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Holiday Inn Express Stoke On Trent by IHG

Property class: 3

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Photo gallery for Holiday Inn Express Stoke On Trent by IHG

Exterior
Bar (on property)
Standard Room, 2 Single Beds (with Free Hot Breakfast) | Desk, blackout curtains, iron/ironing board, free WiFi
Reception
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Stanley Matthews Way, Trentham Lakes, Stoke-on-Trent, England, ST4 4EG
  • Place, bet365 Stadium
    ‪3 min walk‬
  • Place, Little Moreton Hall
    ‪4 min drive‬
  • Place, Fenton Manor Sports Complex
    ‪5 min drive‬
  • Airport, Manchester (MAN)
    ‪68 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Standard Room, 1 Double Bed (with Free Hot Breakfast) | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Double Bed (with Free Hot Breakfast)

8.2 out of 10
Very good
(16 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

Standard Room, 2 Single Beds (with Free Hot Breakfast) | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Single Beds (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(29 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room (with Free Hot Breakfast)

Standard Room (with Free Hot Breakfast) | Room amenity

Standard Room (with Free Hot Breakfast)

10.0 out of 10
Exceptional
(3 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast) | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

8.4 out of 10
Very good
(56 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast) | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

8.8 out of 10
Excellent
(13 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Similar properties

Restaurant
Hilton Garden Inn Stoke on Trent
Stoke-on-Trent
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 696 reviews
The price is €77
includes taxes & fees
10 May - 11 May
Hilton Garden Inn Stoke on Trent

About this property

Holiday Inn Express Stoke On Trent by IHG

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free self-service breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area and conference space.
Holiday Inn Express Stoke On Trent by IHG offers 123 air-conditioned accommodations with a hairdryer and an iron/ironing board. A pillow menu is available. 32-inch LED televisions come with digital channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Stoke On Trent by IHG. During your stay, you're just a quick walk from bet365 Stadium. Free WiFi in public areas, a restaurant and a bar are available.
  • Free self-service breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Amenities include a front desk safe, a meeting room and conference space
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 4-minute drive from Fenton Manor Sports Complex and a few minutes from Kings Hall
  • Pets welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Event space at this hotel measures 463 square feet (43 square metres) and includes conference space. The business-friendly Holiday Inn Express Stoke On Trent by IHG also features a vending machine, coffee/tea in common area, and a front desk safe. For a fee, parking is available.

This 3-star Stoke-on-Trent hotel is smoke free.

Guests are served a free self-service breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Holiday Inn Express Stoke On Trent by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 7 per day)
  • Limited on-site self parking

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 463 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per stay
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 7 per day
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Holiday Inn Express Stoke On Trent by IHG Hotel Stoke-on-Trent

Holiday Inn Express Stoke On Trent by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 508 out of 1001 reviews
Rating 8 - Good. 296 out of 1001 reviews
Rating 6 - Okay. 109 out of 1001 reviews
Rating 4 - Poor. 47 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Ellen

Travelled with family
Liked: Cleanliness, staff & service
Very friendly staff, clean room and all facilities working as they should.
Stayed 2 nights in Jan 2026

4/10 Poor

Patrick

Business traveller
Liked: Cleanliness, amenities
The car park management company fined me despite me paying for parking. I appealed but got no response. I contacted the hotel and asked for the manager to call me.. they did not. A member of staff said that they had cancelled the fine, and that they would email me… they did not. The fine… £60 is £100 if not paid in 14 days… in addition my leasing company fine me £75 as an admin fee to process the fine. This place is simply not worth the effort and hassle.
Stayed 2 nights in Dec 2025

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room, excellent friendly staff, great breakfast.
Stayed 2 nights in Jan 2026

8/10 Good

Kathryn

Liked: Cleanliness, staff & service
All staff were welcoming and very friendly and helpful the hotel room was lovely and clean and the breakfast was lovely
Stayed 2 nights in Dec 2025

8/10 Good

MICHAEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were friendly Bar/ Restaurant efficient Large car park (£6) Rooms were clean and comfortable. Buffet Breakfast from 6:30am was good.
Stayed 1 night in Jan 2026

10/10 Excellent

Kieran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly and helpful. The unlimited breakfast is a nice feature.
Stayed 4 nights in Dec 2025

10/10 Excellent

Ritchie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room,. Breakfast is so good,,
Stayed 1 night in Jan 2026

10/10 Excellent

Amir

Stayed 1 night in Dec 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Dec 2025

6/10 Okay

Lucy

Liked: Staff & service
Disliked: Cleanliness
Friendly service, good size room, had all the basic essentials. Breakfast seemed stale and not the greatest but cannot complain for value for money
Stayed 1 night in Dec 2025

2/10 Terrible

Samuel

Travelled with family
Disliked: Staff & service, amenities
Parking was shocking. Air con didnt work, Room was freezing.. breakfast was disappointing
Stayed 1 night in Dec 2025

10/10 Excellent

Derrick

Stayed 1 night in Dec 2025

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities
For £60 a night the room was great with a large, clean bathroom and a double bed and sofa bed. The breakfast was included and had plenty of options (no fried eggs of that is a deal-breaker for anyone, just scrambled). There was even a gluten free section. Despite the hotel being extremely busy the staff were very polite
Stayed 2 nights in Dec 2025

10/10 Excellent

lesley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

KATHERINE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant reasonable size room. Parking available for £6. Friendly staff. Only disappointed with shower water pressure and grubby room carpet. However a good value for money stay.
Stayed 1 night in Dec 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
Reception staff , food staff & room very clean & nice
Stayed 3 nights in Dec 2025

10/10 Excellent

BRIAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buffet breakfast was hot and fresh
Stayed 1 night in Dec 2025

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, pleasant staff, decdng breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Connor

Stayed 1 night in Dec 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities
Room and bathroom very clean and very considerate staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities
Very kind and considerate staff in view of our situation. Clean hotel .
Stayed 2 nights in Dec 2025

8/10 Good

Angela

Stayed 1 night in Nov 2025

8/10 Good

Firasat, Mississauga

Cleaned rooms and
Stayed 1 night in Dec 2025

8/10 Good

Joyce

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff very pleasant good breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Katie

The staff were extremely helpful.
Stayed 1 night in Dec 2025

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