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Collegian Hotel & Suites, Trademark Collection by Wyndham

3.5 star property

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Photo gallery for Collegian Hotel & Suites, Trademark Collection by Wyndham

Lobby sitting area
Bar (on property)
Lobby
Meeting facility
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Free airport shuttle
  • Room service
  • Housekeeping

Explore the area

View in a map
1060 E Genesee St, Syracuse, NY, 13210
  • Place, Syracuse University
    ‪6 min walk‬
  • Place, SUNY Upstate Medical University
    ‪8 min walk‬
  • Place, JMA Wireless Dome
    ‪16 min walk‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪11 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, pillow-top beds, desk

Deluxe Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

1 bedroom, hypo-allergenic bedding, pillow-top beds, desk

Deluxe Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

9.0 out of 10
Wonderful
(9 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

1 bedroom, hypo-allergenic bedding, pillow-top beds, desk

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

7.4 out of 10
Good
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, pillow-top beds, desk

Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | 1 bedroom, hypo-allergenic bedding, pillow-top beds, desk

Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(46 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Collegian Hotel & Suites, Trademark Collection by Wyndham

Hotel with free airport shuttle, a quick walk to Syracuse University
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a microwave in a common area.
Collegian Hotel & Suites, Trademark Collection by Wyndham offers 73 accommodations with designer toiletries and a hairdryer. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Syracuse hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Collegian Hotel & Suites, Trademark Collection by Wyndham's great location gets high marks from our customers. During your stay, you're just a quick walk from Syracuse University. You'll find features such as free WiFi in public areas and a free round-trip airport shuttle, plus a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Services include a concierge, luggage storage and wedding services
  • Guests have great things to say about the restaurant and the location
  • Within a 10-minute walk of Syracuse University and Crouse Hospital
  • Free airport shuttle service
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. The business-friendly Collegian Hotel & Suites, Trademark Collection by Wyndham also features coffee/tea in common area, concierge services, and a fireplace in the lobby. A roundtrip airport shuttle is free (available on request). Parking is available for a fee.

This Syracuse hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:00 AM to 10:00 AM.
SALT Restaurant & Bar – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 7:00 AM to 10:30 PM at scheduled times and on request
  • Uncovered parking on site (USD 10 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 14 to 32 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • SALT Restaurant & Bar

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (81 centimetre high)
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 8:00 AM

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay (maximum USD 100 per stay), plus a deposit of USD 50 per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 14.00 to 32.00 per person
  • Uncovered self-parking fee: USD 10 per night (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay (maximum USD100 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Collegian Hotel & Suites, Trademark Collection by Wyndham offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Guests arriving after 1:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. At the property, quiet hours are enforced between 10:00 PM and 8:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Genesee Grande
Genesee Grande Hotel
Genesee Grande Hotel Syracuse
Genesee Grande Syracuse
Genesee Hotel
Hotel Genesee
Golden Tulip Syracuse
Scholar Hotel Syracuse
Genesee Grande Hotel Suites
Collegian Hotel & Suites, Trademark Collection by Wyndham Hotel

Collegian Hotel & Suites, Trademark Collection by Wyndham Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 443 out of 1008 reviews
Rating 8 - Good. 210 out of 1008 reviews
Rating 6 - Okay. 173 out of 1008 reviews
Rating 4 - Poor. 100 out of 1008 reviews
Rating 2 - Terrible. 82 out of 1008 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Stuart

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is undergoing a renovation so it will be interesting to see how it comes out. Some issues: shower head height is about 5’6” so not a problem for people below that height, A/C set to 60 struggled to maintain 76, hand held hair dry handle got so hot it had to be held with a towel (could see where it melted the cover to toilet seat), and there a couple more things, but this is enough. On a positive note, the staff were fantastic!
Stayed 2 nights in Jul 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Martha

Stayed 1 night in Jul 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Amy

Stayed 1 night in Jul 2025

10/10 Excellent

YESNEIDY, Fort Lauderdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was some construction. Front desk was so nice!! They gave us a food voucher! My only complaint is the floor in the room was sticky. I walk barefoot. And i would wash my feet in the tub constantly because the soles of my feet would get black with dirt.
Stayed 3 nights in Jul 2025

