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Staypineapple, An Elegant Hotel, Union Square

Property class: 4
VIP Access

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Photo gallery for Staypineapple, An Elegant Hotel, Union Square

Lobby
Lobby lounge
Lounge
Front of property – evening/night
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air-conditioning
  • Business services
  • 24/7 front desk

Explore the area

View in a map
580 Geary St, San Francisco, CA, 94102
  • Place, Union Square
    ‪7 min walk‬
  • Place, Warfield Theatre
    ‪8 min walk‬
  • Place, Moscone Convention Center
    ‪16 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 Queen Bed (Starlet)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed (Starlet)

9.2 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Celebrity)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Celebrity)

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Drama)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed (Drama)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Persona)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed (Persona)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Starlet)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed (Starlet)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Persona)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed (Persona)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Celebrity With Communication Features)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Celebrity With Communication Features)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Starlet)

Shower, designer toiletries, hair dryer, bathrobes

Room, 1 Queen Bed, Accessible (Starlet)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Staypineapple, An Elegant Hotel, Union Square

Coffee/tea in a common area, a business centre and free use of bicycles are available at this smoke-free hotel. Other amenities include concierge services, a 24-hour front desk and a front desk safe. Housekeeping is available on request.
Staypineapple, An Elegant Hotel, Union Square offers 93 accommodations with a safe and complimentary bottles of water. Pillowtop beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, bathrobes, designer toiletries and hairdryers.

50-inch LED televisions come with cable channels and Netflix. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Staypineapple, An Elegant Hotel, Union Square's great location. During your stay, you're just a quick walk from Union Square. Enjoy features like a business centre and concierge services. This property offers pet-friendly amenities, such as food and water bowls.
  • Amenities include a front desk safe, a business centre and multilingual staff
  • On-site recreation includes complimentary bicycles
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Warfield Theatre and Grace Cathedral
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
You'll find a business centre on site. Staypineapple, An Elegant Hotel, Union Square also features multilingual staff, coffee/tea in common area, and concierge services.

This 4-star San Francisco hotel is smoke free.

Property amenities

Parking and transport

  • No on-site parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Free bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping on request
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 7 floors
  • Banquet hall
  • Built in 1913
  • No plastic water bottles
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels
  • IPod dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 29.95 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 41.1 per accommodation, per night
The resort fee includes:
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 29.95 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger aren't allowed at this property.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western
Best Western California
Alise Piece Pineapple Hospitality Hotel San Francisco
Best Western San Francisco
Hotel California San Francisco
San Francisco Best Western
Hotel Grace Piece Pineapple Hospitality San Francisco
Hotel Grace Piece Pineapple Hospitality
Grace Piece Pineapple Hospitality San Francisco
Grace Piece Pineapple Hospitality
Alise Piece Pineapple Hospitality Hotel
Alise Piece Pineapple Hospitality
Staypineapple Alise San Francisco Hotel
Staypineapple Alise Hotel
Staypineapple Alise San Francisco
Staypineapple, An Elegant Hotel, Union Square Hotel
Staypineapple, An Elegant Hotel, Union Square San Francisco

Staypineapple, An Elegant Hotel, Union Square Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 591 out of 1000 reviews
Rating 8 - Good. 220 out of 1000 reviews
Rating 6 - Okay. 99 out of 1000 reviews
Rating 4 - Poor. 47 out of 1000 reviews
Rating 2 - Terrible. 43 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities
You gotta love the pineapple! They carried the female out well, was very charming
Stayed 1 night in Dec 2025

10/10 Excellent

Cindy

Liked: Cleanliness, amenities, property conditions & facilities
Wow, staff outside themselves - from reservation desk Ryan to hotel supervisor Yesha to front desk Arnold, each were friendly and helpful, making our anniversary stay memorable. The Drama Queen room was the perfect size and shape for us -- beautifully appointed. Though they had no room package for our celebration, they set up all the fixins' I brought -- roses, champagne, chocolates, and strawberries. They made a special heart out of towels on the bed and scattered rose petals around the room. Thank you, loved it all!
Stayed 1 night in Jan 2026

6/10 Okay

Armin

Good
Stayed 2 nights in Dec 2025

8/10 Good

Agostina

Stayed 1 night in Dec 2025

8/10 Good

Erin

Stayed 2 nights in Jan 2026

4/10 Poor

Kaitlyn

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
We have stayed at this hotel several times and have always enjoyed our stay so we weren’t hesitant to book it again. Unfortunately our stay was not very enjoyable this time. We always choose the room with a wheelchair accessible shower. The shower strip that should keep the water in the was not in working order and the bathroom floor flooded from the shower water spilling over. The floors remained wet and dangerously slippery the remainder of our stay. The water itself was lukewarm and barely tolerable enough to rinse off before freezing. To make our stay even more unpleasant the heater/AC made a loud noise all night keeping us from sleeping. Even with it being turned off. We had no tissues and half a roll of toilet paper. We were frustrated and disappointed with our stay.
Stayed 1 night in Dec 2025

8/10 Good

Narriman

Room was spacious and clean. Staff was friendly and professional.
Stayed 1 night in Dec 2025

10/10 Excellent

Ani

Stayed 4 nights in Dec 2025

10/10 Excellent

Marley

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Excellent!!!
Stayed 2 nights in Dec 2025

4/10 Poor

Ana

Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Room was dusty and air conditioner not working.
Stayed 3 nights in Dec 2025

10/10 Excellent

Levi

Stayed 1 night in Dec 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was so amazing staff it was so clean everyone was so friendly. We only had one problem the location i wish someone would have warned us about the homeless i get it everyone goes thu something we helped a few folks but staff should have told us or someone should have. Just a heads up don't walk outside after midnight just protect yourself and to be honest keep ur head on a swivel at night.
Stayed 2 nights in Dec 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I had a 1 night stay for a business trip. Facility is clean and bed is comfortable. There were some homelessness but it didn’t bother me since the front doors are securely lock with buzz entrance. I will definitely come back.
Stayed 1 night in Dec 2025

8/10 Good

mehrnoosh

Stayed 2 nights in Dec 2025

8/10 Good

mehrnoosh

Stayed 1 night in Dec 2025

10/10 Excellent

Valerie

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed for two night and had an Amazing experience with staff. Loved that the hotel was dog friendly and provided what I needed for my pups stay! Overall had a wonderful experience and a plus was there amazing bedding with European duvets which provided extra comfort with my stay !
Stayed 2 nights in Dec 2025

10/10 Excellent

Miyon

Stayed 1 night in Nov 2025

10/10 Excellent

Stephania

Stayed 1 night in Nov 2025

8/10 Good

Shelby

Stayed 3 nights in Nov 2025

10/10 Excellent

Chelsea

Stayed 3 nights in Oct 2025

2/10 Terrible

jonathon, fort Lauderdale

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Expedia claims "what see is what you pay" this is not true. they changed me an additional $41 a day for the opportunity to ride the hotels bikes and get 1 bottle of water that I could refill. Expedia should not say things that are untrue and hotel should not a fee for things that are a joke.
Stayed 3 nights in Nov 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities
Gorgeous corner room, very comfy bed, and a super old hotel to explore *inside*. Outside... well... it's the Tenderloin district, so beware. The free drink was a nice touch after a busy day
Stayed 1 night in Nov 2025

10/10 Excellent

Mitchell

Stayed 2 nights in Oct 2025

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