Holiday Inn Express Stoke On Trent by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Stoke On Trent by IHG

Exterior
Standard Room, 2 Single Beds (with Free Hot Breakfast) | 1 bedroom, desk, iron/ironing board, free WiFi
Point of interest
Reception
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Parking available
  • Bar
  • 24/7 front desk

Explore the area

Map
Stanley Matthews Way, Trentham Lakes, Stoke-on-Trent, England, ST4 4EG
  • Fenton Manor Sports Complex
    ‪2 min drive‬
  • Staffordshire University
    ‪3 min drive‬
  • Trentham Gardens
    ‪5 min drive‬
  • Manchester (MAN)
    ‪47 min drive‬

Room options

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

8.8 out of 10
Excellent
(35 reviews)
  • 10 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 2 Single Beds (with Free Hot Breakfast)

9.2 out of 10
Wonderful
(20 reviews)
  • 10 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Double Bed (with Free Hot Breakfast)

7.6 out of 10
Good
(10 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room (with Free Hot Breakfast)

10.0 out of 10
Exceptional
(3 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Single Bed

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

8.4 out of 10
Very good
(6 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Holiday Inn Express Stoke On Trent by IHG

Hotel with free breakfast, near Fenton Manor Sports Complex
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free self-service breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area and conference space.
Holiday Inn Express Stoke On Trent by IHG offers 123 air-conditioned accommodations with a hairdryer and an iron/ironing board. A pillow menu is available. 32-inch LED televisions come with digital channels. Bathrooms include a shower and complimentary toiletries.

This Stoke-on-Trent hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Stoke On Trent by IHG. During your stay, you're just a quick walk from bet365 Stadium. Free WiFi in public areas, a restaurant and a bar are available.
  • Free self-service breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Amenities include a front desk safe, a meeting room and conference space
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 4-minute drive from Fenton Manor Sports Complex and a few minutes from Kings Hall
  • Pets welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Event space at this hotel measures 463 square feet (43 square metres) and includes conference space. The business-friendly Holiday Inn Express Stoke On Trent by IHG also features a vending machine, coffee/tea in common area, and a front desk safe. For a fee, parking is available.

This 3-star Stoke-on-Trent hotel is smoke free.

Guests are served a free self-service breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Holiday Inn Express Stoke On Trent by IHG has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 6 per day)

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 463 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per stay
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 6 per day
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Holiday Inn Express Stoke On Trent by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 497 out of 1005 reviews
Rating 8 - Good. 324 out of 1005 reviews
Rating 6 - Okay. 104 out of 1005 reviews
Rating 4 - Poor. 45 out of 1005 reviews
Rating 2 - Terrible. 35 out of 1005 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Practical

This hotel is perfect for convenience and has all the facilities for my stay I have stayed here many times
Stayed 1 night in Apr 2025

6/10 Okay

Jenny

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Excellent service, lovely breakfast, zero shower water pressure.
Stayed 1 night in Apr 2025

4/10 Poor

Gabor

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property was OK overall but extremely noisy. We were travelling all day and the next as well so really wanted a good sleep. However there is zero sound proofing. People and children have been talking and running in front of our door until around midnight.
Stayed 1 night in Apr 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kevin, whitby

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to football stadium
Stayed 1 night in Apr 2025

4/10 Poor

michelle

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I booked a twin room more than a month prior to staying only to arrive and they tell me there are no twin rooms left but you can have a double and a sofa bed (usually very uncomfortable ) which when we got to the room wasn't even made up and there was no bed linen or duvet for it in the room. Due to it being very late at night and being exhausted I didn't have the energy to go back to reception to find some one and wait to have them make it up so I ended up sharing the double bed with my mother! Will not book again with holiday inn.
Stayed 1 night in Apr 2025

6/10 Okay

campbell

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Mrs Alexia

Disliked: Amenities, property conditions & facilities
Room 301, should have padding on wall next to lift, kept me awake most of night. Green fire exit light in room too bright, was like daylight. Pillows needed to have 2 types, all hard, ended up not using any pillows. Door not completely lockable, had to block with a towel. No signs outside saying keep noise down, and kids screaming until 0140 in corridor. Breakfast looked like it was cooked by a candle, undercooked has browns, very average food, bacon didnt taste of anything?
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff would stay there again no problem
Stayed 1 night in Apr 2025

8/10 Good

Paul

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff comfortable room
Stayed 1 night in Mar 2025

8/10 Good

Pamela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Work trip

Delivered what is expected from a Holiday Inn Express providing value for Money. Evening menu is limited.
Stayed 1 night in Mar 2025

6/10 Okay

Stephen

Travelled with family
Stayed 2 nights in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Ethan

Stayed 1 night in Mar 2025

8/10 Good

Stuart

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, Tidy, Comfortable, Safe

Stayed here for one night during our visit to Alton Towers (about 30 minutes away). Service was friendly and efficient. Rooms were clean and tidy. Bed comfy. Breakfast was decent (though not quite Premier Inn standard). We usually book Premier Inns and have shied away from the Holiday Inn brand but this trip may have changed our minds on that. PS. My son had forgotten his phone charging cable and the staff member was happy to go the extra mile to find one to loan him.
Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Staff very friendly and helpful. Our only complaint was the room was too cold & we had to have them bring a heater for us to use.
Stayed 2 nights in Mar 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

JERRY

Business traveller
Liked: Amenities, property conditions & facilities
Great stay
Stayed 1 night in Mar 2025

10/10 Excellent

Tsz Wah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Shannon

Stayed 1 night in Mar 2025

10/10 Excellent

Graeme

Stayed 1 night in Mar 2025

8/10 Good

Kevin

Stayed 1 night in Mar 2025

10/10 Excellent

Mr Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025