4/10 Poor

Leslie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I did not enjoy my stay here. I had an issue with the bathroom and the bed was not comfortable and room needs to renovated. AC did not work and room smelled like cigarettes when we arrived
Stayed 2 nights in Jul 2025

10/10 Excellent

Marti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

100 Stars, BEST SERVICE EVER!

Customer Service at its BEST! The staff at Collegiate care about their guest’s experience! The friendly staff answered all of my questions and were accommodating to all of my needs. Being from out of state, I was put at ease in getting around with their informative staff - Monica, Stephanie and shuttle staff Fred and Sara. I can’t wait to visit again soon! Oh! And it is close to SU, clean, with all the amenities too!
Stayed 1 night in Jul 2025

6/10 Okay

Jacquelynn, ALLENTOWN

Travelled with family
Disliked: Cleanliness
This hotel is in need of an update. The rugs are filthy. The mattresses old and hard. The front entrance was under construction and the side entrance does not work. The restaurant was nice and the food tasty but the waiter did not know how to open or pour a wine.
Stayed 1 night in Jun 2025

8/10 Good

Truman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Pam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sarina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is just one of the many assets. Very comfortable accommodation. Restaurant has amazing food. I highly recommend hotel. They are the premier and popular accommodation for that area. I would recommend The Collegian.
Stayed 1 night in Jul 2025

4/10 Poor

Donald

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room had hairs in the tub that weren’t ours . It was under construction. The bed was falling apart. The room smelled of old cigarettes. The best part was how pleasant the person was that checked us in . Besides that wouldn’t go back .
Stayed 1 night in Jul 2025

10/10 Excellent

marc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough about the staff. They were honestly some of the best I’ve come across. Thanks for making it a great stay.
Stayed 1 night in Jun 2025

8/10 Good

KENT JASON

Stayed 3 nights in Jun 2025

6/10 Okay

Gianluca

Stayed 2 nights in Jun 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean Helpful and Funny

From the moment we walked in the lobby which was later in the evening. We were assisted by a beautiful welcoming woman. She checked us in within seconds. Although the rooms were a bit smaller than we expected, clean and cozy. We had our party of seven which we had two rooms and no complaints. If I had only one thing to say negative was the iron boards covers needs to be changed. We left one of our daughters sneakers and called them and they had them assistant giving info on how to send them a label and they shipped them within three days after our check out. Amazing Supervisor who helped with that situation, warm and polite also extremely humorous. Awesome team there. Okay, I’ve said enough. Overall, I would stay again. Thanks to the staff and Team there.
Stayed 1 night in Jun 2025

10/10 Excellent

William, Largo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stephanie at the front desk is the consummate hospitality professional. Amazing personality, wonderful person and very knowledgeable about about the industry.
Stayed 4 nights in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is conveniently located to Krause hospital. The staff was very welcoming. The rooms were average. The bar service was a bit slow. All in all, I would say this was an above average hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Enjoyed the stay. Price was reasonable. Staff was delightful. The meal in the restaurant for dinner and breakfast was very good. Would like to see a refrig and microwave in the room especially for one who is a diabetic and needs insulin refrigerated.
Stayed 1 night in Jun 2025

4/10 Poor

John

Liked: Cleanliness, staff & service

Hotel Experience

The staff was very accommodating and helpful. However, the room had no refrigerator for food, the room was 78 degrees upon entry, and only dropped to 74 degrees after the air conditioning was running for almost 24 hours. Also the toilet sits so low in the room I was in, I have never sat so low before. Would not recommend this hotel, and likely will not book a room at this hotel again.
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need a lot of work, nothing closer to showing pictures
Stayed 2 nights in Jun 2025

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service
The bed was listed as a queen but was only a full. The AC didn't lower the temperature despite being on full-time overnight. The floor was moist. And the room had weird smell to it with some type of air freshener trying to cover it up.
Stayed 1 night in Jun 2025

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
It was a clean hotel and the staff was super friendly
Stayed 1 night in Jun 2025

6/10 Okay

Carrie

Stayed 2 nights in Jun 2025