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Quartz Hotel & SPA

4.5 star property
VIP Access

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Photo gallery for Quartz Hotel & SPA

Front of property
Jacuzzi Pool Garden Single | Premium bedding, in-room safe, desk, laptop workspace
Breakfast, lunch, dinner served; local and international cuisine
Handicap | Premium bedding, in-room safe, desk, laptop workspace
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

View in a map
Paseo Centenario 4210, Zona Urbana Rio, Tijuana, BC, 22320
  • Place, Centro Cultural Tijuana
    ‪8 min walk‬
  • Place, Tijuana Customs - Garita El Chaparral
    ‪15 min walk‬
  • Place, Plaza Rio Commercial Center
    ‪15 min walk‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪6 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard King

Standard King | Premium bedding, in-room safe, desk, laptop workspace

Standard King

9.0 out of 10
Wonderful
(44 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double

Standard Double | Premium bedding, in-room safe, desk, laptop workspace

Standard Double

9.2 out of 10
Wonderful
(45 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Jacuzzi Pool Garden Single

49-inch flat-screen TV with satellite channels, TV

Jacuzzi Pool Garden Single

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Jacuzzi Pool Garden Double

Jacuzzi Pool Garden Double | Premium bedding, in-room safe, desk, laptop workspace

Jacuzzi Pool Garden Double

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Handicap

Handicap | Premium bedding, in-room safe, desk, laptop workspace

Handicap

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Master Suite

Master Suite | Premium bedding, in-room safe, desk, laptop workspace

Master Suite

  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 2 Queen Beds

View all photos for Queen Room with Accessible Bath

Queen Room with Accessible Bath | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

Queen Room with Accessible Bath

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Quartz Hotel & SPA

Luxury hotel connected to a shopping centre in Tijuana with free breakfast
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free full breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Quartz Hotel & SPA offers 155 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. 49-inch flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

This Tijuana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.
Our customers tell us they can't get enough of Quartz Hotel & SPA's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from New City Medical Tower. You'll find features such as free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at Boka, a family restaurant that serves local and international cuisine
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 12 minutes by foot from Centro Cultural Tijuana and a 2-minute drive from CREA Sports Field
As a guest of Quartz Hotel & SPA, you'll find an outdoor pool, Access to hot tub, a sauna, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A business centre and a meeting room are available. Event space at this hotel measures 6997 square feet (650 square metres) and includes a conference centre. Spa services, a terrace, and multilingual staff are also featured at the luxury Quartz Hotel & SPA. Parking is available for a fee.

This 4.5-star Tijuana hotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 11:30 AM.
Boka – This family restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (USD 6 per day)

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Boka

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (6,997 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (142 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Wet bar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Quartz Hotel & SPA

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200 per stay
  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 6 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Quartz & Spa Tijuana
Quartz Hotel & SPA Hotel
Quartz Hotel & SPA Tijuana
Quartz Hotel & SPA Hotel Tijuana
Quartz Hotel & SPA Hotel
Quartz Hotel & SPA Tijuana
Quartz Hotel & SPA Hotel Tijuana

Reviews

Quartz Hotel & SPA Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 970 out of 1297 reviews
Rating 8 - Good. 176 out of 1297 reviews
Rating 6 - Okay. 65 out of 1297 reviews
Rating 4 - Poor. 36 out of 1297 reviews
Rating 2 - Terrible. 50 out of 1297 reviews

Reviews

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing property central to everything

Excellent and informative staff. An excellent room with private jacuzzi. A must for a couples retreat.
Stayed 1 night in Aug 2025

10/10 Excellent

Jesse

Stayed 2 nights in Aug 2025

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and full of nature hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was included but had the quality of am expensive restaurant. The green juice was my favorite.
Stayed 2 nights in Aug 2025

10/10 Excellent

jesse, Santa Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Spa. Friendly service and nice rooms.
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay. We enjoyed the food court next door. We received a fabulous upgrade overlooking the hotel pool. The breakfast is outstanding with plenty of fresh coffee and delicious fresh croissants and cinnamon rolls from the in house bakery, all before the main breakfast arrives. The breakfast choices include world class chilaquiles or pancakes or all American breakfast; I chose the healthy egg whites with salad.
Stayed 1 night in Aug 2025

10/10 Excellent

vanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Tony, Any City

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location! Safe and friendly staff.
Stayed 4 nights in Aug 2025

10/10 Excellent

Marco

Stayed 1 night in Aug 2025

10/10 Excellent

Alma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Yu

Stayed 1 night in Aug 2025

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was courteous and attentive to all my needs. Our room was very clean. There were plenty of food options nearby.
Stayed 2 nights in Aug 2025

6/10 Okay

Janette

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Clara

Stayed 1 night in Aug 2025

10/10 Excellent

Raul

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Vasiliy, Lacey

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay if vising medical service tower next door.
Stayed 4 nights in Jul 2025

10/10 Excellent

Irma

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area, bars and dining places within the hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Liked the location of where the hotel is located.
Stayed 1 night in Jun 2025

10/10 Excellent

Javier

Stayed 2 nights in Aug 2025

10/10 Excellent

norma gisell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Quartz Hotel in Tijuana exceeded all of my expectations and, in my opinion, is hands down the best place to stay in the city. From the moment I arrived, the staff made me feel welcome with their warm hospitality and professionalism. The rooms are modern, spacious, and impeccably clean, with luxurious touches that make you feel instantly relaxed. The beds are incredibly comfortable, and I loved the attention to detail in the design—it feels high-end without being pretentious. What sets the Quartz Hotel apart is the atmosphere. It’s quiet, safe, and beautifully maintained, making it a perfect retreat whether you’re traveling for business or leisure. The amenities are top-notch, including a stunning pool area, a well-equipped gym, and fantastic dining options right on site. The location is another big plus—it’s conveniently close to medical facilities, shopping, and dining, yet still feels like a calm escape. If you want the best of Tijuana hospitality wrapped in luxury and convenience, this is the place to stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Carlos Guillermo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El SPA muy buena experiencia y ampliamente recomendado. Solo el detalle en el check in que se debe dejar garantía de 4,000 con una tarjeta de crédito forzosamente y no traíamos, así que tuvimos que pedir que nos aceptaran depósito de 4,000 pesos. Esto solo me ha sucedido en ese hotel y quiero pensar que porque son políticas muy parecidas a los Estados Unidos pero recuerden que estamos en México, aún cuando sea frontera! Se olvidan que somos mexicanos! Además viajamos muy seguido, cuando menos veinte veces al año y por eso aseguro que es el primer hotel con esa política y según estaba al contratar en expedía, que quizá no leí. Pero repito, primer hotel porque ni en Europa me piden esa garantía!
Stayed 2 nights in Aug 2025

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy going staff, very professional. Accommodations were pleasant and comfortable.. strongly recommend.
Stayed 1 night in Aug 2025

8/10 Good

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very easy to get to from the border. Breakfast was wonderful. Bar at the pool was under stocked and the staff at the pool bar seemed over it both times we hung out. Everything else was great. The shops and restaurants in the plaza were awesome. Tijuana is underrated
Stayed 2 nights in Jul 2025

10/10 Excellent

Juan

Stayed 1 night in Aug 2025