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Comfort Suites At WestGate Mall

2.5 star property

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Free daily full breakfast
Lobby
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
Fitness facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
458 West Blackstock Road, Spartanburg, SC, 29301-1361
  • Place, WestGate Mall
    ‪3 min walk‬
  • Place, Regal Spartan
    ‪13 min walk‬
  • Place, Spartanburg Memorial Auditorium
    ‪9 min drive‬
  • Airport, Greenville, SC (GSP-Greenville-Spartanburg Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(13 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Accessible, Non Smoking

7.0 out of 10
Good
(9 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Pet Friendly)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking (Pet Friendly)

7.4 out of 10
Good
(16 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, Non Smoking

8.8 out of 10
Excellent
(26 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, Non Smoking

8.8 out of 10
Excellent
(85 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby
Best Western Spartanburg Northwest
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, 845 reviews
The price is €80
includes taxes & fees
8 Mar - 9 Mar
Best Western Spartanburg Northwest

About this property

Comfort Suites At WestGate Mall

A 24-hour fitness centre, a 24-hour business centre and a seasonal outdoor pool are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Comfort Suites At WestGate Mall offers 86 accommodations with a safe and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds. Premium cable televisions are provided. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Spartanburg hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the free breakfast at Comfort Suites At WestGate Mall. During your stay, you're just a quick walk from WestGate Mall. Features include free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from WestGate Mall and a 2-minute drive from Regal Spartan
  • Pets welcome for a fee (restrictions apply)
Comfort Suites At WestGate Mall offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. The business-friendly Comfort Suites At WestGate Mall also features laundry facilities, dry cleaning/laundry services, and a front desk safe. Free self parking is available. A complete renovation of Comfort Suites At WestGate Mall was completed in December 2022.

This Spartanburg hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (81 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (81 centimetre high)

More

  • 3 floors
  • Banquet hall
  • Renovated entire property - December 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 47-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per night
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay
  • 2 per cent destination fee will be charged.
  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Suites Hotel Spartanburg
Comfort Suites Spartanburg
Comfort Suites
Comfort Suites At WestGate Mall Hotel
Comfort Suites At WestGate Mall Spartanburg
Comfort Suites At WestGate Mall Hotel Spartanburg

Comfort Suites At WestGate Mall Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 522 out of 1003 reviews
Rating 8 - Good. 238 out of 1003 reviews
Rating 6 - Okay. 117 out of 1003 reviews
Rating 4 - Poor. 61 out of 1003 reviews
Rating 2 - Terrible. 65 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Tajir

Business traveller
Liked: Cleanliness, staff & service, amenities
Evening Staff was lifeless. There was no fresh water to drink.
Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

Stayed 1 night in Nov 2025

8/10 Good

Tonya

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was clean and quiet. The staff was friendly. Our vehicle was broken into along with several others in the parking lot. I feel the security is severely lacking.
Stayed 8 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Nov 2025

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness
Clean room and great AC.
Stayed 1 night in Nov 2025

8/10 Good

Kevin

Stayed 1 night in Nov 2025

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking, parking lot had good lighting felt safe Breakfast had great choices always hot, I always like their waffles Rooms clean and spacious, bed was comfortable
Stayed 3 nights in Nov 2025

8/10 Good

Deneen, islandia

Travelled with family
Liked: Staff & service, property conditions & facilities
Staff in kitchen can be more friendly
Stayed 3 nights in Oct 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
Thanks, excellent facility.
Stayed 1 night in Nov 2025

4/10 Poor

Jesse

Travelled with family
Disliked: Cleanliness
We found a pair of men’s underwear in the pullout couch. That’s highly disturbing and the cleaning staff needs to be thorough. This immediately put a bad spin on the whole stay.
Stayed 1 night in Nov 2025

2/10 Terrible

Lauren

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
This was by far the most disgusting hotel I have ever stepped in to. Our room was no vacuumed, crumbs, pills, and toenails on the floors. The bathroom sink was covered in pubic hairs and there was a cockroach in the sink. The couch had a huge brown splatter stain, the walls had brown something dripping down them. The bed had hairs in it. The desk chair was ripped and dirty. There were cockroaches crawling up the walls. We took multiple pictures. We left the night we checked in. The front desk clerk was not personable at all, but told us we would receive a full refund. I would never stay or recommend this hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good enough for me I’m very picky so there’s that.
Stayed 2 nights in Oct 2025

10/10 Excellent

Eitin

Stayed 4 nights in Nov 2025

4/10 Poor

Sabrina

Stayed 1 night in Oct 2025

8/10 Good

Greg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Bed was comfortable. Asked for late check out would not accommodate. Staff rolled her eyes when asked to see a room before we booked.
Stayed 1 night in Nov 2025

10/10 Excellent

michael

Stayed 5 nights in Oct 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, amenities
Great service
Stayed 1 night in Oct 2025

10/10 Excellent

Janet

Stayed 1 night in Nov 2025

2/10 Terrible

Richard

Business traveller
Disliked: Staff & service
When I went to check in I had an issue with the front desk worker. He was rude threatened to cancel my stay and completely embarrassed me in front of another person staying at the hotel. He was so rude and just tried to belittle me. I had a conversation with the manager the next day. She apologized and made sure I knew she would address the issue. When I checked out this morning he was working the front desk. Not sure what type of discipline was done if I stayed 2 nights and the 2 day he's back to working. Would not recommend this hotel to anyone.......
Stayed 2 nights in Nov 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities
The room was perfect, although with a husband who was snorting I decided you sleep in the fold out bed, I don’t recommend it, felt the springs. They need a foam topping. Other than that great location, clean.
Stayed 1 night in Oct 2025

10/10 Excellent

James

Stayed 2 nights in Oct 2025

10/10 Excellent

Mercy

Liked: Cleanliness, staff & service, amenities
Easy
Stayed 1 night in Oct 2025

4/10 Poor

Marlee

Stayed 1 night in Oct 2025

8/10 Good

Glory

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and friendly staff. Enjoyed my stay there very much.
Stayed 5 nights in Oct 2025

8/10 Good

Jude

good
Stayed 1 night in Oct 2025