Cerulean Tower Tokyu Hotel

5.0 star property

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Executive Suite with Lounge Access, Non Smoking | 1 bedroom, premium bedding, down duvets, minibar
Lounge
Lobby lounge
1 bedroom, premium bedding, down duvets, minibar
1 bedroom, premium bedding, down duvets, minibar

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
26-1 Sakuragaoka-cho, Shibuya-ku, Tokyo, Tokyo-to, 150-8512
  • Shibuya Crossing
    ‪5 min walk‬
  • National Stadium
    ‪4 min drive‬
  • Tokyo Tower
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪16 min drive‬

Room options

[September 2024 Renovated] Cerulean Double Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Junior Suite (FUJI) with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 59.5 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

[September 2024 Renovated] Cerulean Corner King Room, Non Smoking

  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

[September 2024 Renovated] Cerulean Superior King Room, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe King Non-Smoking

9.6 out of 10
Exceptional
(12 reviews)
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Corner King Non-Smoking

9.6 out of 10
Exceptional
(15 reviews)
  • 49.6 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

[September 2024 Renovated] Cerulean King Room, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Japanese Suite with Lounge Access, Non Smoking

  • 59.5 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds OR 1 King Bed

Twin Room, Non Smoking, Corner

9.4 out of 10
Exceptional
(20 reviews)
  • 49.6 sq m
  • City view
  • Sleeps 5
  • 2 Large Single Beds

[September 2024 Renovated] Cerulean Corner Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • City view
  • Sleeps 5
  • 1 Large Single Bed

King Non-Smoking

9.4 out of 10
Exceptional
(30 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Corner Suite with Lounge Access, Non Smoking

  • 125 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Junior Suite with Lounge Access, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Executive Double Room with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 26.4 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Superior Twin Non-Smoking

9.8 out of 10
Exceptional
(46 reviews)
  • 36.4 sq m
  • City view
  • Sleeps 5
  • 2 Large Single Beds

[September 2024 Renovated] Cerulean Queen Room, Non Smoking

  • 29.8 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Corner Suite with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 86.0 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Superior King Non-Smoking

9.8 out of 10
Exceptional
(34 reviews)
  • 36.4 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Corner King with Lounge Access, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 49 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

Double Room, Non Smoking

9.0 out of 10
Wonderful
(34 reviews)
  • 26.4 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Executive King with Lounge Access, Non Smoking

9.8 out of 10
Exceptional
(9 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

[September 2024 Renovated] Cerulean Deluxe King Room, Non Smoking

  • 43.0 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

[September 2024 Renovated] Cerulean Grand Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 63 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

[September 2024 Renovated] Cerulean Superior Twin Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 38 sq m
  • City view
  • Sleeps 5
  • 2 Large Single Beds

Executive Twin with Lounge Access, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 36.4 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds

Executive Superior King with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(7 reviews)
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite with Lounge Access, Non Smoking

  • 72.7 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Corner Twin with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 49.6 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

Executive Deluxe Twin with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

Executive Deluxe King with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

[September 2024 Renovated] Cerulean Deluxe Twin Room, Non Smoking

  • 43 sq m
  • City view
  • Sleeps 4
  • 1 Large Single Bed

Executive King With Lounge Access Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room Standard Floor - Smoking

  • Sleeps 3
  • 2 Single Beds

Executive Superior King With Lounge Access Non Smoking

  • Sleeps 3
  • 1 King Bed

Executive Deluxe Twin With Lounge Access Non Smoking

  • Sleeps 2
  • 2 Double Beds

King Room Standard Floor Smoking

  • Sleeps 2
  • 1 Queen Bed

Corner King Room Standard Floor Non Smoking

  • Sleeps 3
  • 1 Queen Bed

Executive Double Room With Lounge Access Non Smoking

  • Sleeps 2
  • 1 Double Bed

King Room Standard Floor Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Deluxe King Room Standard Floor Non Smoking

  • Sleeps 2
  • 1 King Bed

Executive Corner King With Lounge Access Non Smoking

  • Sleeps 3
  • 1 Queen Bed

Junior Suite Executive Floor

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Superior Twin Room Standard Floor Non Smoking

  • Sleeps 3
  • 2 Single Beds

Deluxe Twin Room Standard Floor Non Smoking

  • Sleeps 2
  • 2 Single Beds

Executive Suite Executive Floor

  • Sleeps 2
  • 1 King Bed

Double Room Standard Floor - Smoking

  • Sleeps 2
  • 1 Double Bed

Corner Twin Room Standard Floor Non Smoking

  • Sleeps 3
  • 2 Double Beds

Executive Deluxe King With Lounge Access Non Smoking

  • Sleeps 2
  • 1 King Bed

Superior King Room Standard Floor Non Smoking

  • Sleeps 3
  • 1 King Bed

Executive Corner Twin With Lounge Access Non Smoking

  • Sleeps 3
  • 2 Double Beds

Double Room Standard Floor Non Smoking

  • Sleeps 2
  • 1 Double Bed

Executive Superior Twin With Lounge Access Non Smoking

  • Sleeps 3
  • 2 Double Beds

Stateroom, Suite, Annex Double - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 3

Deluxe Double - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 3

Stateroom, Suite, Annex Double - Non-Smoking

  • Sleeps 2

Double - Smoking

  • Sleeps 3

Stateroom, Suite, Annex Double - Non-Smoking

  • Sleeps 2

Deluxe Twin - Non-Smoking

  • Sleeps 2

Twin - Smoking

  • Sleeps 3

Superior Double - Non-Smoking

  • Sleeps 3

Deluxe Double - Non-Smoking

  • Sleeps 2

Standard Double - Smoking

  • Sleeps 2

Deluxe Double - Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 3

Superior Twin - Smoking

  • Sleeps 3

Superior Double - Smoking

  • Sleeps 3

Deluxe Twin - Non-Smoking

  • Sleeps 2

Standard Double - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 3

Standard Double - Non-Smoking

  • Sleeps 2

Stateroom, Suite, Annex Twin - Non-Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 3

Twin - Non-Smoking

  • Sleeps 3

Double - Non-Smoking

  • Sleeps 3

Double - Non-Smoking

  • Sleeps 2

[September 2024 Renovated] Cerulean Corner King Room Non Smoking

  • Sleeps 3
  • 1 King Bed

[September 2024 Renovated] Cerulean Deluxe King Room Non Smoking

  • Sleeps 2
  • 1 King Bed

[September 2024 Renovated] Cerulean Superior King Room Non Smoking

  • Sleeps 3
  • 1 King Bed

[September 2024 Renovated] