Wilderness at the Smokies - Stone Hill Lodge

3.5 star property

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Photo gallery for Wilderness at the Smokies - Stone Hill Lodge

Courtyard
Water park
Point of interest
Courtyard
1 bedroom, in-room safe, iron/ironing board, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

Map
190 Gists Creek Road, Sevierville, TN, 37876
  • Wilderness at the Smokies
    ‪1 min walk‬
  • Soaky Mountain Waterpark
    ‪4 min walk‬
  • Sevierville Convention Center
    ‪8 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪55 min drive‬

Room options

Standard Room (2 Queen Beds with Sofabed)

8.4 out of 10
Very good
(18 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Standard Room, 2 Queen Beds, Balcony

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 Bedroom

  • Sleeps 8
  • 1 King Bed, 1 Queen Sofa Bed and 2 Queen Murphy Beds

Executive Suite, 1 Bedroom, Accessible

  • Sleeps 8
  • 1 King Bed, 1 Queen Sofa Bed and 2 Queen Murphy Beds

Standard Room, 1 King Bed, Accessible, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About this property

Wilderness at the Smokies - Stone Hill Lodge

Family-friendly Sevierville resort connected to the convention centre, a quick walk to Sevierville Convention Center
This resort features 7 restaurants, free water park access and an indoor pool. Self parking is free. Additionally, 3 poolside bars, 4 bars/lounges and a fitness centre are on-site.
Wilderness at the Smokies - Stone Hill Lodge offers 234 air-conditioned accommodations with a safe and coffee/tea makers. Fridges and microwaves are provided.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Flat-screen televisions come with cable channels. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a complimentary water park, a lazy river and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Wilderness at the Smokies - Stone Hill Lodge. During your stay, you'll be connected to the convention centre and just a quick walk from Wilderness at the Smokies. You'll find features such as free self-parking, plus 7 restaurants and 3 poolside bars.
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 7 restaurants, 2 coffee shops/cafes, 3 poolside bars and 4 bars/lounges
  • Splash around at the free water park with a lazy river or swim in the indoor and seasonal outdoor pools
  • Services include a children's club, a lifeguard on-site and a concierge
  • On-site recreation includes a gym, mini golf and a playground
  • Guests have great things to say about the location and the family-friendly amenities
  • Just a 1-minute drive from Sevierville Convention Center and 8 minutes from Tanger Outlets
Wilderness at the Smokies - Stone Hill Lodge offers its guests a complimentary water park, a lazy river, and a waterslide. There are 7 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 4 bars/lounges.

Event space at this resort measures 200000 square feet (18580 square metres) and includes a conference centre. An indoor pool, a children's pool, and a seasonal outdoor pool are also featured at the family-friendly Wilderness at the Smokies - Stone Hill Lodge. You'll have access to the indoor pool and outdoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Sevierville resort.

Hidden Trail Bar and Gril – This family restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Camp Social Restaurant – Overlooking the pool, this family restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Firefly Bar and Grill – This poolside family restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Mountain Marketplace – On-site coffee shop. Open daily.
Grizzly Grill – On-site restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 coffee shops/cafes
  • 3 poolside bars
  • 4 bars/lounges
  • 7 restaurants
  • Snack bar/deli

Restaurants on site

  • Camp Social Restaurant
  • Firefly Bar and Grill
  • Grizzly Grill
  • Hidden Trail Bar and Gril
  • Mountain Marketplace

Things to do

  • 36-hole adjacent golf course
  • Arcade/game room
  • Bowling alley
  • Children's club
  • Children's pool
  • Free water park
  • Golf clubhouse
  • Gym
  • Ice skating
  • Indoor pool
  • Indoor pool (guest access)
  • Lazy river
  • Mini golf
  • Outdoor pool (guest access)
  • Playground
  • Pro golf shop
  • Seasonal outdoor pool
  • Shopping
  • Waterslide

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Mini golf
  • Playground
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference centre (200,000 square foot of space)

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 6 floors
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 32.87 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Pool access
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in September.

