Wilderness at the Smokies - Stone Hill Lodge

3.5 star property

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Photo gallery for Wilderness at the Smokies - Stone Hill Lodge

Courtyard
Water park
Courtyard
In-room safe, iron/ironing board, bed sheets
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

View in a map
190 Gists Creek Road, Sevierville, TN, 37876
  • Place, Wilderness at the Smokies
    ‪1 min walk‬
  • Place, Soaky Mountain Waterpark
    ‪4 min walk‬
  • Place, Sevierville Convention Center
    ‪8 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪48 min drive‬

Room options

Standard Room (2 Queen Beds with Sofabed)

8.4 out of 10
Very good
(53 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Balcony

8.8 out of 10
Excellent
(25 reviews)
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 1 Queen Sofa Bed and 2 Queen Murphy Beds

Executive Suite, 1 Bedroom, Accessible

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 1 Queen Sofa Bed and 2 Queen Murphy Beds

Standard Room, 1 King Bed, Accessible, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Standard Room, 1 King Bed with Sofa bed, Balcony

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

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About this property

Wilderness at the Smokies - Stone Hill Lodge

Family-friendly Sevierville resort connected to the convention centre, 8-minute walk to Sevierville Convention Center
This resort features 7 restaurants, free water park access and an indoor pool. Self parking is free. Additionally, 3 poolside bars, 4 bars/lounges and a fitness centre are on-site.
Wilderness at the Smokies - Stone Hill Lodge offers 234 air-conditioned accommodations with a safe and coffee/tea makers. Fridges and microwaves are provided.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Flat-screen televisions come with cable channels. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a complimentary water park, a lazy river and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Wilderness at the Smokies - Stone Hill Lodge. During your stay, you'll be connected to the convention centre and just a quick walk from Wilderness at the Smokies. You'll find features such as free self-parking, plus 7 restaurants and 3 poolside bars.
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 7 restaurants, 2 coffee shops/cafes, 3 poolside bars and 4 bars/lounges
  • Splash around at the free water park with a lazy river or swim in the indoor and seasonal outdoor pools
  • Services include a children's club, a lifeguard on-site and a concierge
  • On-site recreation includes a gym, mini golf and a playground
  • Guests have great things to say about the family-friendly amenities and the location
  • Just a 1-minute drive from Sevierville Convention Center and 8 minutes from Tanger Outlets
Wilderness at the Smokies - Stone Hill Lodge offers its guests a complimentary water park, a lazy river, and a waterslide. There are 7 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 4 bars/lounges.

Event space at this resort measures 200000 square feet (18580 square metres) and includes a conference centre. An indoor pool, a children's pool, and a seasonal outdoor pool are also featured at the family-friendly Wilderness at the Smokies - Stone Hill Lodge. You'll have access to the indoor pool and outdoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Sevierville resort.

Hidden Trail Bar and Gril – This family restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Camp Social Restaurant – Overlooking the pool, this family restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Firefly Bar and Grill – This poolside family restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Mountain Marketplace – On-site coffee shop. Open daily.
Grizzly Grill – On-site restaurant. Open daily.
Room service (during limited hours) is available.

Property amenities

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 coffee shops/cafes
  • 3 poolside bars
  • 4 bars/lounges
  • 7 restaurants
  • Snack bar/deli

Restaurants on site

  • Camp Social Restaurant
  • Firefly Bar and Grill
  • Grizzly Grill
  • Hidden Trail Bar and Gril
  • Mountain Marketplace

Things to do

  • 36-hole adjacent golf course
  • Arcade/game room
  • Bowling alley
  • Children's club
  • Children's pool
  • Free water park
  • Golf clubhouse
  • Gym
  • Ice skating
  • Indoor pool
  • Indoor pool (guest access)
  • Lazy river
  • Mini golf
  • Outdoor pool (guest access)
  • Playground
  • Pro golf shop
  • Seasonal outdoor pool
  • Shopping
  • Waterslide

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Mini golf
  • Playground
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference centre (200,000 square foot of space)

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 6 floors
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 38.41 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Pool access
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in September.

