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Ascott Marunouchi Tokyo

5.0 star property

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Photo gallery for Ascott Marunouchi Tokyo

Exercise/lap pool
Property preview
Lobby lounge
Exterior detail
Breakfast and lunch served, Chinese cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking available
  • Pet-friendly
  • Gym
  • Room service
  • Breakfast available

Explore the area

View in a map
1-1-1 Otemachi, Chiyodaku, Tokyo, 100-0004
  • Tokyo Imperial Palace
    ‪15 min walk‬
  • Nippon Budokan
    ‪19 min walk‬
  • Tokyo Dome
    ‪2 min drive‬
  • Tokyo (HND-Haneda)
    ‪17 min drive‬

Room options

View all photos for Two-Bedroom Incl. Tatami Room

1 bedroom, in-room safe, desk, soundproofing

Two-Bedroom Incl. Tatami Room

  • 91 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Single Futons and 1 King Bed

View all photos for Deluxe Studio

1 bedroom, in-room safe, desk, soundproofing

Deluxe Studio

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio, 2 Single Beds

1 bedroom, in-room safe, desk, soundproofing

Deluxe Studio, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Studio

1 bedroom, in-room safe, desk, soundproofing

Studio

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for One-Bedroom Deluxe

1 bedroom, in-room safe, desk, soundproofing

One-Bedroom Deluxe

10.0 out of 10
Exceptional
(1 review)
  • 54 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for One-Bedroom Executive

1 bedroom, in-room safe, desk, soundproofing

One-Bedroom Executive

  • 76 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for One-Bedroom Deluxe Twin

1 bedroom, in-room safe, desk, soundproofing

One-Bedroom Deluxe Twin

  • 54 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Two-Bedroom Deluxe

Two-Bedroom Deluxe | 1 bedroom, in-room safe, desk, soundproofing

Two-Bedroom Deluxe

  • 105 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

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About this property

Ascott Marunouchi Tokyo

Luxury hotel with fitness centre and 24-hour business centre
This hotel features an indoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a 24-hour business centre, self parking and a business centre are on-site.
Ascott Marunouchi Tokyo offers 130 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include baths or showers, bathrobes, slippers and bidets.

This Tokyo hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Ascott Marunouchi Tokyo. During your stay, you're just a quick walk from Imperial Palace East Gardens. Features include free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Chinese cuisine while dining at Triple One
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • 12 minutes by foot from Tokyo Imperial Palace and a 3-minute drive from Tokyo Dome
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Ascott Marunouchi Tokyo offers its guests an indoor pool and a fitness centre. There's a restaurant on site. A 24-hour business centre and meeting rooms are available.

Public spaces have free WiFi. A terrace, a vending machine, and multilingual staff are also featured at the luxury Ascott Marunouchi Tokyo. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Tokyo hotel.

For a fee, guests can enjoy a full breakfast on weekdays from 6:30 AM and 10:00 AM.
Triple One – This restaurant specialises in Chinese cuisine and serves breakfast and lunch.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 3,300 per day)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; JPY 4,500 per person
  • A restaurant

Restaurants on site

  • Triple One

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2016
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Rooftop garden

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Office
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
A scheduled power outage will take place on September 28, 2025, from 3:45 AM-6PM. All guests must exit the building from 11:30 AM-6PM.
Access to the swimming pool is available by reservation only. Reservations are limited to 1-hour time slots for a maximum of 5 guests (subject to availability).

Access methods

Staffed front desk

Pets

  • Pets: JPY 2464 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 18 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 12320.0 per day.
  • Cots (infant beds) are available for JPY 550.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 4500 per person
  • Self-parking fee: JPY 3300 per day
  • Pet fee: JPY 2464 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 550.0 per day
  • Rollaway bed fee: JPY 12320.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ascott Marunouchi Tokyo Hotel
Ascott Marunouchi Hotel
Ascott Marunouchi
Ascott Marunouchi Tokyo Aparthotel
Ascott Marunouchi Aparthotel
Ascott Marunouchi Tokyo Hotel
Ascott Marunouchi Tokyo Tokyo
Ascott Marunouchi Tokyo Hotel Tokyo

Reviews

Ascott Marunouchi Tokyo Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 422 out of 552 reviews
Rating 8 - Good. 111 out of 552 reviews
Rating 6 - Okay. 10 out of 552 reviews
Rating 4 - Poor. 1 out of 552 reviews
Rating 2 - Terrible. 8 out of 552 reviews

Reviews

10/10 Excellent

Nwando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury redefined
Stayed 6 nights in Jun 2025

10/10 Excellent

Tommy

Stayed 1 night in May 2025

8/10 Good

Olaf Arne

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice rooms
Stayed 3 nights in Apr 2025

10/10 Excellent

Mohammed

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous understated luxury
Stayed 5 nights in May 2025

10/10 Excellent

Ron

Travelled with family
Liked: Amenities, property conditions & facilities
Absolutely a superb place to stay. Friendly staff working hard to be of assistance, amazing location, great facility and very well maintained. Staying at this property screams “winner” all day long. I highly recommend the hotel, staff, brand and location. I will stay here again. No question.
Stayed 2 nights in May 2025

10/10 Excellent

Mohammed

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic view, understated luxury great room amenities. The little Kitchenette and washing machine were huge pluses.
Night view
Day view of the imperial Palace.
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel with good location

