Embassy Suites Syracuse

3.5 star property

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Photo gallery for Embassy Suites Syracuse

Free daily cooked-to-order breakfast
Pool
Lobby
Lobby
2 Doubles Suite, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Pet-friendly
  • Air conditioning

Explore the area

Map
6646 Old Collamer Road South, East Syracuse, NY, 13057
  • Destiny USA
    ‪8 min drive‬
  • Syracuse University
    ‪10 min drive‬
  • JMA Wireless Dome
    ‪11 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪10 min drive‬

Room options

Executive, One King Bed, Non-Smoking

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

2 Doubles Suite, Non Smoking

  • 41 sq m
  • Sleeps 5
  • 2 Double Beds

Suite, One King Bed, Accessible

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Embassy Suites Syracuse

Hotel in East Syracuse with free breakfast and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a business centre, conference space and dry cleaning are on-site. Housekeeping is available on request.
Embassy Suites Syracuse offers 214 accommodations with MP3 docking stations and a safe. LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This East Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

The free breakfast at Embassy Suites Syracuse gets high marks from our customers. During your stay, you'll be within walking distance of Brooklawn Golf Course. You'll find features such as free WiFi in public areas, free self-parking and a free manager's reception.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self-parking and extended parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Guests have great things to say about the helpful staff and the breakfast
  • 10 minutes by car from Syracuse University and 10 minutes from Destiny USA
  • Cats and dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 5612 square feet (521 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Embassy Suites Syracuse. Free self parking is available. A complete renovation of Embassy Suites Syracuse was completed in March 2020.

This 3.5-star East Syracuse hotel is smoke free.

Guests are served a free cooked-to-order breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception on selected days.
The Eterie – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • The Eterie

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 5,612 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1980
  • Renovated entire property - March 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children aged 12 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 12 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Syracuse
Embassy Suites Syracuse
Syracuse Embassy Suites
East Syracuse Embassy Suites
Embassy Suites East Syracuse
Embassy Suites Syracuse Hotel
Embassy Suites Syracuse Hotel
Embassy Suites Syracuse East Syracuse
Embassy Suites Syracuse Hotel East Syracuse

Embassy Suites Syracuse Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 544 out of 1002 reviews
Rating 8 - Good. 215 out of 1002 reviews
Rating 6 - Okay. 100 out of 1002 reviews
Rating 4 - Poor. 85 out of 1002 reviews
Rating 2 - Terrible. 58 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bridget

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was great!
Stayed 1 night in Feb 2025

10/10 Excellent

Ms Roshawnda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The slamming of the doors cause noise and mad it inconvenient
Stayed 2 nights in Feb 2025

2/10 Terrible

Jeffrey

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Luahzanai

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Stacy

Stayed 2 nights in Feb 2025

10/10 Excellent

Meagan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and property. Would recommend.
Stayed 1 night in Nov 2024

4/10 Poor

Megan

Disliked: Cleanliness, staff & service

Large rooms but not clean

Comforter on the bed had brown stains on it. Long black hairs on floor in bathroom and in sink right when I arrived. Rooms are large and updated but it definitely wasn’t clean. It was also really noisy as the rooms are all in a giant square with the doors facing the lounge and restaurant/bar area on the first floor- so it was echoing the loud drunk people in the lounge late into the night. Breakfast was good and enjoyed the omelette made in front of you. The staff was friendly. I don’t think I would stay again though because of the lack of cleanliness of the room.
Stayed 1 night in Feb 2025

10/10 Excellent

Leigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice, even though the weather was awful we had an amazing stay
Stayed 1 night in Feb 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, hotel was clean. Amazing breakfast. Would stay again. 4 star on outside property only because there was construction in the parking lot which ate up parking spaces and if your a lite sleeper one side of the hotel is right up against the freeway which I found to be loud and hard to tune out. (I’m a country girl so I wasn’t used to the noise) 4 starts on condition of facility - communal area was great and beautifully maintained, over all rooms were great size, clean and had all amenities. Minor issues - beside light was broken, bathroom door didn’t latch closed properly.
Stayed 1 night in Feb 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked last minute as we were passing through the area. We were very pleasantly surprised to see we had booked at such a superior hotel. The building, rooms and amenities are all great! Very clean! Breakfast was fantastic! We had an issue with our room at first and with an extra charge on our account. Both issues were handled promptly and staff were very friendly! Highly recommend this hotel!
Stayed 1 night in Feb 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay would stay again
Stayed 1 night in Feb 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ask to stay on the side of the hotel that does not face the thruway if you want quiet. The staff put us in a room near the elevator and on the thruway side despite low occupancy. Very odd.
Stayed 1 night in Feb 2025

10/10 Excellent

Debbie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Aaron

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Absolutely disusting room blankets were dirty and the outlets didn’t work plus it was 78 degrees in the room with no change no matter the temperature setting
Stayed 2 nights in Jan 2025

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe hotel 2nd time staying at this location . Will definitely recommend
Stayed 1 night in Jan 2025

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and quick access to the highway, property is always kept clean and organized.
Stayed 1 night in Jan 2025

10/10 Excellent

Vanessa, Athens

Stayed 1 night in Jan 2025

10/10 Excellent

JOHN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and peaceful
Stayed 2 nights in Jan 2025

10/10 Excellent

Brian

Stayed 1 night in Oct 2024

10/10 Excellent

Jezialis

Stayed 1 night in Jan 2025

10/10 Excellent

Kaziah

Stayed 1 night in Dec 2024

10/10 Excellent

beth

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024