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Lotte Hotel Jeju

5.0 star property
VIP Access

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Photo gallery for Lotte Hotel Jeju

Exterior
Exterior
Lobby
Down duvets, in-room safe, desk, laptop workspace
Premier Suite (Ondol Garden) | Down duvets, in-room safe, desk, laptop workspace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Gym
  • Room service

Explore the area

View in a map
35, Jungmungwangwang-ro 72beon-gil, Seogwipo, Jeju Island, 697-808
  • Jeju Teddy Bear Museum
    ‪3 min walk‬
  • Jungmun Saekdal Beach
    ‪8 min walk‬
  • International Convention Center
    ‪3 min drive‬
  • Jeju (CJU-Jeju Intl.)
    ‪46 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for CHARLOTTE GARDEN FAMILY TWIN

Down duvets, in-room safe, desk, laptop workspace

CHARLOTTE GARDEN FAMILY TWIN

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for CHARLOTTE TERRACE OCEAN FAMILY TWIN

CHARLOTTE TERRACE OCEAN FAMILY TWIN | Down duvets, in-room safe, desk, laptop workspace

CHARLOTTE TERRACE OCEAN FAMILY TWIN

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for PREMIER OCEAN SUITE DOUBLE

Down duvets, in-room safe, desk, laptop workspace

PREMIER OCEAN SUITE DOUBLE

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room (Ondol Garden)

Down duvets, in-room safe, desk, laptop workspace

Deluxe Room (Ondol Garden)

  • Sleeps 4
  • 1 Double Bed

View all photos for DELUXE MOUNTAIN TWIN

Down duvets, in-room safe, desk, laptop workspace

DELUXE MOUNTAIN TWIN

  • Sleeps 3
  • 2 Single Beds

View all photos for CHARLOTTE TERRACE OCEAN DOUBLE

Down duvets, in-room safe, desk, laptop workspace

CHARLOTTE TERRACE OCEAN DOUBLE

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Family Twin (Annex) - No View

Down duvets, in-room safe, desk, laptop workspace

Deluxe Family Twin (Annex) - No View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for CORNER SUITE DOUBLE DOUBLE

Down duvets, in-room safe, desk, laptop workspace

CORNER SUITE DOUBLE DOUBLE

  • Sleeps 4
  • 2 Double Beds

View all photos for Charlotte Family Twin - No View

Down duvets, in-room safe, desk, laptop workspace

Charlotte Family Twin - No View

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for DELUXE TERRACE OCEAN DOUBLE

Down duvets, in-room safe, desk, laptop workspace

DELUXE TERRACE OCEAN DOUBLE

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed

View all photos for DELUXE GARDEN DOUBLE

DELUXE GARDEN DOUBLE | Down duvets, in-room safe, desk, laptop workspace

DELUXE GARDEN DOUBLE

  • Sleeps 2
  • 1 Double Bed

View all photos for DELUXE MOUNTAIN DOUBLE

View from room

DELUXE MOUNTAIN DOUBLE

  • Sleeps 2
  • 1 Double Bed

View all photos for DEXLUE GARDEN FAMILY TWIN

DEXLUE GARDEN FAMILY TWIN | Down duvets, in-room safe, desk, laptop workspace

DEXLUE GARDEN FAMILY TWIN

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for DELUXE MOUNTAIN FAMILY TWIN

Down duvets, in-room safe, desk, laptop workspace

DELUXE MOUNTAIN FAMILY TWIN

  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for PREMIER OCEAN SUITE FAMILY TWIN

TV

PREMIER OCEAN SUITE FAMILY TWIN

  • Sleeps 4
  • 1 Single Bed and 1 Double Bed

View all photos for Premier Suite (Ondol Garden)

Premier Suite (Ondol Garden) | Down duvets, in-room safe, desk, laptop workspace

Premier Suite (Ondol Garden)

  • Sleeps 6
  • 1 Queen Bed and 1 Single Bed

View all photos for ROYAL SUITE

ROYAL SUITE | Down duvets, in-room safe, desk, laptop workspace

ROYAL SUITE

  • Sleeps 3
  • 1 Queen Bed

Family Twin Room, Terrace (POKEMON OCEAN)

  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for DELUXE MOUNTAIN SUITE FAMILY TWIN

Down duvets, in-room safe, desk, laptop workspace

DELUXE MOUNTAIN SUITE FAMILY TWIN

  • Sleeps 4
  • 1 Single Bed and 1 Double Bed

View all photos for JUNIOR SUITE TERRACE OCEAN DOUBLE DOUBLE

Down duvets, in-room safe, desk, laptop workspace

JUNIOR SUITE TERRACE OCEAN DOUBLE DOUBLE

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite (Pool Villa Twin Garden)

Family Suite (Pool Villa Twin Garden) | Down duvets, in-room safe, desk, laptop workspace

