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Grand Inna Tunjungan Hotel Surabaya

4.0 star property

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Photo gallery for Grand Inna Tunjungan Hotel Surabaya

Outdoor pool
Superior Twin Room | Premium bedding, minibar, in-room safe, desk
Reception
Exterior
Meeting facility

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Jl. Gubernur Suryo 1-3, Surabaya, East Java, 60271
  • Place, Tunjungan Plaza
    ‪1 min walk‬
  • Place, Surabaya Plaza Shopping Mall
    ‪11 min walk‬
  • Place, Grand City Surabaya
    ‪17 min walk‬
  • Airport, Surabaya (SUB-Juanda)
    ‪28 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, minibar, in-room safe, desk

Superior Twin Room

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite Room

Suite Room | Premium bedding, minibar, in-room safe, desk

Suite Room

  • City view
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Premium bedding, minibar, in-room safe, desk

Superior Twin Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, desk

Superior Double Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Grand Inna Tunjungan Hotel Surabaya

A full-service spa, an outdoor pool and a restaurant are available at this hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a coffee shop/cafe are on-site.
Grand Inna Tunjungan Hotel Surabaya offers 120 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include slippers, bidets, complimentary toiletries and toothbrushes and toothpaste.

LCD televisions come with cable channels. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
During your stay at Grand Inna Tunjungan Hotel Surabaya, you're just a quick walk from Tunjungan Plaza. Features include free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free Wi-Fi in some public areas
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to massages, reflexology or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Just a 4-minute walk from Tunjungan Plaza and 13 minutes by car from Pakuwon Mall
  • Airport drop-off shuttle service available for a fee
Grand Inna Tunjungan Hotel Surabaya offers its guests a full-service spa, an outdoor pool, and a hot tub. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 5 meeting rooms available. A fitness centre, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Grand Inna Tunjungan Hotel Surabaya. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Surabaya hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Palapa Coffee Shop – On-site coffee shop.
Coffee Terrace Simpang – On-site bar. Open daily.
Pojok Simpang – On-site café. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
  • Parking on site (surcharge)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 145,000 for adults and IDR 72,500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Coffee Terrace Simpang
  • Palapa Coffee Shop
  • Pojok Simpang

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • Barbecue grill

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1980
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 17

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 13 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 425000 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 145000 for adults and from IDR 72500 for children
  • Airport shuttle fee: IDR 200000 per vehicle (maximum occupancy 6)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 425000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a security system
Grand Inna Tunjungan Hotel Surabaya offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 13 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Inna Simpang
Inna Simpang Hotel
Inna Simpang Hotel Surabaya
Inna Simpang Surabaya
Grand Inna Tunjungan Hotel Surabaya
Grand Inna Tunjungan Hotel
Grand Inna Tunjungan Surabaya
Grand Inna Tunjungan Hotel
Grand Inna Tunjungan Surabaya
Grand Inna Tunjungan Hotel Surabaya

Grand Inna Tunjungan Hotel Surabaya Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1 out of 21 reviews
Rating 8 - Good. 14 out of 21 reviews
Rating 6 - Okay. 4 out of 21 reviews
Rating 4 - Poor. 2 out of 21 reviews
Rating 2 - Terrible. 0 out of 21 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Joshua

Liked: Staff & service
Disliked: Property conditions & facilities
Was fine for the price, but the room had a mold smell, and the carpet was covered in stains. Was clean though and the bed was clean and super comfortable. Staff were very nice. Area around is okay, mall is nice, but not much around besides that.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルに着いたのは　０時３０分ごろでした。対応はしっかりしていました
Stayed 1 night in Jul 2019
Verified

8/10 Good

GUY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bien pour un hôtel urbain

hôtel bien situé pour le shopping ( jumbangan ) .le hall et le restaurant sont très jolis . la chambre étaient grande .( décoration pas très récente ). la wifi dans cette chambre une catastrophe
Stayed 5 nights in May 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
room clean and new. near to the biggest shopping center in Surabaya.
Stayed 1 night in Jun 2017
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel antigo com bonito Hall de recepção

Tranquila.
Verified

8/10 Good

Rangga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Lokasi Strategis Pusat Kota Surabaya

Kesan saya menginap di hotel ini sangat berkesan. Lokasinya dipusat kota surabaya dan dekat dengan Tunjungan Plaza. Stafnya ramah dan sangat membantu keperluan saya selama di hotel. Keren deh servicenya. kamarnya luas dan nyaman. Recommended banget kalau surabaya nginep di Inna Simpang.
Verified

8/10 Good

Didi

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel dengan lokasi strategis di dekat Tunjungan Plaza
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schoon, centrale ligging

Schoon hotel, centrale ligging, restaurant en bar aanwezig.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

...

Menyenangkan
Verified

10/10 Excellent

Heryawan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mantap

Lokasi strategis '... ....... .......
Verified

4/10 Poor

Travelbug

Liked: Cleanliness, room comfort

Very ordinary hotel but clean and inexpensive

The dining facilities are very poor with any western style food served cold (even things that are supposed to be hot!) Breakfast buffet extremely limited and on one occasion the "mixed fruit" was only watermelon. Staff are pleasant but not at all knowledgeable about tours or anything else one might enquire about. They speak very little English.
Verified

8/10 Good

Yunarto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Its excellent hotel n i prefer to stay.

i feel really comfort with the neighbourhood, cause the hotel is located near the biggest plaza in the city. It's also nice to stay in the room, like my own room in my house.
Verified

8/10 Good

Widodo

Liked: Staff & service, property conditions & facilities, room comfort

honey moon 2

Benar-benar mengesankan...
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很棒的飯店

離市中心很近 出差生活機能很方便 價格比OK
Verified

6/10 Okay

Jerome

Disliked: Cleanliness, staff & service, property conditions & facilities

Une nuit, c'est bien.

Hotel de passage, correct mais sans plus, bine pour une nuit de transit à Surabaya. Accueil impersonnel, chambre datée et salle de bain humide. le petit déjeuner buffet est correct mais sans grande valeur ajoutée. Proche de la gare (avons fait le chemin à pied) mais la ville est un amas d'artères géantes... Attention, peu de choses autour pour dîner : soit des warongs peu engageants, soit un food court dans le mall en face - fermé à 21h00 quand nous sommes arrivés.
Verified

8/10 Good

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

6/10 Okay

MAKOTO

Disliked: Cleanliness

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