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Authent Hotel Otaru

4.0 star property

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Photo gallery for Authent Hotel Otaru

Public bath
Property video
Exterior
Daily buffet breakfast for a fee
Authent Suite(for 2 person) Non Smoking (54 square meter) | Down duvets, desk, soundproofing, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
2-15-1, Inaho, Otaru, Hokkaido, 047-0032
  • Place, Sakaimachi Street
    ‪6 min walk‬
  • Place, Otaru Canal
    ‪6 min walk‬
  • Place, Otaru Music Box Museum
    ‪17 min walk‬
  • Airport, Sapporo (OKD-Okadama)
    ‪56 min drive‬

Room options

View all photos for Semi Double Room

Down duvets, desk, soundproofing, iron/ironing board

Semi Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Quadruple Room

Down duvets, desk, soundproofing, iron/ironing board

Quadruple Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Double Room(for 2 person) Non Smoking(18 square meter)

Double Room(for 2 person) Non Smoking(18 square meter) | Down duvets, desk, soundproofing, iron/ironing board

Double Room(for 2 person) Non Smoking(18 square meter)

8.6 out of 10
Excellent
(17 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room(for 2 person) Non Smoking(27 square meter)

Down duvets, desk, soundproofing, iron/ironing board

Standard Twin Room(for 2 person) Non Smoking(27 square meter)

9.0 out of 10
Wonderful
(19 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for 2 Single Beds with 1 Extra Bed(for 3 person) Non Smoking(27 square meter)

2 Single Beds with 1 Extra Bed(for 3 person) Non Smoking(27 square meter) | Down duvets, desk, soundproofing, iron/ironing board

2 Single Beds with 1 Extra Bed(for 3 person) Non Smoking(27 square meter)

8.8 out of 10
Excellent
(19 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Murphy Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room(for 2 person) Non Smoking(37 square meter)

Deluxe Twin Room(for 2 person) Non Smoking(37 square meter) | Down duvets, desk, soundproofing, iron/ironing board

Deluxe Twin Room(for 2 person) Non Smoking(37 square meter)

7.0 out of 10
Good
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room(for 1 person) Non Smoking(27 square meter)

Down duvets, desk, soundproofing, iron/ironing board

Standard Twin Room(for 1 person) Non Smoking(27 square meter)

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Japanese Room A

Living area | LED TV

Japanese Room A

  • Sleeps 2
  • Free Wi-Fi

View all photos for Authent Suite(for 2 person) Non Smoking (54 square meter)

Authent Suite(for 2 person) Non Smoking (54 square meter) | Down duvets, desk, soundproofing, iron/ironing board

Authent Suite(for 2 person) Non Smoking (54 square meter)

  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Semi-double bedroom(for 1 person)Non Smoking(18 square meter)

Down duvets, desk, soundproofing, iron/ironing board

Semi-double bedroom(for 1 person)Non Smoking(18 square meter)

9.0 out of 10
Wonderful
(6 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Semi-double bedroom(for 2 person) Non Smoking(18 square meter)

Down duvets, desk, soundproofing, iron/ironing board

Semi-double bedroom(for 2 person) Non Smoking(18 square meter)

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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  • Air-conditioning
  • Breakfast available
4.4 out of 5, Excellent, 1,004 reviews
The price is €76
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About this property

Authent Hotel Otaru

3 restaurants, 2 bars/lounges and a snack bar/deli are available at this hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a microwave in a common area.
Authent Hotel Otaru offers 175 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. Beds feature down duvets. LED televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bidets, complimentary toiletries and hairdryers.

This Otaru hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested.

