La Hacienda San Jose Silicon Valley

3.5 star property

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Photo gallery for La Hacienda San Jose Silicon Valley

Relax in a spacious lounge area with a high ceiling and exposed beams, featuring a bar counter and comfortable seating options.
Relax in the hotel's inviting lobby, featuring a comfortable seating area with a sofa and armchairs.
Two single beds with white bedding and matching headboards, a desk with a lamp and telephone, and a framed picture adorn this cozy space.
Enjoy a refreshing swim in our pool surrounded by a low wall and metal ladder access.
Cozy up by the fireplace in this stylish living room, featuring comfortable seating and a large television.

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Hot tub
  • 24/7 front desk
  • Pool
  • Laundry
  • Gym

Explore the area

Map
399 Silicon Valley Boulevard, San Jose, CA, 95138
  • Kaiser Permanente San Jose Hospital
    ‪3 min drive‬
  • San Jose McEnery Convention Center
    ‪14 min drive‬
  • SAP Center at San Jose
    ‪14 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪18 min drive‬

Room options

Deluxe Suite, 1 Bedroom, Executive Level

  • Sleeps 2
  • 1 King Bed

Standard Double Room

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room

9.0 out of 10
Wonderful
(28 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

La Hacienda San Jose Silicon Valley

Hotel with free parking, in the vicinity of CSU San Jose State University
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a conference centre. Free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, a microwave in a common area and a seasonal outdoor pool.
La Hacienda San Jose Silicon Valley offers 207 accommodations with minibars and a safe. Beds feature premium bedding. 42-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us they can't get enough of La Hacienda San Jose Silicon Valley's great location. During your stay, you're just a quick walk from San Jose Behavioral Health. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • 11 minutes by car from CSU San Jose State University and 12 minutes from San Jose Center for the Performing Arts
La Hacienda San Jose Silicon Valley offers its guests a seasonal outdoor pool, Access to hot tub, and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5996 square feet (557 square metres) and includes a conference centre. A vending machine, gift shops/newsstands, and a fireplace in the lobby are also featured at the business-friendly La Hacienda San Jose Silicon Valley. Self parking is free.

This San Jose hotel is smoke free.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • 24-hour gym
  • Bicycle storage
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Computer station
  • Conference centre (5,996 square foot of space)
  • Meeting rooms

Outdoors

  • In a state park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35 per stay.
  • Cots (infant beds) are available for USD 25 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 25 per stay
  • Rollaway bed fee: USD 35 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 01 May and close on 31 October.
  • Pool access available from 6:00 AM to 10:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Four Points Sheraton San-Jose Silicon Valley
Four Points Sheraton Silicon
Four Points Sheraton Silicon Hotel
Four Points Sheraton Silicon Hotel San-Jose Valley
Holiday Inn San Jose-Silicon Valley Hotel San Jose
Four Points Sheraton San-Jose Silicon Valley Hotel
Four Points Sheraton Silicon Valley Hotel
Four Points Sheraton Silicon Valley
Hacienda Jose Silicon Valley
Hacienda Silicon Valley San Jose
Wyndham Garden San Jose Silicon Valley
La Hacienda San Jose Silicon Valley Hotel
La Hacienda San Jose Silicon Valley San Jose
La Hacienda San Jose Silicon Valley Hotel San Jose

La Hacienda San Jose Silicon Valley Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 317 out of 654 reviews
Rating 8 - Good. 127 out of 654 reviews
Rating 6 - Okay. 90 out of 654 reviews
Rating 4 - Poor. 42 out of 654 reviews
Rating 2 - Terrible. 78 out of 654 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Rooms are clean. Nice area
Stayed 1 night in Apr 2025

6/10 Okay

Drake

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities
clean quiet
Stayed 1 night in Apr 2025

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, spacious room
Stayed 4 nights in Apr 2025

10/10 Excellent

Viridiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is great and clean . Front desk sriram is very helpful and informative. Great place to stay . Safe and calm place.
Stayed 1 night in Apr 2025

10/10 Excellent

Armando

Stayed 3 nights in Mar 2025

6/10 Okay

Michael, San Jose

Liked: Cleanliness, amenities
Check in took way too long. Put up a sign that says license plate # needed to check in. Having people go back to look that up slows down the check in process. Wall paper in the room should have been replaced a longtime ago.
Stayed 1 night in Apr 2025

8/10 Good

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the the room was clean and comfortable bed.
Stayed 1 night in Apr 2025

10/10 Excellent

Thea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice open atmosphere!
Stayed 1 night in Apr 2025

10/10 Excellent

Caneisha

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 2 nights in Apr 2025

8/10 Good

Gary

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Elder complaint

I requested a 1st floor room and was given a 2nd story room with a very long walk to my room from the elevator. Even at the desk I was refused and I had booked three days there in advance. I was also disrespected by the staff ordering me not to lose my key for the room again.
Stayed 3 nights in Apr 2025

8/10 Good

lorenzo

Stayed 2 nights in Apr 2025

6/10 Okay

Brian

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Very old elevator
Stayed 1 night in Apr 2025

10/10 Excellent

Oliver

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2025

2/10 Terrible

FRANCISCO

Stayed 1 night in Apr 2025

2/10 Terrible

Rafael

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a horrible experience. Rented 2 rooms and they smelled. There were pubic or some types of hairs in the tubs. We asked for towels and sheets because there were not enough in the rooms and they said that house keeping closed at 5 and opens the next day at 10 and there was nothing available. Dirty carpets and broken batch room fixtures. Never again staying here.
Stayed 1 night in Apr 2025

4/10 Poor

Benjamin

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
For the price I guess
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Average.

Stay was okay nothing special. Pool and hot was out of service. The bathroom tub was not draining properly. Overall stay was average.
Stayed 1 night in Apr 2025

2/10 Terrible

Breanna

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The lobby seemed decent but during check in, the worker didn’t even explain anything. Had me sign a paper not explaining what I was signed until I asked and gave us the key and said nothing. I went back to ask where our room was located. Walking to our room, the hallway floor was so dirty, as if they hadn’t vacuumed the hallway. Upon entering our room, we noticed broken pieces of wood on the closet and the bathroom is outdated and looked dirty. When showering, the humidity was so bad that the walls and door was sweating(no circulation). First night around 3am, two people were screaming in the hallway and woke us up and scared us. We booked here because the price was cheaper than most but now I know why. You get what you pay for. I will not be staying here again and instead, pay a lil more money for a better experience.
Stayed 2 nights in Apr 2025

10/10 Excellent

Alfie

Stayed 7 nights in Apr 2025

10/10 Excellent

Felicia

Travelled with partner
Liked: Amenities, property conditions & facilities
Perfect accomodation to relaxation.
Stayed 1 night in Apr 2025

8/10 Good

Jennifer

Travelled with family
Liked: Staff & service
Stayed 1 night in Apr 2025

2/10 Terrible

Jestina

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The door to the room was broken and did not lock. You could just walk in without a key. It looked like someone had come in and urinated on the wall and floor of the bathroom. We did not stay, checked out and went to another hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy access to 101
Stayed 4 nights in Apr 2025

6/10 Okay

Armagh

Stayed 1 night in Apr 2025