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Microtel Inn & Suites by Wyndham Gassaway/Sutton

2.0 star property

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Exterior
Free daily continental breakfast
Lobby
Room, 1 Queen Bed, Accessible, Non Smoking | Desk, iron/ironing board, free rollaway beds, free WiFi
Property amenity

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
115 Reston Place, Gassaway, WV, 26624
  • Flatwoods Outlet Mall
    ‪6 min drive‬
  • Sutton Dam
    ‪7 min drive‬
  • Sutton Lake Marina
    ‪15 min drive‬

Room options

Suite, 1 Queen Bed, Non Smoking

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free rollaway beds, free WiFi

Room, 1 Queen Bed, Non Smoking

8.2 out of 10
Very good
(31 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Desk, iron/ironing board, free rollaway beds, free WiFi

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free rollaway beds, free WiFi

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(27 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Microwave

Desk, iron/ironing board, free rollaway beds, free WiFi

Suite, 1 King Bed, Microwave

  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible

Desk, iron/ironing board, free rollaway beds, free WiFi

Room, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Queen Beds

View all photos for Suite, Accessible

Desk, iron/ironing board, free rollaway beds, free WiFi

Suite, Accessible

  • Sleeps 3
  • 1 Queen Bed

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Lobby

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About this property

Microtel Inn & Suites by Wyndham Gassaway/Sutton

Hotel in Gassaway with free breakfast and 24-hour business centre
Along with a 24-hour business centre, this smoke-free hotel has coffee/tea in a common area and a business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a meeting room, a 24-hour front desk and camper van/bus/lorry parking are on-site. Change of towels is available on request
Microtel Inn & Suites by Wyndham Gassaway/Sutton offers 74 accommodations with coffee/tea makers and a hairdryer. Televisions come with cable channels. Bathrooms include a separate bath and shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Microtel Inn & Suites by Wyndham Gassaway/Sutton. During your stay, you'll be within walking distance of Braxton County Memorial Hospital. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • Just a 2-minute drive from Braxton County Memorial Hospital and a few minutes from Elk River
  • Dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. The business-friendly Microtel Inn & Suites by Wyndham Gassaway/Sutton also features a vending machine, coffee/tea in common area, and a front desk safe. Self parking is free.

This Gassaway hotel is smoke free.

Guests are served a free continental breakfast daily from 5:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily 5:00 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • Lift

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 21.20 per pet, per night, plus a deposit of USD 250.00 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 21.20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Masks are required at the property for guests who have not received COVID-19 vaccination
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Microtel Inn Wyndham Gassaway Sutton
Microtel Inn Wyndham Sutton
Microtel Inn Wyndham Sutton Hotel
Microtel Inn Wyndham Sutton Hotel Gassaway
Gassaway Microtel
Microtel Gassaway
Microtel Inn & Suites Sutton/Gassaway Hotel Gassaway
Microtel Inn And Suites Sutton/Gassaway
Microtel Inn Wyndham Gassaway/Sutton Hotel Gassaway
Microtel Inn Wyndham Gassaway/Sutton Hotel
Microtel Inn Wyndham Gassaway/Sutton Gassaway
Microtel Inn Wyndham Gassaway/Sutton
Gassaway Microtel
Microtel Inn And Suites Sutton/Gassaway
Microtel Gassaway
Microtel Inn Suites by Wyndham Gassaway/Sutton
Microtel Inn & Suites by Wyndham Gassaway/Sutton Hotel
Microtel Inn & Suites by Wyndham Gassaway/Sutton Gassaway
Microtel Inn & Suites by Wyndham Gassaway/Sutton Hotel Gassaway

Microtel Inn & Suites by Wyndham Gassaway/Sutton Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 290 out of 860 reviews
Rating 8 - Good. 300 out of 860 reviews
Rating 6 - Okay. 133 out of 860 reviews
Rating 4 - Poor. 81 out of 860 reviews
Rating 2 - Terrible. 56 out of 860 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Dawn