Property is also known as

Wilderness Smokies Hotel Sevierville
Wilderness Smokies Hotel
Wilderness Smokies Sevierville
Wilderness Smokies
Wilderness At The Smokies Hotel Sevierville
Wilderness Smokies Stone Hill Lodge Sevierville
Wilderness Smokies Stone Hill Lodge
Wilderness Smokies Stone Hill Sevierville
Wilderness Smokies Stone Hill
Wilderness at the Smokies Stone Hill Lodge
Wilderness at the Smokies - Stone Hill Lodge Resort
Wilderness at the Smokies - Stone Hill Lodge Sevierville
Wilderness at the Smokies - Stone Hill Lodge Resort Sevierville

Reviews

Wilderness at the Smokies - Stone Hill Lodge Reviews

8.6

Excellent

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 1713 out of 2927 reviews
Rating 8 - Good. 609 out of 2927 reviews
Rating 6 - Okay. 311 out of 2927 reviews
Rating 4 - Poor. 160 out of 2927 reviews
Rating 2 - Terrible. 134 out of 2927 reviews

Reviews

6/10 Okay

Taylor

The property was decent, but the hours that things were open were all over the place. Also we got about 4 calls while we were there trying to sell us on
Stayed 3 nights in Aug 2025

4/10 Poor

Sierra

Liked: Cleanliness
Disliked: Property conditions & facilities
I was very disappointed with this stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

yesenia

Liked: Staff & service, property conditions & facilities
Family friendly our kids has a blast but the rooms had a weird smell.
Stayed 2 nights in Aug 2025

8/10 Good

Vanessa

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Great family trip

We had a great time at the Stonehill location. The only slight concern was the shower drain was clogged and we had to call housekeeping to have someone come unclog it. They came to the room promptly and took care of the situation. The service was excellent.
Clogged tub drain.
Stayed 3 nights in Jul 2025

10/10 Excellent

Amyna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Jessica

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean and staff was great at about requests for restocking room items. Some staff not as friendly or accommodating as others. Some more details about towels and the water park online or at check in would be nice. No towels at out door but water park. Shuttle was great and drivers very nice. Water parks clean and comfortable. Great stay and we enjoyed the resort.
Stayed 4 nights in Aug 2025

6/10 Okay

Paul

Travelled with family
Disliked: Staff & service, room comfort

Wilderness

Rooms are small and bathrooms even smaller. No free coffee lol slides are nice but very busy. Be prepared for crowds and a lot of waiting
Stayed 3 nights in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Nice affordable place to stay. Stone Hill is actually across the st from the wilderness resort rooms but there's a shuttle that runs or you can drive over it but there's also a small outside water park for kids
Stayed 1 night in Aug 2025

6/10 Okay

Bridgett

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn't over crowded and very nice staff
Stayed 1 night in Aug 2025

10/10 Excellent

James

Stayed 3 nights in Aug 2025

10/10 Excellent

Luis

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Alicia, Asheville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had so much fun! It was well worth it with something to do for everyone!
Stayed 2 nights in Aug 2025

10/10 Excellent

Cashntigar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the water parks and things to do
Stayed 5 nights in Aug 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great.
Stayed 1 night in Aug 2025

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very polite, friendly and informative! Clean rooms with great beds which is needed after climbing the stairs to get in the many slides at the waterparks! Room service had great pizza deal after 4 pm and the shuttle took us to both waterparks and it ran continuously so no long waits! Also we were close to all the stores we wanted to shop at in our off time! Will be going back!
Stayed 2 nights in Aug 2025

6/10 Okay

Erin

Travelled with family and small children
Liked: Staff & service
We wanted to try something different, and it was okay. The rooms were clean but everything closed SUPER early. The Starbucks in the lobby is only open until 11am, check in isn’t until 4 and Soaky Mountain closes at 7pm which we didn’t know until we got there at 6pm. The indoor waterpark at the main hotel is nice and stays open late but is very very crowded. Food court is overpriced and advertised as 7 restaurants but that’s not really what it is, there’s maybe 15 items to choose from from all of them combined.
Stayed 1 night in Aug 2025

10/10 Excellent

Dante

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in May 2025

10/10 Excellent

cher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Dr. Sharhonda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is definitely a family friendly establishment that included a stay and passes to wonderful water parks all around the building. My family and I felt safe enough to let the kids run around and have fun. We definitely plan on coming back!
Stayed 1 night in Aug 2025

10/10 Excellent

Delena

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Briana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a problem with check in the lady wrote the wrong room number down and I had to walk back down twice and the 3rd time my husband spoke with someone else and we got it fixed. It was very clean and super convenient to get around we didn't even have to leave. My family wasn't a fan of the food there and it cost us 200$ for 4 adults and 3 kids meals. Other than that we really enjoyed our time.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeremy

Travelled with family and small children
Liked: Amenities
Everything
Stayed 1 night in Aug 2025

6/10 Okay

Sherri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room booking was not correct, water park had very limited open time, and other guests did not respect quiet times. Staff was very friendly though, room was clean.
Stayed 3 nights in Aug 2025

8/10 Good

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very much. Grandsons really enjoyed the water park.
Stayed 2 nights in Aug 2025