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PARKROYAL Parramatta

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Front of property – evening/night
Parkroyal Club King | Bar (on property)
Gym
Terrace/patio
Outdoor pool, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
30 Phillip Street, Parramatta, NSW, 2150
  • Place, Parramatta Park
    ‪3 min walk‬
  • Place, Westfield Parramatta Shopping Centre
    ‪7 min walk‬
  • Place, CommBank Stadium
    ‪10 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe King Corner

Premium bedding, in-room safe, desk, laptop workspace

Deluxe King Corner

  • Sleeps 3
  • Free Wi-Fi

View all photos for Superior Two Queen

Premium bedding, in-room safe, desk, laptop workspace

Superior Two Queen

  • Sleeps 4
  • Free Wi-Fi

View all photos for Premier Two Double

Lobby

Premier Two Double

  • Sleeps 4
  • Free Wi-Fi

View all photos for Superior King Room

Premium bedding, in-room safe, desk, laptop workspace

Superior King Room

8.8 out of 10
Excellent
(67 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, 2 Queen Beds

Superior Twin Room, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Queen Beds

8.6 out of 10
Excellent
(35 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe King (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe King (High Floor)

9.2 out of 10
Wonderful
(32 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe King Corner

Premium bedding, in-room safe, desk, laptop workspace

Deluxe King Corner

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Parkroyal Club King

Premium bedding, in-room safe, desk, laptop workspace

Parkroyal Club King

9.2 out of 10
Wonderful
(14 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Twin Room, 2 Double Beds

Premier Twin Room, 2 Double Beds | Premium bedding, in-room safe, desk, laptop workspace

Premier Twin Room, 2 Double Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premier King

Premium bedding, in-room safe, desk, laptop workspace

Premier King

8.4 out of 10
Very good
(7 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier King Corner Room

Premier King Corner Room | Premium bedding, in-room safe, desk, laptop workspace

Premier King Corner Room

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

PARKROYAL Parramatta

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business centre and self parking.
PARKROYAL Parramatta offers 286 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Premium cable televisions are provided. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at PARKROYAL Parramatta. During your stay, you're just a quick walk from Port Jackson Bay. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the clean guestrooms
  • Within a 15-minute walk of Parramatta Park and CommBank Stadium
PARKROYAL Parramatta offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. A terrace, a vending machine, and multilingual staff are also featured at the luxury PARKROYAL Parramatta. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Sydney hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Table 30 – This restaurant only serves breakfast.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (AUD 45 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 40 for adults and AUD 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Table 30

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 12 floors
  • 2 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • HDTV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 70.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 40 for adults and from AUD 20 for children
  • Covered self-parking fee: AUD 45 per night (in/out privileges)
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property's club lounge hours are 7-10 AM and 5:30-7:30 PM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Parkroyal Hotel Parramatta
Parkroyal Parramatta
Parramatta Parkroyal
Parkroyal Parramatta Hotel Parramatta
PARKROYAL Parramatta Hotel
PARKROYAL Parramatta Hotel
PARKROYAL Parramatta Parramatta
PARKROYAL Parramatta Hotel Parramatta

PARKROYAL Parramatta Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 568 out of 1001 reviews
Rating 8 - Good. 255 out of 1001 reviews
Rating 6 - Okay. 103 out of 1001 reviews
Rating 4 - Poor. 34 out of 1001 reviews
Rating 2 - Terrible. 41 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Michelle

Stayed 2 nights in Feb 2026

10/10 Excellent

Mercy

Yea
Stayed 1 night in Feb 2026

6/10 Okay

Brooke

Liked: Cleanliness
Unfortunately, my stay was impacted by extremely high noise levels. The room did not feel quiet or private at all. There were constant loud construction and machine noises, and the sound insulation seemed very poor. I could clearly hear heavy activity and noise from outside and surrounding areas, to the point where it genuinely felt like there was a family gathering or party happening inside my room. The noise started early in the morning and I was unable to sleep past 7am due to how loud it was. For a hotel stay, especially when you expect rest and comfort, this was really disappointing. I would strongly suggest reviewing the soundproofing and ensuring guests are informed if construction is taking place, as it significantly affected the experience.
Stayed 1 night in Feb 2026

10/10 Excellent

praveen

Stayed 1 night in Feb 2026

8/10 Good

Rosa

Liked: Cleanliness, staff & service, amenities
The room was clean and the bed was a dream.
Stayed 1 night in Feb 2026