Family Suite (Pool Villa Twin Garden)

  • Sleeps 5
  • 1 Single Bed and 1 Queen Bed

View all photos for Deluxe Family Twin (Main Building) - No View

Down duvets, in-room safe, desk, laptop workspace

Deluxe Family Twin (Main Building) - No View

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for DELUXE MOUNTAIN DOUBLE DOUBLE

DELUXE MOUNTAIN DOUBLE DOUBLE | Down duvets, in-room safe, desk, laptop workspace

DELUXE MOUNTAIN DOUBLE DOUBLE

  • Sleeps 4
  • 2 Double Beds

View all photos for PREMIER GARDEN FAMILY TWIN

Down duvets, in-room safe, desk, laptop workspace

PREMIER GARDEN FAMILY TWIN

  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for HELLO KITTY FAMILY TWIN (KIDS)

Down duvets, in-room safe, desk, laptop workspace

HELLO KITTY FAMILY TWIN (KIDS)

  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for HELLO KITTY FAMILY TWIN (PRINCESS)

HELLO KITTY FAMILY TWIN (PRINCESS) | Down duvets, in-room safe, desk, laptop workspace

HELLO KITTY FAMILY TWIN (PRINCESS)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for HELLO KITTY FAMILY TWIN (LADIES)

HELLO KITTY FAMILY TWIN (LADIES) | Down duvets, in-room safe, desk, laptop workspace

HELLO KITTY FAMILY TWIN (LADIES)

  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for PREMIER OCEAN FAMILY TWIN

PREMIER OCEAN FAMILY TWIN | Down duvets, in-room safe, desk, laptop workspace

PREMIER OCEAN FAMILY TWIN

  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Premier Room (Ondol Garden)

Down duvets, in-room safe, desk, laptop workspace

Premier Room (Ondol Garden)

  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Presidential Suite, Ocean View (Double)

Presidential Suite, Ocean View (Double) | Down duvets, in-room safe, desk, laptop workspace

Presidential Suite, Ocean View (Double)

  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for JUNIOR SUITE OCEAN TWIN

JUNIOR SUITE OCEAN TWIN | Down duvets, in-room safe, desk, laptop workspace

JUNIOR SUITE OCEAN TWIN

  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Suite, 2 Double Beds (Ocean)

Down duvets, in-room safe, desk, laptop workspace

Premier Suite, 2 Double Beds (Ocean)

  • Sleeps 4
  • 2 Double Beds

View all photos for PREMIER GARDEN DOUBLE DOUBLE

Down duvets, in-room safe, desk, laptop workspace

PREMIER GARDEN DOUBLE DOUBLE

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for PREMIER OCEAN DOUBLE

PREMIER OCEAN DOUBLE | Down duvets, in-room safe, desk, laptop workspace

PREMIER OCEAN DOUBLE

  • Sleeps 3
  • 1 Double Bed

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About this property

Lotte Hotel Jeju

Elegant beach resort and outdoor pool
At Lotte Hotel Jeju, hit the nearby beach, relax by an indoor pool, or spend the day at a casino.
Lotte Hotel Jeju offers 500 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Rooms open to balconies. This accommodation offers separate dining areas. Beds feature down duvets. Satellite televisions are provided. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the pool at Lotte Hotel Jeju. During your stay, you're just a quick walk from Jeju Teddy Bear Museum. Enjoy features like a free round-trip airport shuttle, plus an indoor pool and a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Splash around at the waterslide or swim in the indoor and outdoor pools
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a sauna and a playground
  • Guests have great things to say about the helpful staff and the pool
  • Just a 5-minute walk from Jeju Teddy Bear Museum and 9 minutes by car from Hello Kitty Island
  • Free airport shuttle service
Lotte Hotel Jeju offers its guests a kids' pool, an indoor pool, a waterslide, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge.

A casino, a fitness centre, and a sauna are also featured at the luxury Lotte Hotel Jeju. A roundtrip airport shuttle is free during limited hours.

This 5-star Seogwipo resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Lotte Hotel Jeju has a restaurant on site.
La Seine – Overlooking the ocean, this buffet restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Internet access (surcharge)

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 10 AM to 5 PM
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: KRW 85,000 for adults and KRW 40,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • La Seine

Things to do

  • 4 gaming tables
  • Arcade/game room
  • Bowling alley
  • Casino (1,175 square foot of space)
  • Children's pool
  • Free children's club
  • Games
  • Gym
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Waterslide

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free children's club
  • Indoor pool
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference centre

Outdoors

  • Beach towels
  • Beach umbrellas
  • Direct access to the beach
  • Garden
  • Pool cabanas (surcharge)
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Separate dining area
  • Wet bar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KRW 48400.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KRW 85000 for adults and from KRW 40000 for children
  • Rollaway bed fee: KRW 48400.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Lotte Hotel Jeju offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hotel Lotte Jeju
Jeju Hotel Lotte
Jeju Lotte
Jeju Lotte Hotel
Lotte Hotel Jeju
Lotte Jeju
Lotte Jeju Hotel
Lotte Hotel Jeju City
Lotte Hotel Jeju Seogwipo, Jeju-Do
Lotte Jeju City
Lotte Hotel Jeju Seogwipo
Lotte Jeju Seogwipo
Lotte Hotel Jeju Seogwipo
Lotte Jeju City
Lotte Hotel Jeju Resort
Lotte Hotel Jeju Seogwipo
Lotte Hotel Jeju Resort Seogwipo

Lotte Hotel Jeju Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 808 out of 1003 reviews
Rating 8 - Good. 118 out of 1003 reviews
Rating 6 - Okay. 36 out of 1003 reviews
Rating 4 - Poor. 19 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald D., Fort Worth

Liked: Cleanliness, amenities, property conditions & facilities
Friendliness of the staff and the cleanliness of the Hotel
Stayed 3 nights in May 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. Highlight was the botanical garden and waterfalls nearby. Also loved the beach walk.
Stayed 3 nights in May 2025

10/10 Excellent

Eunju

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service
Stayed 3 nights in May 2025

10/10 Excellent

sungkyu

Stayed 2 nights in Jun 2025

10/10 Excellent

JianJie

Stayed 4 nights in May 2025

10/10 Excellent

Ignacio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful experience
Stayed 2 nights in May 2025

8/10 Good

Young Jin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff and the warm pool with a view was amazing
Stayed 3 nights in May 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
no reply for shuttle bus inquiry e-mail from the customer; too low sink to wash face and hands; 7 e-vehicle regular chargers not working for the regular charger card; no control for 2 fast charger vehicles which parked more than an hour after fully charged
Stayed 3 nights in May 2025

10/10 Excellent

Audrey

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Would stay again, would be nice to get bottled water in room daily
Stayed 2 nights in May 2025

10/10 Excellent

Misung

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Apr 2025

10/10 Excellent

NA RAE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a family friendly one, probably attractive to families with small kids who love to use outdoor pool. It's a huge complex with 11-stories high building, even though it looks like a small four-level buidling when you enter the complex. It has a well decorated dedicated garden which is a perfect walking trail. The breakfast is excellent with varous choices available to fit your preference. Would love to come back later. Just one strange thing is that they sent me a message to online check-in, but it turns out I had to wait in line to get the check-in completed. Sort of strange experience, but the staff was super friendly. Got a free coffee coupon for VIP access perks.
night-scape of hotel property and the garden
outdoor pool and performance stage -- available to hotel guests
Stayed 3 nights in Apr 2025

10/10 Excellent

Suyun

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, my only minor complaint is that our room was pretty far from the main lobby so it was a haul. However, we were really close to a side exit door and had easy access to the pool area which made it worth it. My kids loved the pool and kids play area. During our trip in mid-April, it was still a bit chilly outside but the pools are temperature controlled so it was great. We took dips during the day and in the evening, when they had live music. Breakfast was beyond amazing. So many choices and a separate area with sweet treats for the kids. Hotel is also close to some big tourist spots - just about 10 minutes from the Hello Kitty museum, which was a big hit for our girls. I have been to Jeju multiple times since childhood but this was my first time staying at Lotte and I loved it. I would definitely consider coming back in the future. Highly recommend if you have children.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ashley

Stayed 3 nights in Apr 2025

10/10 Excellent

Minsung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for family with young kids.
Stayed 5 nights in Apr 2025

4/10 Poor

Walerka

Stayed 1 night in Apr 2025

10/10 Excellent

Tuck Wing

Stayed 4 nights in Apr 2025

10/10 Excellent

Padmanabha Rai

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay at Lotte Jeju
Stayed 2 nights in Apr 2025

4/10 Poor

Yewon

Stayed 2 nights in Apr 2025

10/10 Excellent

Grace, Bellevue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beauful property to stay in Jeju Island. It’s located by the beautiful beach and there are many shops and restaurants within walking distance. No perks or upgrade being a VIP client was little disappointing.
Stayed 2 nights in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location very close to the beach. Beautiful walking trails and beach views. Building is on the older side but the staff was professional and welcoming. Would return again next year.
Stayed 2 nights in Apr 2025

10/10 Excellent

Paola

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and conveniently located in one of the most exciting areas of Jeju. The hotel is perfect for families as it has an arcade, bolling alley and kids club area. It is also located near convenience stores, restaurants and the Teddy Bear Museum.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Lotte are so amazing! They are so helpful with all queries. The facilities are immaculate. We had a wonderful stay and felt very relaxed.
Stayed 3 nights in Mar 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025