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Welcome Suites Hazelwood

2.5 star property

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Photo gallery for Welcome Suites Hazelwood

Front of property
Individually furnished, blackout curtains, free WiFi, bed sheets
Lobby
Individually furnished, blackout curtains, free WiFi, bed sheets
Lobby

Reviews

5.4 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • Parking included
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
155 Chapel Ridge Dr, Hazelwood, MO, 63042
  • Hollywood Casino Amphitheatre
    ‪11 min drive‬
  • Ameristar Casino St. Charles
    ‪13 min drive‬
  • Westport Plaza
    ‪14 min drive‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed, Accessible

Individually furnished, blackout curtains, free WiFi, bed sheets

Deluxe Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Individually furnished, blackout curtains, free WiFi, bed sheets

Deluxe Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room, 1 Queen Bed, Non Smoking

Individually furnished, blackout curtains, free WiFi, bed sheets

Basic Room, 1 Queen Bed, Non Smoking

  • 56 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Welcome Suites Hazelwood

Hotel in Hazelwood with free parking
Along with laundry facilities, this smoke-free hotel has free self-parking and free Wi-Fi in public areas. Other amenities include a vending machine. Housekeeping is available on request.
Welcome Suites Hazelwood offers 70 air-conditioned accommodations, with blackout curtains. This individually furnished accommodation has separate sitting areas and includes desk chairs. Kitchenettes offer fridges, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers.

This Hazelwood hotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on request.

During your stay at Welcome Suites Hazelwood, you'll be within walking distance of Bigfoot 4 x 4 Inc. Enjoy features like free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities and a vending machine
  • 10 minutes by car from Hollywood Casino Amphitheatre and 12 minutes from Westport Plaza
  • Dogs welcome for a fee
Welcome Suites Hazelwood offers its guests a vending machine and laundry facilities. Public spaces have free WiFi. Free self parking is available.

This Hazelwood hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium channels

Food and drink

  • Hob
  • Kitchenette
  • Microwave
  • Oven
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk chair
  • Individual furnishings
  • Separate sitting area

Policies

Check-in

Check-in start time: 6:00 PM; check-in end time: 1:30 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 5 per pet (varies based on length of stay), plus a deposit of USD 49 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 35 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.0 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 49 per stay
  • Pet fee: USD 5 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hazelwood Extended Stay Hotel
Hotel Hazelwood Extended Stay Hazelwood
Hazelwood Hazelwood Extended Stay Hotel
Hotel Hazelwood Extended Stay
Hazelwood Extended Stay Hazelwood
Extended Stay Hotel
Extended Stay
Host Inn Suites
Welcome Suites Hazelwood Hotel
Welcome Suites Hazelwood Hazelwood
Welcome Suites Hazelwood Hotel Hazelwood

Welcome Suites Hazelwood Reviews

Reviews

5.4
Rating 10 - Excellent. 60 out of 229 reviews
Rating 8 - Good. 23 out of 229 reviews
Rating 6 - Okay. 22 out of 229 reviews
Rating 4 - Poor. 21 out of 229 reviews
Rating 2 - Terrible. 103 out of 229 reviews

5.0/10

Cleanliness

5.8/10

Staff & service

4.2/10

Amenities

4.8/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

4/10 Poor

Jamika

Stayed 7 nights in Mar 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Even worse than getting what you paid for!

This hotel is a sh*t show. The staff has you reaching out on their personal phones, they are rude, unfriendly and unhelpful. If you manage to find them, they were probably having a joint on the parking lot, or rolling out of bed to come down to talk to you in the middle of the work day. Don't count on getting checked in. I booked this location for cost on 3 different occasions, never got checked in on any, all on them, and they had the cajones to refuse to respond for my refund. This location is a SCAM at best! Don't waste your time, spend a lil more for something worthwhile or at least will end in a semi-comfortable night's sleep.
Stayed 14 nights in Mar 2025

2/10 Terrible

Sampson, St Louis

Disliked: Amenities
No electricity and I aborted the check-in
Stayed 12 nights in Mar 2025

8/10 Good

Stephen

Liked: Staff & service
Stayed 7 nights in Jan 2025

2/10 Terrible

Evan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place canceled my reservation without a refund. I would never use that hotel or expedia ever again
Stayed 7 nights in Feb 2025

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 7 nights in Jan 2025

2/10 Terrible

Michelle

Disliked: Amenities
No help
Stayed 7 nights in Jan 2025

2/10 Terrible

Shawn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

2/10 Terrible

Travon

Disliked: Staff & service
I booked a room for a week for one of my workers. When my worker arrived the staff told him that they didn’t have any rooms available. I wrote the staff in multiple occurrences to get my refund processed. Unfortunately they have failed to acknowledge my request. They even sent me an automated message asking about my stay. I have been trying to get ahold of someone since 1/12/25. I am still awaiting my refund.
Stayed 7 nights in Jan 2025

10/10 Excellent

Dontey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 24 nights in Dec 2024

10/10 Excellent

Brittany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The front desk worker is very professional and friendly.I like the room it’s very spacious.I recommend
Stayed 7 nights in Dec 2024

6/10 Okay

Adorian

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Michaela

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The staffing service was excellent, but the rooms needed to be clean .
Stayed 2 nights in Sep 2024

8/10 Good

John

Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Stayed 7 nights in Sep 2024

10/10 Excellent

Michael

Stayed 7 nights in Sep 2024

8/10 Good

Tung

Business traveller
Liked: Cleanliness, staff & service, room comfort

👍👍

I love the people working here. Lots of improvements with the room 👍
Stayed 4 nights in Sep 2024

4/10 Poor

Santana

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
They have roaches
Stayed 7 nights in Sep 2024

4/10 Poor

Santana

Disliked: Cleanliness, staff & service, property conditions & facilities
Lots of noise nobody never at front desk
Stayed 7 nights in Aug 2024

10/10 Excellent

DeOndre

Stayed 7 nights in Aug 2024

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 7 nights in Aug 2024

2/10 Terrible

Timothy

Stayed 7 nights in Aug 2024

2/10 Terrible

Courtney

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 7 nights in Jul 2024

4/10 Poor

Santana

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nobody is never in the front office. It’s an extra charge for fresh linen it’s infested with roaches
Stayed 7 nights in Aug 2024