29 Oct 2021 by Jeremy - Manager
Nadia - We're very sorry to hear this! Due to the fact that the house is very old, sometimes you will here other hotel guests. We do hope you try us again.
As a guest of Rio Vista Suites, you'll find a garden and coffee/tea in common area. Wired Internet is free in public spaces. Smoking is allowed in designated areas at this Victorian Santa Cruz hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Parking (limited spaces)
Rio Vista Suites offers 12 accommodations with fireplaces and iPod docking stations. Fridges and microwaves are provided. Bathrooms include dressing gowns, complimentary toiletries and hairdryers. LED televisions come with cable channels. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 9:00 AM - 9:00 PM. If you are planning to arrive after 8:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 9:00 AM - 9:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