Super friendly and professional receptionist. They all speak very good English and that is not easy to encounter in Japan hotels. Room and bathroom are very spacious and clean. We even have a kitchenette which includes a big fridge. Location is excellent, subway is right below the hotel building . Definitely would go back again
Stayed 3 nights in Mar 2025

8/10 Good

Capucine, Chicago

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location if you like a commercial seen as most of the area has businesses. There are some other fab hotels in the area, including The Four Seasons; pricy to stay but a great place to grab drinks and a bite. Ascot does a wonderful job with sustainability support and has GREAT accommodations and room amenities. However, their breakfast is underwhelming and not worth the 4500 yen per person. The connected train station has plenty of coffee shops, quick bites and of course 7-Eleven to help you fill your stomach on your way out to your Tokyo experiences. Also, their check in and check out process was super slow compared to more efficient and expedient service at other hotels like Keio and Candeo. They are busy trying to get folks to sign up for their ASR loyalty program which distracts from an optimized check in….IMO. Rooms great. Location next to train so convenient. And Japanese service always gets an “A” for effort.
Stayed 3 nights in Apr 2025

10/10 Excellent

Olivier

Stayed 3 nights in Mar 2025

10/10 Excellent

April Leigh, Manhattan Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked Ascott for our first trip to Tokyo. We stayed in a 1 BR executive and it was extraordinary. Very spacious with a kitchenette, living and dining area, large BR and large bathroom and two Todo washlet rooms. There was ample closet and drawer space, so we could fully unpack and not live out of our suitcases. The bed was super comfortable, nice linens and pillows. We also appreciated all the amenities in the room - including full size bath products, coffee and water replenished each day. We had no real view from our room, but the location was convenient for getting around to all parts of the city as it has a direct connection to the Otemachi train station. And it was SO peaceful and quiet. I would absolutely stay here again and recommend it! No bar in the hotel if that is important to you.
Stayed 7 nights in Mar 2025

10/10 Excellent

yu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel
Stayed 5 nights in Mar 2025

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bathroom floor mat was in the sink for some reason. There was a stain on the bedsheet. And there was hair in the sink. The front desk lady told me check out was 11, on the sheet it says 12. There was no help with bags, when we clearly needed it.
Stayed 1 night in Jan 2025

6/10 Okay

david

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Jerry, Honolulu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even after studying all the reviews and YouTube videos, Ascott Marunouchi Hotel exceeded our expectations. Front desk staff spoke fluent English! My only suggestion before staying there would be to map walkable dining options (Particularly breakfast) Be realistic. Where are you going to eat? Might want to stop at a grocery store and make use of the full kitchen -even for a short stay. After full days of exhausting sightseeing, the walk from Tokyo Station felt really long. Awesome hotel. More so for long-term business accommodations.
Stayed 2 nights in Jan 2025

10/10 Excellent

Vanene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Hotels in Tokyo

Amazing !! Place
Stayed 7 nights in Dec 2024

8/10 Good

Joy

Business traveller
Liked: Cleanliness, room comfort

Very good business hotel, in an excellent location

Ascott is an excellent hotel, very clean, and accommodations are like new. There is limited food availability, only offering breakfast and lunch. No room service. However, you can order food to be delivered, but you will need to figure that out by yourself. One of the TV’s in the room did not work. I discovered this late in the evening and did not report it as I did not want an engineer coming into my room late at night. To have the air conditioning (cool or heat) on, there is a bright light on the thermostat. This is annoying for sleeping. The bed is comfortable. The shower has excellent water pressure.
Stayed 7 nights in Nov 2024

10/10 Excellent

Naoko M

Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Christian, Miami

Travelled with family
Liked: Cleanliness, property conditions & facilities
Probably would go back to the hotel
Stayed 8 nights in Oct 2024

10/10 Excellent

Jimmy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Big spacious rooms. Living room, kitchen, laundry machine, big storage. High end financial district neighborhood.
Stayed 2 nights in Jul 2024

10/10 Excellent

Valerie

Travelled with family
Liked: Amenities, property conditions & facilities
Quiet location close to transport and Imperial Gardens. The hotel itself is amazing and perfect for family or business travel.
Stayed 3 nights in Aug 2024

8/10 Good

Jackson, brooklyn

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Sock San

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had the 2 bedrooms apartment with tatami beds. Kids were excited to experience it. Our room was facing the Beautiful skyline of Tokyo! Excellent housekeeping service!
Stayed 6 nights in Jul 2024

6/10 Okay

Dennis

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I travel a lot to Japan and Tokyo inparticular. The original room Ascott offered had a view of the roof air conditionrs. At $1,000 per night this was absolutley unaccepatable. When asked to make a room change they rebooked us to a higher floor and up charged us $125.00 per night for the same room style. Not sure if this is and Expedia problem or the hotel Ascott not liking Experdia. Either way - I won't go back or rebook an Ascott Hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, room comfort

First Time to Japan

Great! Location and Staff made the price worth it for a first time visitor to Japan!
Stayed 3 nights in Jul 2024

10/10 Excellent

Paula

Liked: Cleanliness, room comfort
Great property, friendly service, we will be back!
Stayed 5 nights in Jul 2024