Stayed 1 night in May 2025

4/10 Poor

Desmond

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Gentleman that checked us in was polite and courteous so no problems with the service. The biggest issue was the room itself. First, the room was very warm and did not cool down at all. Secondly, I took a very long time for the hot water to heat up to take a shower. The biggest complaint was the bed… It felt like a very old mattress. You could see it bowing in the middle and had absolutely no support whatsoever, which made it very difficult for two people to sleep on. The room is also incredibly small. Comparable rooms with other hotels had more space and cost less.
Stayed 1 night in May 2025

6/10 Okay

Priscila

Stayed 2 nights in May 2025

10/10 Excellent

Kaye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kaye from Kentucky

IT WAS CLEAN AND CONVENIENT TO THE HIGHWAY EXIT and was moderate in cost.
Stayed 1 night in May 2025

8/10 Good

Daryl

Stayed 1 night in May 2025

8/10 Good

PATRICK, Lexington

Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Marylou

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Only option available for the area.Was clean and staff vert accommodating
Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Skip it

The hotel was in terrible shape. Dirty sheets, floor and lumpy mattress. The bed sham was torn. It was so bad that we decided to drive the rest of the way home and not stay 1 night in the hotel. There was also loud music in the parking lot from sometime staying at the hotel and someone giving another person a haircut in the parking lot. I would skip this hotel.
Stayed 1 night in May 2025

4/10 Poor

Dalton

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Needs updating

The bath tub leaked all night long. Rooms were very warm and they didn’t want you to change the air units more than a couple degrees at a time to make sure the unit didn’t freeze so it took a while to get the room cool enough to sleep. The unit was very loud. Hard to sleep at night with so many different noises
Stayed 1 night in May 2025

8/10 Good

Tracy M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Nice place to stay off the interstate while traveling. Easy to get to, safe & quiet. Gas station nearby & lots of parking.
Stayed 1 night in Apr 2025

6/10 Okay

Penny

Liked: Staff & service
Disliked: Property conditions & facilities
Physical buildi g nweds rennovatios
Stayed 1 night in Apr 2025

2/10 Terrible

jason

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely stay again
Stayed 1 night in Apr 2025

6/10 Okay

Markus

Travelled with family
Disliked: Room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Everything was awesome! Breakfast was great. Very nice staff. Clean. Just had ceiling leaks in lobby. I’d definitely go back!!!
Stayed 1 night in Apr 2025

8/10 Good

Amber

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Oldie.. but clean

Okay hotel to stop for the night. Very old & outdated, but was clean.
Stayed 1 night in Apr 2025

2/10 Terrible

ROBERT

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ceiling falling down in lobby. Not pet friendly even though it says it is. Charges you 250.00 for your pet. Only specific rooms are Available for pets. If you book the wrong room they will not let you stay. Staff was very rude and unhelpful. I took a refund and went to the next town to stay.
Stayed 1 night in Mar 2025

6/10 Okay

Heather

Convenient for a brief stop on our journey. Breakfast was basic, but met our needs. Budget hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Scott W

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Purie

Liked: Cleanliness, staff & service
This location was convenient for an overnight stay.
Stayed 1 night in Feb 2025

4/10 Poor

Lorraine

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Jason

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
I had a great stay overall—staff were friendly, the room was clean, and the service was excellent. However, the décor and facilities feel outdated and could benefit from a modern facelift. The atmosphere reminded me of a nursing home, which might not appeal to all guests. Updating the interiors could really elevate the guest experience and match the level of service provided. Thanks for the hospitality!
Stayed 1 night in Jan 2025

8/10 Good

jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet stay

I was disappointed that the sidewalks and parking lot were not cleared after a snowstorm. Very quiet. Very few guests.
Stayed 2 nights in Jan 2025

8/10 Good

Glorie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, great place to stop on a road trip
Stayed 1 night in Jan 2025

6/10 Okay

Elaine

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Room was just ok. Lighting was terrible and no easy access to change phones. Bed was old and uneven, pillows were tiny and lumpy. Not worth the $100 to stay there.
Stayed 1 night in Dec 2024