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ibis budget Casula Liverpool

2.5 star property

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Photo gallery for ibis budget Casula Liverpool

Daily continental breakfast for a fee
Exterior
Desk, laptop workspace, free WiFi, bed sheets
Food and drink
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Laundry room

Explore the area

View in a map
437 Hume Highway, Corner of Grove Street, Casula, NSW, 2170
  • Place, Casula Mall
    ‪2 min drive‬
  • Place, University of Wollongong, South Western Sydney Campus
    ‪3 min drive‬
  • Place, Westfield Liverpool
    ‪4 min drive‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, free WiFi, bed sheets

Standard Room, 1 King Bed

7.6 out of 10
Good
(31 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds

Desk, laptop workspace, free WiFi, bed sheets

Standard Room, Multiple Beds

8.0 out of 10
Very good
(46 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

Desk, laptop workspace, free WiFi, bed sheets

Standard Room, 1 Queen Bed

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

ibis budget Casula Liverpool

Self parking, coffee/tea in a common area and a microwave in a common area are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include laundry facilities, express check-out and a TV in a common area. Housekeeping is not available.
Ibis budget Casula Liverpool offers 74 air-conditioned accommodations with coffee/tea makers and free toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower. This Sydney hotel provides complimentary wireless Internet access. Hairdryers, change of towels and change of bedsheets can be requested.

Our customers tell us that they can't get enough of the helpful staff at ibis budget Casula Liverpool. During your stay, you'll be within walking distance of Leacock Regional Park. Features include free WiFi in public areas, plus breakfast (surcharge) and laundry facilities.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include laundry facilities, a vending machine and coffee/tea in a common area
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Leacock Regional Park and a few minutes from Casula Mall
As a guest of ibis budget Casula Liverpool, you'll find a vending machine, coffee/tea in common area, and laundry facilities. Public spaces have free WiFi. Ibis budget Casula Liverpool also features express check-out, a television in common area, and a microwave in a common area. Parking is available for a fee.

This Sydney hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (AUD 10 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: AUD 13 per person
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • No housekeeping service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: noon; check-in end time: 9:00 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Contactless check-out

Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments

The front desk is open daily from 7:00 AM - 10:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately AUD 13 per person
  • Uncovered self-parking fee: AUD 10 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at ibis budget Casula Liverpool.

Property is also known as

ibis budget Casula Liverpool Hotel

ibis budget Liverpool Hotel

ibis budget Casula Liverpool

ibis budget Liverpool

ibis budget Casula Liverpool Hotel

ibis budget Casula Liverpool Casula

ibis budget Casula Liverpool Hotel Casula

ibis budget Casula Liverpool Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 290 out of 1003 reviews
Rating 8 - Good. 319 out of 1003 reviews
Rating 6 - Okay. 202 out of 1003 reviews
Rating 4 - Poor. 115 out of 1003 reviews
Rating 2 - Terrible. 77 out of 1003 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Excellent value for money if I wasn't allocated "the highway room" .. verrry noisy. Good thing I was wasted after the Ed Sheeran concert and afterparty and crashed hard. Otherwise I would have hated it.. big time. The staff were lovely though and it was great value for money to be that close to Accor and easy commute. I recommend the hotel but make sure you're away from the road or bring ear plugs.
Stayed 1 night in Feb 2026

2/10 Terrible

Charles

Stayed 1 night in Feb 2026

4/10 Poor

Zoie

Disliked: Cleanliness
Not cleaned and roaches
Stayed 2 nights in Feb 2026

10/10 Excellent

Robert

Stayed 1 night in Feb 2026

4/10 Poor

marie

Stayed 1 night in Feb 2026

2/10 Terrible

Dexter

Travelled with family
Very disappointing experience with Ibis Budget Casula Liverpool. While travelling, I had a genuine family emergency and tried repeatedly to call and email the hotel — no response at all. Despite not staying, I was charged the full amount. I even asked if they could at least apply a cancellation fee instead of keeping the entire payment, but they refused. Expedia was no help either, saying they are only the booking platform. The manager, Angel, was not helpful in resolving the issue. I’ve been a loyal Expedia customer for years, but this experience has left a very bad impression. Be cautious when booking here, especially if you expect responsive customer service during unexpected situations.
Stayed 1 night in Feb 2026

8/10 Good

Martin

Stayed 3 nights in Feb 2026

10/10 Excellent

Cecilia

Liked: Cleanliness, property conditions & facilities
Clean room and spotless
Stayed 1 night in Feb 2026

