent

Lori

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and fresh, the staff made us feel very welcome, I was here due to a medical emergency with my husband, and they were so kind and accommodating, they made a horrible situation much more bearable, wonderful people excellent place, highly recommend
Stayed 2 nights in Nov 2025

8/10 Good

Victoria

Stayed 2 nights in Nov 2025

8/10 Good

Serena

Travelled with group
Liked: Cleanliness
Easy check in and check out. Love that it has free parking. They gave us options on what part of the Inn we wanted to stay at. Very close to the Golden Gate Bridge and the Palace of Fine Arts. You basically get what you pay for. Bed is firm, could be softer. Water pressure in the shower was amazing, did not want to get out. Hopefully they do finish remodeling the rooms, it has so much potential. They just have to replace some items with newer ones (computer chair, curtains, curtain rods, towel shelf). I could see myself staying here again if I’m visiting the Bay. Make sure to checkout Chestnut St down the road, it’s a cute little street with little shops and quick bites, there’s also a movie theater and a dog park for those with pets.
Stayed 1 night in Nov 2025

10/10 Excellent

Dmitrii

Stayed 1 night in Oct 2025

8/10 Good

Vivian

Liked: Cleanliness, staff & service, room comfort

One Week Stay

Clean room. Friends staff. Nearby dining. Walking distance to shops.
Stayed 3 nights in Oct 2025

8/10 Good

Vivian

Liked: Cleanliness, staff & service, amenities
Clean. Lots of space. Friendly staff.
Stayed 6 nights in Nov 2025

2/10 Terrible

Jesus

Stayed 3 nights in Nov 2025

4/10 Poor

Kamahinaomoan

Stayed 1 night in Oct 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

4/10 Poor

Caleb

Stayed 1 night in Nov 2025

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, property conditions & facilities
The roomwas clean. And smell clean
Stayed 1 night in Nov 2025

10/10 Excellent

Kostiantyn

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Cool
Stayed 2 nights in Oct 2025

6/10 Okay

Emelina

My stay at Luna Hotel was fine, but nothing special. The room was clean enough, but the overall quality didn’t match the high price. For what I paid, I expected better comfort and amenities. It wasn’t terrible, just not great — there are probably better options nearby for the same cost.
Stayed 5 nights in Oct 2025

8/10 Good

Keslee

Stayed 1 night in Oct 2025

2/10 Terrible

Justin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Worst bed ever
Stayed 2 nights in Oct 2025

10/10 Excellent

Brian

Stayed 2 nights in Oct 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

susan

Stayed 1 night in Oct 2025

4/10 Poor

Anna

Stayed 1 night in Oct 2025

10/10 Excellent

Dean

Stayed 3 nights in Oct 2025

10/10 Excellent

robert

Liked: Cleanliness, amenities
Everything was wonderful!!
Stayed 1 night in Oct 2025

4/10 Poor

Nicole

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Meh...

Honestly, the only nice things about this place are the location being in a nicer, safer area, and the free parking. Key maker hasn't working the entire stay so every time we came back to our room, we had to get someone at the front desk to unlock our door for us. You can tell it's cheap, and its what you'd expect for the price of it. Bed was big but insanely uncomfy. You could tell paint was chipped everywhere, pretty shabby. You get what you pay for I guess.
Stayed 1 night in Oct 2025