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Touchstone Hotel - City Center

3.0 star property

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Photo gallery for Touchstone Hotel - City Center

A hotel room with a bed, two pillows, a blue blanket, and three wall art pieces depicting trees and a butterfly.
A large suspension bridge over a body of water with a mountainous landscape in the background.
A park with a central fountain, benches, and a large building in the background.
Hallway
An aerial view of a residential area with winding roads, houses, and greenery.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
480 Geary St, San Francisco, CA, 94102
  • Place, Westin St Francis Hotel Glass Elevators
    ‪2 min walk‬
  • Place, Union Square
    ‪3 min walk‬
  • Place, Moscone Convention Center
    ‪13 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪22 min drive‬

Room options

View all photos for Economy Room (Petite Double room)

A hotel room with a bed, two pillows, a blue blanket, and three wall art pieces depicting trees and a butterfly.

Economy Room (Petite Double room)

8.8 out of 10
Excellent
(24 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, a chair, a bedside table, a wall-mounted lamp, and a window with blinds.

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(30 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds

A hotel room with two single beds, a desk, and a window with blinds.

Standard Twin Room, 2 Single Beds

8.4 out of 10
Very good
(13 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | Iron/ironing board, free WiFi, individually decorated

Double Room, 2 Double Beds

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Basic Single Room

A modern bedroom with a bed, a chair, a desk, and a window with blinds.

Basic Single Room

8.4 out of 10
Very good
(8 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Touchstone Hotel - City Center

A 24-hour front desk, tour/ticket assistance and a front desk safe are available at this smoke-free hotel. WiFi in public areas is free.
Touchstone Hotel - City Center offers 44 accommodations with a hairdryer and an iron/ironing board. Each accommodation is individually furnished and decorated. This San Francisco hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Touchstone Hotel - City Center. During your stay, you're just a quick walk from Union Square. Enjoy features like free WiFi in public areas and breakfast (surcharge).
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe, a lift and a water dispenser
  • Guests speak favourably about the area's walkability and the value of their stay
  • Just a 5-minute walk from Union Square and a 2-minute drive from Moscone Convention Center
As a guest of Touchstone Hotel - City Center, you'll find tour/ticket assistance, a front desk safe, and a lift. WiFi is free in public spaces.

This 3-star San Francisco hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to noon.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (USD 35 per night); discounts available

Food and drink

  • Daily continental breakfast available 8:00 AM to noon for a fee: USD 18 to 45 for adults and USD 18 to 45 for children

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (79 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 18 to 45 for adults and USD 18 to 45 for children
  • Nearby parking fee: USD 35 per night(545 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Touchstone Hotel
Touchstone City Center
Touchstone Hotel - City Center Hotel
Touchstone Hotel - City Center San Francisco
Touchstone Hotel - City Center Hotel San Francisco

Touchstone Hotel - City Center Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 344 out of 679 reviews
Rating 8 - Good. 169 out of 679 reviews
Rating 6 - Okay. 91 out of 679 reviews
Rating 4 - Poor. 38 out of 679 reviews
Rating 2 - Terrible. 37 out of 679 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Anchit

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, good location
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location in central downtown SF. Hotel was very clean, staff very friendly. Safe area with lots of shopping and dining options within walking distance. Parking nearby was easy and affordable. Would definitely recommend and visit again.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was close to everything we wanted to do but see. Place was clean and comfortable. Price was right for the older property. Would stay there again.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking around the hotel was hard but the hotel was very nice
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and clean!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

sorah

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Guillermina

Liked: Cleanliness, staff & service, amenities
Very friendly staff. Clean room with street views. Our 1 night stay was good.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good place to stay for short stay.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Clean with a friendly and helpful staff.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities
For the price I paid, the hotel was excellent. The staff were friendly. The room was clean and has all the necessary amenities.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Kimberley

Liked: Cleanliness, amenities, property conditions & facilities
Overall a pretty good place to stay for a weekend trip.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay - clean rooms
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities
Staff was very helpful and friendly like always. Rooms are always clean and very comfortable.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Teresa

Liked: Cleanliness, staff & service
Great stay for a a short 3 nights. Room was clean staff were always nice.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Paola

Liked: Cleanliness, staff & service
Disliked: Amenities
The room was tiny, but very clean. Housekeeping did an amazing job cleaning the room. The front staff were very helpful and always polite . The building is very old, the elevator is kinda scary, and the restaurant is depressing, very empty and old. In general I would stay here again if I’m traveling on a budget.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities
I had a terrific stay at Touchstone Hotel. The room was spotless, and the staff was courteous. I highly recommend this hotel!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Randolph

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay!!! It’s a really convenient location for tours and activities. Also the front desk staff is amazing. Very friendly and knowledgeable. I enjoyed everything about this visit. Thank you so much to Touchstone staff.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location and very friendly staff.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people were very friendly and took great care of us. The room was a bit warm but we opened the window. It felt like a European hotel; lots of charm, not standard, not fancy.
out our window
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

sukhwant

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It’s not a three star hotel
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were awesome and room was clean and comfortable
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Alina

Liked: Cleanliness
Rooms were clean, the staff were very friendly and helpful. We just got unlucky when the city turned off hot water for one day, but the hotel worked to to fix it.
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Robert

Its close to everything , clean
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

VASANTH KUMAR

Liked: Cleanliness, staff & service, amenities
Clean room and staffs are very nice and good secure WiFi.. no load street road noise in the room…
Stayed 2 nights in Nov 2025