Property is also known as

Wilderness Smokies Hotel Sevierville
Wilderness Smokies Hotel
Wilderness Smokies Sevierville
Wilderness Smokies
Wilderness At The Smokies Hotel Sevierville
Wilderness Smokies Stone Hill Lodge Sevierville
Wilderness Smokies Stone Hill Lodge
Wilderness Smokies Stone Hill Sevierville
Wilderness Smokies Stone Hill
Wilderness at the Smokies Stone Hill Lodge
Wilderness at the Smokies - Stone Hill Lodge Resort
Wilderness at the Smokies - Stone Hill Lodge Sevierville
Wilderness at the Smokies - Stone Hill Lodge Resort Sevierville

Wilderness at the Smokies - Stone Hill Lodge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1610 out of 2850 reviews
Rating 8 - Good. 613 out of 2850 reviews
Rating 6 - Okay. 315 out of 2850 reviews
Rating 4 - Poor. 169 out of 2850 reviews
Rating 2 - Terrible. 143 out of 2850 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Emilie

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Jeannie

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was nice and clean and close to wverything
Stayed 2 nights in Apr 2025

6/10 Okay

Samjhana

Could have been more better and too pricey.
Stayed 1 night in Apr 2025

10/10 Excellent

Deidre

Liked: Cleanliness, staff & service, property conditions & facilities
Great fun for the family, inclusive bjt pricey
Stayed 1 night in Apr 2025

6/10 Okay

Sherry

Travelled with family, Travelled with partner
Liked: Cleanliness
Our bracelets didnt work after checking in. Had to walk all the way back to the front desk. Housekeeping knocked on our door TWICE, once at MIDNIGHT, with more towels we didnt ask for. She woke us up. The bathroom was tiny. The shower was Luke warm at best.
Stayed 1 night in Apr 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service, amenities
Starting with the positives, check in was a breeze and the front desk staff was great. We love all of the amenities and the ease of the wristbands. Our first day we checked in, drooped off our belongings and went off to explore. Lori at camp social was amazing. She was very helpful. When we got back we noticed a smell in the room and realized the sink was backed up with nasty water. We were able to drain the sink and go on about our evening so we left it alone. I was very disappointed in the size of the bathroom. It was near impossible to change clothes in there. If you need privacy for your party, this is not the room for you. The beds are hard as a rock and pillows are not much better. I would suggest bringing your own pillows and blanket if you need and extra because the one they will bring feels like sandpaper. We enjoyed the arcade and waterpark, but the bartender in the waterdome completely ignored us on multiple occasions. For the price, we may explore other options for our next visit.
Stayed 4 nights in Apr 2025

6/10 Okay

Heather, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
While it was a great property, despite multiple requests to have connecting rooms, the response was “we are sold out.” While that may be true, the request was to connect not add a room. The connector to both rooms was empty until after we checked in so we could have had the connecting rooms. Instead we had the unfortunate baby crying, microwaving at all hours and loud conversations throughout the night. It was not at all a relaxing trip like we hoped. Likely won’t stay here again because it doesn’t seem like they are as customer focused as I would have liked.
Stayed 2 nights in Apr 2025

8/10 Good

Todd

Stayed 4 nights in Apr 2025

10/10 Excellent

Tiffany

Stayed 1 night in Mar 2025

2/10 Terrible

Amanda

Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I enjoyed all of the attractions and there wasn’t a long wait for anything. Over all the service was great but while at the water park there were a few staff who had gotten attitudes, but I understand it is hot and muggy in the indoor water park. Over all we had a great stay
Stayed 1 night in Apr 2025

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the stay and the cleanliness of the room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Charlesa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Charles

Stayed 2 nights in Apr 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in Apr 2025

10/10 Excellent

Bianca, Gainesville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really had a great time. The place was nice, staff was great & accommodating, nice dining area and the kids had a blast! I would book again. Truly going back!
Stayed 2 nights in Apr 2025

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

Melissa

Liked: Cleanliness
Disliked: Property conditions & facilities
O
Stayed 4 nights in Mar 2025

8/10 Good

Mark

Liked: Cleanliness
Nice for price. Beds uncomfortable.
Stayed 4 nights in Apr 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was simply amazing. Can’t wait to go back. The staff were pretty nice also. Our kids said one of the best spring break vaca ever.
Stayed 2 nights in Apr 2025

6/10 Okay

Delzie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
There was a leak in the bathroom ceiling. It was dripping down on us as we were in the bathroom and showering. Called maintenance they never showed.
Stayed 1 night in Apr 2025

8/10 Good

Jasmine

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff every where on the resort was so nice and accommodating. The food was delicious and the water park kept my kids entertained all day. The only issue I had was it took the whole day for them to fix my toilet in the room but other than that, we had a good experience.
Stayed 2 nights in Apr 2025

8/10 Good

Tiriki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Stephen

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
People were nice, safe, convenient. Good options are okay.
Stayed 2 nights in Apr 2025