See all properties

Castletown Hotel

3.0 star property

Choose dates to view prices

Photo gallery for Castletown Hotel

Exterior
Beach nearby, white sand
Family Double Room, 1 Double Bed with Sofa bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
Reception
Wheelchair-accessible van parking

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • Pet-friendly

Explore the area

Map
Main Street, Castletown, Thurso, Scotland, KW14 8TP
  • Dunnet Bay Beach
    ‪13 min walk‬
  • Scrabster Ferry Terminal
    ‪10 min drive‬
  • Dunnet Head Lighthouse
    ‪15 min drive‬
  • Kirkwall (KOI)
    ‪134 min drive‬

Room options

View all photos for Double Room

Double Room | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Double Room

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Double Room, 1 Double Bed with Sofa bed

Family Double Room, 1 Double Bed with Sofa bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Family Double Room, 1 Double Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Single Room

Classic Single Room | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Single Room

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Superior Double Room

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double or Twin Room (1 Adult)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Superior Double or Twin Room (1 Adult)

  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double Room Single Use (Single use)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Double Room Single Use (Single use)

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Single Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior

Manor House

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
4.3 out of 5, Excellent, (97)
The price is €126
for 1 room
includes taxes & fees
2 Aug - 3 Aug
Manor House

About this property

Castletown Hotel

Hotel with free parking, near Dunnet Bay Beach
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning and laundry facilities.
Castletown Hotel offers 28 accommodations with coffee/tea makers and a hairdryer. This individually decorated and furnished accommodation includes desks. Beds feature Egyptian cotton sheets, down duvets and premium bedding. This Thurso hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Castletown Hotel. During your stay, you're just a quick walk from The Green. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Just a 1-minute drive from Dunnet Bay Beach and 5 minutes from Dunnet Bay Distillery
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A library, a terrace, and an arcade/games room are also featured at the business-friendly Castletown Hotel. The hotel can provide wedding services and tour/ticket assistance. Limited free parking is available on a first-come, first-served basis. A complete renovation of Castletown Hotel was completed in June 2020.

This 3-star Thurso hotel is smoke free.

Main Restaurant – This family restaurant serves breakfast and dinner.
Bar Lounge – This bar specialises in local and international cuisine and only serves dinner. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Lounge
  • Main Restaurant

Things to do

  • Arcade/game room
  • Library

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Raised toilet seat
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Reception hall
  • Renovated entire property - June 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between 24 December and 27 December.
The property is closed: New Year's Eve and New Year's Day.

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 10.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
The front desk at this property is open daily from 7:30 AM - 11:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Castletown Hotel
Castletown Hotel Thurso
Castletown Thurso
Hotel Castletown
Castletown Hotel Hotel
Castletown Hotel Thurso
Castletown Hotel Hotel Thurso

Castletown Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 223 out of 425 reviews
Rating 8 - Good. 136 out of 425 reviews
Rating 6 - Okay. 46 out of 425 reviews
Rating 4 - Poor. 13 out of 425 reviews
Rating 2 - Terrible. 7 out of 425 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chi Man

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent breakfast and fresh food/fruits. Clean and helpful staff.
Stayed 1 night in Apr 2025

10/10 Excellent

E

Stayed 1 night in Apr 2025

8/10 Good

Steven

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Overnight stop for NC500, lovely staff, great food and drinks. Definitely recommended.
Stayed 1 night in Apr 2025

8/10 Good

GARY

Travelled with family
Liked: Cleanliness, staff & service

Castletown hotel

This hotel was amazing the staff couldnt do enough for the guests. Food was brilliant and huge portions. I wouldnt hesitate to return to this hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

SHAWN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Ian, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Daniel

Liked: Staff & service
Stayed 11 nights in Feb 2025

10/10 Excellent

Steven, Victoria

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very welcoming and helpful. Hotel decorated and furnished to a fine standard. Wonderful value. A real cosy stay for me.
Stayed 3 nights in Feb 2025

10/10 Excellent

Christin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Chrstona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Miss

Great
Stayed 1 night in Nov 2024

10/10 Excellent

Graham

Stayed 2 nights in Oct 2024

6/10 Okay

champak

Travelled with group
Liked: Staff & service
One of our rooms was smelly and very small.the shower tray got fluded. Asked for room to be changed told all rooms taken . Changed tge next day. There was no Disabled parking facility .Had to park on the street and walk to the hotel .one coach took the entire section of the car park not good at all . The restaurant food was excellent.
Stayed 2 nights in Sep 2024

8/10 Good

Ashton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean, staff were very friendly and helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jack

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great staff. Very welcoming
Stayed 1 night in Sep 2024

10/10 Excellent

STEVEN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice , clean room. Food was excellent.
Stayed 1 night in Sep 2024

8/10 Good

Sheila

Stayed 1 night in Sep 2024

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cannot fault this hotel. The location was convenient for the NC500, the room was clean and comfortable and everything was in good condition. The staff were welcoming and friendly. Both the food and the service in the restaurant were excellent. They were very dog friendly and the price for both the room and the food was surprisingly reasonable. Very impressed.
Stayed 2 nights in Sep 2024

10/10 Excellent

M

Stayed 3 nights in Sep 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Great Staff . Excellent food , very well presented and large portions
Stayed 1 night in Sep 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Northern Scotland

Just the right place to stay. Central to Thurso, John o Grotes and Wick. Meals great. Staff great. Breakfast a bonus.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Just back from 5 night stay in Castletown Hotel which was comfortable with friendly efficient staff. Meals were nutritious & delicious! Only complaint would be over the weekend when breakfast not up to their usual standard …no bowls, fresh fruit not replenished & no orange juice. A poor show as weekday breakfasts were excellent!
Stayed 5 nights in Jul 2024

8/10 Good

William

Stayed 1 night in Jul 2024