2/10 Terrible

Holly

Disliked: Cleanliness, amenities, property conditions & facilities
Service was terrible - staff did not answer a single phone call to land line or after hours mobile. Rooms were gross - hair in bedding, mouldy bathrooms, dust everywhere. Save your money and go elsewhere!
Stayed 2 nights in Feb 2026

2/10 Terrible

Francis

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Room smelt of cigarettes, dead bugs on the bedding, my colleagues room had holes in the wall. Place looked like the lower decks of the titanic while it flooded. It’s also in the middle of what looks to be a very sketchy area to an outsider. So yeah don’t stay here
Stayed 2 nights in Feb 2026

6/10 Okay

christopher

Disliked: Cleanliness, amenities
I have stayed here several times however, the room I had on this occasion was quite tired. The bed springs were poking through the mattress and the bed was not made properly as if the sheets were not replaced when the last person had left the room.
Stayed 2 nights in Feb 2026

2/10 Terrible

Bradley

Travelled with family and small children
Easy booking process, but that’s about the only good thing. They messaged immediately after booking “please contact us on blah number if you need after hours check-in”. Called every 20 mins from 7:30PM till 11:30PM, arrived. Unable to get in. No reception there. No one answering the emergency number. Pathetic and hopeless is what I’d describe my experience as. And after spending yet more hours wasting time managed to get access at 1:30AM, only to find no room number on the swipe card and the bunk bed mattress, what a piss poor excuse for a mattress. I’ve seen gym mats in better condition. I’ve stayed here a few times. I knew it was ordinary but this experience has finished the flimsy relationship I had with this motel.
The swipe card left in a locked lock box, with no code provided to access it, and no room number written on it 🤣
Nope, no room number
Stayed 1 night in Feb 2026

2/10 Terrible

Dung

Stayed 1 night in Jan 2026

10/10 Excellent

Ammar Irfan

Stayed 1 night in Jan 2026

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best sleep in a long time,reminded me not all humans are evil
Stayed 1 night in Jan 2026

2/10 Terrible

Megan

Stayed 1 night in Jan 2026

10/10 Excellent

Graham

Liked: Cleanliness, property conditions & facilities
Clean room & friendly staff. A great, simple room.
Stayed 1 night in Jan 2026

2/10 Terrible

Samantha

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE!!! I'm well-travelled and think reviews can come from unrealistic expectations, but I implore you to steer well clear! Dated/older decor is ok, but I expect amenities are available as described and cleanliness is a given. Comfy bed, fridge in room, breakfast basic but fine if you like pancakes, cereal, toast. End of positive review. Unhappy worker at reception. Room stuffy, air-con broken. Indifferent response at reception, had to push for room change. 2nd one faulty. Finally an apology for the stuff around by the 3rd faulty room. 4th room worked. Unpleasant smell in room, but the struggle getting air-con meant I put up with it (30c days forecast). Air-con worked well, albeit noisily, but was good as walls are paper thin and I had noisy neighbours one side, so it allowed me to dull their noise. Threadbare dirty carpet; my colleague's room had sticky carpet. I didn't walk on mine without footwear. Bathroom had cockroaches crawling. My colleague joked I should take the bug spray from my car to the room to feel more comfortable. I needed to use constantly! Most run down hotel bathroom I've ever seen. Sewer smell when shower starts. Barely half a toilet roll in room, no servicing. My colleague noticed water coming out the back of his toilet. It was lifted off the ground & pipes did not align, so sewage water was coming out into the bathroom. Absolutely disgusting. This property needs bathroom renovations, air-con updating and new carpet. Accor should be ashamed.
Threadbare, dirty carpet, no idea when last vacuumed, was filthy
Wipe-clean stool, doesn't look like it has ever been cleaned
Side of cockroach to go with your tea
Cockroaches in the shower
Stayed 2 nights in Jan 2026

4/10 Poor

Joe

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
rooms not clean
Stayed 4 nights in Dec 2025

8/10 Good

Peter

Stayed 1 night in Sep 2025

6/10 Okay

Peter

Liked: Cleanliness, amenities, property conditions & facilities
decent rooms
Stayed 1 night in Oct 2025

10/10 Excellent

Godfred, East Cannington

Stayed 3 nights in Dec 2025

4/10 Poor

Bijesh

Stayed 1 night in Nov 2025

8/10 Good

Kelvin

Stayed 10 nights in Dec 2025

10/10 Excellent

Manumaa

Liked: Staff & service, property conditions & facilities
Everything good
Stayed 1 night in Dec 2025

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