Public bath/onsen services include an indoor public bath. The ryokan bathing area is open from 3:00 PM to midnight.
Our customers tell us that they can't get enough of the helpful staff at Authent Hotel Otaru. During your stay, you're just a quick walk from Bank of Japan Museum. Features include free WiFi in public areas, plus 3 restaurants and 2 bars.
  • Free WiFi
  • Enjoy French cuisine at Casablanca, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a meeting room and a gift shop
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • 11 minutes by foot from Otaru Canal and a 2-minute drive from Otaru Music Box Museum
There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. A vending machine, multilingual staff, and gift shops/newsstands are also featured at Authent Hotel Otaru. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Otaru hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9:30 AM.
Casablanca – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner.
Irifune – This restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner.
Kaioh – This restaurant serves lunch and dinner.
Ondine – This café only serves light fare.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per night; includes in/out privileges)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 3,300 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Captains Bar
  • Casablanca
  • Irifune
  • Kaioh
  • Ondine

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • Meeting room

Spa

  • In-room massages
  • Public bath open from 3:00 PM - midnight
  • Public indoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Due to a local event, traffic restrictions will be in place in the area surrounding the property from July 24-26, 2026. During this time, parking is available on a first-come, first-served basis.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3300 per person
  • Self-parking fee: JPY 1500 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Authent Hotel
Authent Hotel Otaru
Authent Otaru
Authent Otaru Hotel
Otaru Authent Hotel
Authent Hotel Otaru Hokkaido
Authent
Authent Hotel Otaru Hokkaido
Authent Hotel Otaru Hotel
Authent Hotel Otaru Otaru
Authent Hotel Otaru Hotel Otaru

Authent Hotel Otaru Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 426 out of 930 reviews
Rating 8 - Good. 388 out of 930 reviews
Rating 6 - Okay. 87 out of 930 reviews
Rating 4 - Poor. 23 out of 930 reviews
Rating 2 - Terrible. 6 out of 930 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Alice

Liked: Cleanliness, amenities, property conditions & facilities
Polite staff, clean rooms, nice lounge for guests
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice and helpful staff, excellent potato soup.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

WEI YU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room!
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slightly dated room but super clean and comfortable with an amazing breakfast buffet and very friendly staff
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near shopping arcade and a short walk away from the JR station. Grand looking hotel with helpful staff.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Yuk Shun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time in this hotel and is getting better and better
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, lots of dining options, great location. Everyone friendly. Wish we’d stayed longer!
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Shuk Man Margaret

Liked: Staff & service
The hotel is near Lawson. The staff is friendly and helpful. They would help to carry the luggage when you arrive or leave. Only one thing, the bathroom is not bright enough. The other things are okay.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Yes.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Very affordable hotel with superb cleanliness and good staff service.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Ee Beng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Chi Keung

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and tidy room and facilities.
Stayed 1 night in Aug 2025
Verified

8/10 Good

AKEMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm very glad to stay here
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and allow for late check in
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Eddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. Service was great. Check out the bakery for some nice Japanese style breads in the morning. Major Otaru attractions are a short walk away. Elevators could be very busy during high traffic times.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Chee Ho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, close to city
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Loralei

Liked: Cleanliness
A great place to stay if you are flying late into or have an early flight out of CTS. Hotel is dated, but very clean. Very convenient to shopping and dining at CTS depending on the time of day you are there. Restaurants and shops closes by 9p.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk agent, Ms Umeda helped me a lot when I had a trouble. She helped me and save my Japan trip! Thank you so much!! This is our second time to stay at Authent Hotel, convenient location and loved the Polo Star top lounge. Nice view and so relaxing after long walking sightseeing.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Narongchai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff.
Stayed 1 night in May 2024
Verified

6/10 Okay

Yin Yin

Liked: Staff & service
The hotel looks and feels dated. Bathroom could have been brighter.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service

Otaru top stay

The STAFF are amazing they were the BEST, helped all the time. We only stayed one night but would stay again. Having the breakfast food option was great too.
Stayed 1 night in May 2024
Verified

8/10 Good

Charm Wah

Liked: Cleanliness, staff & service, property conditions & facilities
Good environment
Stayed 4 nights in Dec 2024
Verified

8/10 Good

Naoyuki

Liked: Staff & service, amenities, property conditions & facilities
Conveniently located within walking distance to tourist spots in the city. The staff's response was also good.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Kwok Hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and convenient

Convenient location. Just 2 min walk to the scenic Otaru canal, and lots of nice restaurants. Hotel staff is nice, speaks good English, and has arranged Japanese style room with tatami as requested. Great fun for a family!
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

sungkyun

Liked: Amenities
Good
Stayed 4 nights in Aug 2025

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