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Best Western Capistrano Inn

2.5 star property

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Photo gallery for Best Western Capistrano Inn

Exterior
Free daily full breakfast
Desk, laptop workspace, iron/ironing board, free WiFi
Outdoor pool, open 8:00 AM to 9:00 PM, pool loungers
Combined shower/bathtub, free toiletries, hair dryer, towels

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
27174 Ortega Hwy, San Juan Capistrano, CA, 92675
  • Place, Historic Town Center Park
    ‪7 min walk‬
  • Place, Mission San Juan Capistrano
    ‪8 min walk‬
  • Place, Regency Theatres San Juan Capistrano
    ‪8 min walk‬
  • Airport, Orange County, CA (SNA-John Wayne)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Balcony (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Balcony (Pet Friendly)

7.6 out of 10
Good
(5 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Pet Friendly)

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub (Pet Friendly)

8.0 out of 10
Very good
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.8 out of 10
Exceptional
(8 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Standard Room, 2 Queen Beds, Non Smoking, Balcony | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Balcony

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Balcony

8.0 out of 10
Very good
(17 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, Balcony, Work Desk, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

2 Double Beds, Non-Smoking, Balcony, Work Desk, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

1 King Bed, Non-Smoking, Microwave And Refrigerator, Work Desk, Wi-Fi

  • Sleeps 2

1 Queen Bed, Non-Smoking, High Speed Internet, Microwave and Refrigerator, Coffee Maker, Iron, Hairdryer

  • Sleeps 2

2 Queen Beds, Non-Smoking, Balcony, Work Desk, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

2 Queen Beds, Non-Smoking, Microwave And Refrigerator, Work Desk, Wi-Fi

  • Sleeps 4

Mobility Accessible Pet Friendly 2 Queen Room with Bathtub

  • Sleeps 4

View all photos for Mobility Accessible Pet Friendly Queen Room with Bathtub

Mobility Accessible Pet Friendly Queen Room with Bathtub

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Bathtub, Pet Friendly Room, Balcony, Non-Smoking

  • Sleeps 2

Accessible-2 Queen, Mobility Accessible, Roll in Shower, Pet Friendly Room, Non-Smoking

  • Sleeps 4

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Exterior
Best Western Plus Marina Shores Hotel
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
4.3 out of 5, Excellent, 1,001 reviews
The price is €112
includes taxes & fees
8 Mar - 9 Mar
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About this property

Best Western Capistrano Inn

This smoke-free hotel features an outdoor pool, a snack bar/deli and Access to hot tub. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and laundry facilities are on-site.
Best Western Capistrano Inn offers 108 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges and microwaves. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Best Western Capistrano Inn gets high marks from our customers. During your stay, you're just a quick walk from Mission San Juan Capistrano. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and a gift shop
  • Guests have great things to say about the helpful staff and the breakfast
  • 9 minutes by foot from Mission San Juan Capistrano and a 3-minute drive from The Coach House
  • Pets welcome for a fee
Best Western Capistrano Inn offers its guests an outdoor pool and Access to hot tub. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

You'll find a business centre on site. The business-friendly Best Western Capistrano Inn also features gift shops/newsstands, coffee/tea in common area, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This San Juan Capistrano hotel is smoke free.

Guests are served a free full breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Capistrano
Best Western Capistrano Inn
Capistrano Inn
Capistrano Inn Best Western
Best Western Capistrano Hotel San Juan Capistrano
Best Western San Juan Capistrano
San Juan Capistrano Best Western
Capistrano Juan Capistrano
Best Western Capistrano Inn Hotel
Best Western Capistrano Inn San Juan Capistrano
Best Western Capistrano Inn Hotel San Juan Capistrano

Best Western Capistrano Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 432 out of 1000 reviews
Rating 8 - Good. 229 out of 1000 reviews
Rating 6 - Okay. 177 out of 1000 reviews
Rating 4 - Poor. 78 out of 1000 reviews
Rating 2 - Terrible. 84 out of 1000 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Shaughn

Liked: Cleanliness, staff & service, property conditions & facilities
It's noce
Stayed 1 night in Nov 2025

10/10 Excellent

Alba

Stayed 1 night in Nov 2025

10/10 Excellent

cheryl

Travelled with group
Liked: Cleanliness, staff & service, amenities
Excellent breakfast and customer service!
Stayed 2 nights in Nov 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Great room. Awesome staff. I stay here a lot and it's always wonderful.
Stayed 1 night in Nov 2025

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean, updated rooms. Free breakfast had great variety.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kevin

Stayed 2 nights in Nov 2025

10/10 Excellent

Deshawn

Great everything
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Staff & service
It was ok
Stayed 3 nights in Nov 2025

8/10 Good

Eric, Castaic

Liked: Cleanliness, staff & service, amenities
Bolt on door didn't work well. I had to jiggle it a bit to get the bolt to lock!
Stayed 1 night in Nov 2025

8/10 Good

william

Liked: Cleanliness
Disliked: Amenities
Here’s the deal. I I called them and I asked them if the Jacuzzi was working specifically they told me yes the Jacuzzi is working. It is fine reluctantly they told me so I rented the room then I got here and the Jacuzzi is working. It’s just not hot. It’s barely lukewarm. I feel like I was lied to. I am very unhappy. I specifically asked and they specifically lied to me. I asked them when I was checking in again and they lied to me again then I went and checked the Jacuzzi and it was cold and he said he would heat it up and he never did. It’s still cold. If you like people who lied to you then I would stay here. I will be calling corporate.
Stayed 1 night in Nov 2025

6/10 Okay

Joseph

Stayed 3 nights in Nov 2025

10/10 Excellent

Alexander James, Cheney

Stayed 3 nights in Nov 2025

8/10 Good

Christopher, Mission Viejo

Liked: Cleanliness, amenities, property conditions & facilities
I stayed in one of the renovated rooms. Very happy with the room. Could use a little touch up paint but everything else was great. The only reason I didn’t give 5 stars was because my room faced the freeway. It was a little noisy at times.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jackie

Stayed 2 nights in Oct 2025

10/10 Excellent

DEVANNY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great experience at our stay. We were celebrating my bday month! The hotel was nice and well kept. I mostly enjoyed the breakfast, WOW! They had from cereal , waffles, oatmeal with many sides to add such as chocolate bites, dried cranberry, walnuts, silk & brown sugar:how awesome! They also had fruit, juice, eggs, cheese with eggs, potatoes, Greek yogurt, bagels, bread, cream cheese, coffee, tea, I am definitely booking this location for my future stays when visiting this area. I was so and am impressed with the breakfast spread I had to compliment the woman setting it up! Great job ladies!
Stayed 1 night in Nov 2025

10/10 Excellent

luis

Stayed 1 night in Nov 2025

10/10 Excellent

Rocio

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean and spacious. Dog friendly too
Stayed 2 nights in Nov 2025

8/10 Good

Marjorie

Liked: Cleanliness
Stayed 2 nights in Nov 2025

10/10 Excellent

Tami

Travelled with group
Liked: Cleanliness, staff & service
Spotless room
Stayed 2 nights in Nov 2025

10/10 Excellent

Joseph

Nice remodeled room. Good breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

Edwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Nice clean room great breakfast close to everything in town
Stayed 1 night in Oct 2025

10/10 Excellent

Carlos

Stayed 2 nights in Oct 2025

6/10 Okay

Kris

Disliked: Staff & service
Stayed 1 night in Nov 2025

10/10 Excellent

amy

Stayed 1 night in Oct 2025

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