4/10 Poor
Belinda
21 Apr 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
1.5 stars * tremendous room for improvement*
I stayed here for just over a week while in transition. It was affordable, and felt relatively safe due to the gated facility despite being in a rough part of town. Let me start by saying all the staff was friendly and welcoming. I would award them 3 stars for friendliness. Unfortunately they advertised a pool that would never open, despite the warmer temperatures. When I inquired they said they were awaiting inspection before reopening. There was zero outside seating leaving you confided to your room. Vending machines take your money but don’t dispense. No fridge or microwave accessible to guests. Was lucky to get just the basic amenities needed from housekeeping. All things I was willing to over look. However after the first few days housekeeping would stop checking in on me. I had to clean/sweep my own room and hunt them down for clean towels and trash bags despite asking for service. My final 2 days the toilet in my room backed up. I requested help both over the phone and in-person to no avail. I eventually asked for a plunger since no one would come to fix/clean. I was unsuccessful as Ive never had to plunged a toilet, I even googled “how to unclog a toilet” The lobby was inaccessible to all guest leaving no alternative options for restroom access. These are not the standards I have come to expect from this chain of motels despite their low-budget and star rating. Lots of room for improvement. Do better for Stockton.
Belinda
Stayed 2 nights in Apr 2025