8/10 Good

Sarah

Liked: Cleanliness, property conditions & facilities
Pretty standard
Stayed 1 night in Feb 2026

10/10 Excellent

Oliver

Stayed 2 nights in Feb 2026

10/10 Excellent

Qian

Liked: Cleanliness, amenities, property conditions & facilities
all nice love the location
Stayed 2 nights in Jan 2026

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic sized room that was clean, comfortable and conveniently located for us to get to/from Sydney Olympic Park to attend a concert.
Stayed 1 night in Feb 2026

8/10 Good

Lynda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean rooms, very spacious but hotel was very busy with Ed Sheeran concert and parking was a nightmare with all surrounding car parks full and elevators were extremely slow (especially being on the top floor with one of the elevators out of order)
Stayed 1 night in Feb 2026

6/10 Okay

Carly

Liked: Staff & service, amenities
A few issues considering the cost of $1000 for two nights: - live cockroach in room. - about 15cm of the toilet seat was sticky like it had the fluffy residue of an old sticker on it. That wasn’t pleasant. - the shower is very temperamental. It goes from warm to scorching hot then back to warm then to boiling your skin off. - pillows had no support and you just sank into them. ELEVATORS!!!! They are shocking. The wait time is ridiculous. 15-20minutes each time and this is at all hours of the day, not just busy check in/out times. On the positive: location is good, buffet breakfast was delicious, the lounge and service was excellent, room was quiet, bed was comfortable.
Stayed 2 nights in Feb 2026

6/10 Okay

Louella

Liked: Cleanliness, amenities
I’ve stayed at the Parkroyal Darling Harbour many times and expected a similar standard here, but the Parramatta location really missed the mark. The soundproofing is non-existent; we were placed in a room with a connecting door to another room we didn't request (not sure if all rooms have the option of being connected), and we could hear the neighbors’ normal-volume conversations so clearly it felt like we were in a library. It was incredibly uncomfortable because we felt like we couldn't even turn on the TV at night incase we would disturbed them. When I raised this, the management just offered to tell the neighbors to be quiet, but they weren't being loud; the building is just poorly insulated and you can hear everyone walking past the door or opening or closing there's. Logistically, it was a headache, there was no warning message to say the pre-paid parking could be full on the day of check-in although able to email you about promotions to upgrade your room for as little as $80.. The lifts were so cramped and slow it felt like a peak-hour train, yet you aren't allowed to use the stairs. Between the Olympic Park having major spectator events on with price hikes on all rooms and the lack of privacy, it definitely doesn't meet 4-star standards. It’s a shame, because the bed was comfortable, the rainfall shower was great, and the breakfast staff were lovely, but those perks don't make up for the lack of basic room quality.
Stayed 1 night in Feb 2026

10/10 Excellent

Michael, kiama

Liked: Cleanliness, property conditions & facilities
Everything was great
Stayed 1 night in Feb 2026

6/10 Okay

Mahendra

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 1 night in Feb 2026

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities
spotless
Stayed 1 night in Feb 2026

8/10 Good

Megan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Room Amenities
Stayed 1 night in Jan 2026

10/10 Excellent

Wu

Liked: Cleanliness, amenities, property conditions & facilities
Lovely!
Stayed 1 night in Feb 2026

10/10 Excellent

Kylie

Stayed 1 night in Feb 2026

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice room and enjoyed club lounge
Stayed 2 nights in Jan 2026

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautifully comfortable room.
Stayed 2 nights in Jan 2026

4/10 Poor

Scott

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
As a refrigeration mechanic I found it nigh on impossible to turn on the air conditioning. Also, NO instructions in the room on how exactly to turn air conditioning on. When, somehow by fluke, it was turned on, airflow was VERY low and the room was uncomfortably warm all night.
Stayed 1 night in Jan 2026

6/10 Okay

Chloe

Liked: Cleanliness, staff & service
I had a free upgrade which was amazing and given it was my birthday i arrived very late but was still able to check in. The staff were amazing but the mini bar doesnt exist. The only down about this hotel is the pool, it is small and murky and it wasnt even full when i stayed.. also very
Stayed 2 nights in Jan 2026

10/10 Excellent

Stefani

Stayed 1 night in Jan 2026

6/10 Okay

Robyn

Liked: Cleanliness
The room were clean and tidy, but the elevator was slow and reduced to 1 elevator only during peak times
Stayed 1 night in Oct 2025

6/10 Okay

Fahim-Al

Cleanliness should be improved. Also customer service could be better.
Stayed 2 nights in Jan 2026

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