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Hyatt Place Santa Cruz

3.0 star property

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Photo gallery for Hyatt Place Santa Cruz

Terrace/patio
Property video
Food and drink
Lobby
Room, 1 King Bed with Sofa bed, Courtyard View | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
407 Broadway, Santa Cruz, CA, 95060
  • Place, Ocean Street
    ‪2 min walk‬
  • Place, Pacific Avenue
    ‪6 min walk‬
  • Place, Santa Cruz Beach Boardwalk
    ‪13 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪58 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(125 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (2 Queen & 1 Sofa Bed)

In-room safe, desk, blackout curtains, iron/ironing board

Room, Multiple Beds (2 Queen & 1 Sofa Bed)

9.6 out of 10
Exceptional
(88 reviews)
  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

9.6 out of 10
Exceptional
(29 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor, 2 Queen & 1 Sofa Bed)

In-room safe, desk, blackout curtains, iron/ironing board

Room, Multiple Beds (High Floor, 2 Queen & 1 Sofa Bed)

9.4 out of 10
Exceptional
(20 reviews)
  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (With Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible (With Shower)

9.0 out of 10
Wonderful
(16 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible, Bathtub (2 Queen & 1 Sofa Bed)

In-room safe, desk, blackout curtains, iron/ironing board

Room, Multiple Beds, Accessible, Bathtub (2 Queen & 1 Sofa Bed)

8.4 out of 10
Very good
(14 reviews)
  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Courtyard View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Courtyard View

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hyatt Place Santa Cruz

This smoke-free hotel features an outdoor pool, a fitness centre and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a hot tub, valet parking and a business centre.
Hyatt Place Santa Cruz offers 106 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Premium cable televisions are provided.

Bathrooms include a shower and designer toiletries. This Santa Cruz hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Hyatt Place Santa Cruz. During your stay, you're just a quick walk from Ocean Street. Features include free WiFi in public areas, plus an outdoor pool and a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the convenient parking
  • 13 minutes by foot from Santa Cruz Beach Boardwalk and a 4-minute drive from Monterey Bay
Hyatt Place Santa Cruz offers its guests an outdoor pool, a hot tub, and a fitness centre. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 2497 square feet (232 square metres) and includes conference space. The business-friendly Hyatt Place Santa Cruz also features a terrace, a front desk safe, and an ATM. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Santa Cruz hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 23 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 2,497 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 23 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Santa Cruz Hotel
Hyatt Place Santa Cruz Hotel
Hyatt Place Santa Cruz Santa Cruz
Hyatt Place Santa Cruz Hotel Santa Cruz

Hyatt Place Santa Cruz Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 675 out of 1008 reviews
Rating 8 - Good. 224 out of 1008 reviews
Rating 6 - Okay. 61 out of 1008 reviews
Rating 4 - Poor. 23 out of 1008 reviews
Rating 2 - Terrible. 25 out of 1008 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Isaul

Stayed 4 nights in Oct 2025

10/10 Excellent

Wilfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had trouble locating the toilet plunger but otherwise very pleasant overall experience. Will consider being back here again!
Stayed 4 nights in Nov 2025

8/10 Good

Ashley

Stayed 1 night in Nov 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities
Beautiful room, very clean and spacious. Comfortable bed and couch. All the staff I encountered were very kind.
Stayed 2 nights in Nov 2025

8/10 Good

DEAN

Business traveller
Liked: Cleanliness, staff & service, amenities
Room is ok. Shower barely sprayed enough water. Staff is very friendly and i love the Valet parking.
Stayed 1 night in Nov 2025

10/10 Excellent

Victoria

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff here were next level courteous. Everyone from the front desk staff (check in AND check out), to the Valet, to Housekeeping, this hotel ensures you feel welcomed. Thank you for the amazing experience. We will be back!
Stayed 1 night in Nov 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good find for our family if 6 adults. Spacious rooms. Suggestions are to provide body lotion in the room. Also, for our room the TV is a bit small based on distance from bed to TV. Might be that room was a little bigger than other rooms. Enjoyed hot tub being open until 10 pm. We were able to walk to boardwalk and pier which was appreciated. Not a big fan of extra fees like paying to park but the valet staff was friendly.
Stayed 2 nights in Nov 2025

10/10 Excellent

Azin

Liked: Cleanliness, staff & service, amenities
Clean, nice staff, easy location
Stayed 4 nights in Sep 2025

10/10 Excellent

Luis

Stayed 2 nights in Oct 2025

10/10 Excellent

Kristin

Stayed 5 nights in Nov 2025

10/10 Excellent

Nathan

Stayed 1 night in Sep 2025

10/10 Excellent

Nathan

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast is so delicious. My partner and I absolutely love staying here. Whenever we're in Santa Cruz, we always choose to stay here. The hot tub and pool are enjoyable. The valet workers are so friendly, especially Derek.
Stayed 3 nights in Nov 2025

8/10 Good

Cynthia, Oxnard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, hotel was nice but parking was a little difficult. We were a little far from most dining options specially since it was night time and really dark to walk.
Stayed 1 night in Oct 2025

10/10 Excellent

luis

Stayed 1 night in Oct 2025

10/10 Excellent

Tiffani

Liked: Cleanliness, amenities, property conditions & facilities
clean room, friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Max

Stayed 1 night in Oct 2025

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean room. Respectful and friendly staff. Great breakfast, best we ever had at a hotel. The valet parking staff are the very best. Everyday they asked about our day, our stay, our family. They are super friendly and always available
Stayed 4 nights in Oct 2025

10/10 Excellent

Sajal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience. More breakfast choices could have been better but will definitely stay again
Stayed 1 night in Oct 2025

10/10 Excellent

jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Ceana

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Sheri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Could not see the ocean from room
Stayed 2 nights in Oct 2025

10/10 Excellent

Xin, Pearland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good period. But no microwave is a surprise thing. It’s might be common in California, but not other states.
Stayed 1 night in Sep 2025

2/10 Terrible

Anita, Los Altos

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We arrived early and the manager refused to let us wait by the pool. He called Expedia and threatened to cancel our reservation. Will never stay here again.
Stayed 1 night in Oct 2025

8/10 Good

Sandra

Liked: Cleanliness
I was disappointed with the furniture arrangement of my room. The TV was not centered, so I could comfortably watch it from my bed. The Hyatt House needs to add another TV to the living room area.
Stayed 1 night in Sep 2025

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