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PARKROYAL Parramatta

4.5 star property

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Photo gallery for PARKROYAL Parramatta

Lobby
Parkroyal Club King | Bar (on property)
Front of property – evening/night
Terrace/patio
Outdoor pool, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
30 Phillip Street, Parramatta, NSW, 2150
  • Place, Parramatta Park
    ‪3 min walk‬
  • Place, Westfield Parramatta Shopping Centre
    ‪7 min walk‬
  • Place, CommBank Stadium
    ‪9 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪29 min drive‬

Room options

View all photos for Superior King Room

Premium bedding, in-room safe, desk, laptop workspace

Superior King Room

8.8 out of 10
Excellent
(64 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 2 Queen Beds

Superior Twin Room, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Queen Beds

8.6 out of 10
Excellent
(32 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe King (High Floor)

9.2 out of 10
Wonderful
(28 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Corner

Premium bedding, in-room safe, desk, laptop workspace

Deluxe King Corner

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Parkroyal Club King

Premium bedding, in-room safe, desk, laptop workspace

Parkroyal Club King

9.2 out of 10
Wonderful
(13 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Twin Room, 2 Double Beds

Premier Twin Room, 2 Double Beds | Premium bedding, in-room safe, desk, laptop workspace

Premier Twin Room, 2 Double Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier King

Premium bedding, in-room safe, desk, laptop workspace

Premier King

8.4 out of 10
Very good
(7 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Corner Room

Premier King Corner Room | Premium bedding, in-room safe, desk, laptop workspace

Premier King Corner Room

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Novotel Sydney Parramatta
  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
3.8 out of 5, Good, 1,000 reviews
The price is €113
includes taxes & fees
22 Mar - 23 Mar
Novotel Sydney Parramatta

About this property

PARKROYAL Parramatta

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business centre and self parking.
PARKROYAL Parramatta offers 286 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Premium cable televisions are provided. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at PARKROYAL Parramatta. During your stay, you're just a quick walk from Port Jackson Bay. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Parramatta Park and CommBank Stadium
PARKROYAL Parramatta offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. A terrace, a vending machine, and multilingual staff are also featured at the luxury PARKROYAL Parramatta. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Sydney hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:30 AM to 10:00 AM.
Table 30 – This restaurant only serves breakfast.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (AUD 45 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends; AUD 40 for adults and AUD 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Table 30

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 12 floors
  • 2 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • HDTV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 25 August 2025 to 28 February 2026 (completion date subject to change). The following areas are affected:
  • Lobby
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 70.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 40 for adults and from AUD 20 for children
  • Covered self-parking fee: AUD 45 per night (in/out privileges)
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property's club lounge hours are 7-10 AM and 5:30-7:30 PM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Parkroyal Hotel Parramatta
Parkroyal Parramatta
Parramatta Parkroyal
Parkroyal Parramatta Hotel Parramatta
PARKROYAL Parramatta Hotel
PARKROYAL Parramatta Hotel
PARKROYAL Parramatta Parramatta
PARKROYAL Parramatta Hotel Parramatta

PARKROYAL Parramatta Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 552 out of 1000 reviews
Rating 8 - Good. 265 out of 1000 reviews
Rating 6 - Okay. 106 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

vanessa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
To have the 3 lifts working would of been great. The Bistro staff need to clear the tables of used cups/glasses quicker,took over 2hrs to clean away from a previous guest. The staff should have information available what there is to do around Parramatta eg:phamlets of some kind would come in handy when you are from out of state.Staff in the breakfast dining room need to be aware if Lactose milk is asked for that is what should be provided.
Stayed 2 nights in Nov 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room perfect for what we needed
Stayed 1 night in Nov 2025

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities
I would say the standout for this hotel is it was clean comfortable quiet and stylish. I enjoyed a great overnight stay & Look forward to when I return.
Stayed 1 night in Nov 2025

6/10 Okay

Amy

Liked: Cleanliness, amenities
There was no warning before booking the hotel that it was under construction. Due to this the lifts were excruciatingly slow and tiny. Meaning too many people squeezed into one because they didn’t know how long it would be before another would stop. On a positive note the room was recently renovated and very generous in size.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, room comfort
Great breakfast selection and staff were excellent.
Stayed 1 night in Nov 2025

10/10 Excellent

Halima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a good room breakfast food good options
Stayed 1 night in Nov 2025

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
I loved staying here. All Staff were exceptionally friendly especially the gentleman at the desk when I checked in late at night he was polite friendly and reassuring. The room was comfortable new and spotlessly clean. I loved Paramatta and will come back hopefully! Thank you .
Stayed 3 nights in Nov 2025

8/10 Good

Keren

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent value for money. Great room
Stayed 1 night in Nov 2025

10/10 Excellent

Jane

Stayed 1 night in Nov 2025

8/10 Good

Christine

Stayed 2 nights in Nov 2025

8/10 Good

PHILLIP

Stayed 1 night in Oct 2025

2/10 Terrible

Alicia

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Second time we have stayed here for a concert and will be the last. Continuously woken up by other room doors closing. Lift took 15 minutes to get to floor 9, and when it did it was full. I was rudely and adamantly told at the breakfast desk by a female staff member of Asian appearance, short dark hair, that breakfast was not included when front reception staff confirmed it was upon arrival. She also had no interest in seeing my booking email also confirming it was included in my stay. Surrounded by construction noise and noisey business people, a peaceful breakfast was non existent. And to top it off, during breakfast that same female staff member dropped disposable coffee cups on the floor while restocking the coffee machines, looked around to see that “no other staff member had noticed”, picked the cups up that were scattered all over the floor and proceeded to stack them on top of the coffee machine to be used by guests. If this unhygienic practice is included in the cost of my $380 one night stay, I don’t think I’ll be back again. Disgusting and very disappointed.
Stayed 1 night in Nov 2025

10/10 Excellent

Tony

Liked: Cleanliness, amenities, property conditions & facilities
Rooms was amazing fully renovated
Stayed 1 night in Nov 2025

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes was a fantastic stay.. satisfied with almost everything!! The lifts seemed to let down a perfect rating.. waited quite long for a lift during my entire stay..
Stayed 1 night in Nov 2025

4/10 Poor

Adrian

Stayed 1 night in Nov 2025

8/10 Good

Man Yi

Travelled with family
Liked: Cleanliness
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities
Yes, clean and tidy.
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

8/10 Good

Fiona

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great facilties, great location, excellent staff. -1 star as we had paid for parking to however, the clearance for the parking garage is 1.9m which unfortunately would not accomodate our car (2m would have been fine for our hilux, no mods or lift kit). As a result we had to park next door at the meriton (however that is also another story).
Stayed 3 nights in Oct 2025

10/10 Excellent

Daniel

Stayed 1 night in Oct 2025

8/10 Good

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
Great in all aspects
Stayed 2 nights in Oct 2025

10/10 Excellent

Neville

Stayed 1 night in Oct 2025

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Cassie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff were friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central and nice place to stay.
Stayed 3 nights in Oct 2025

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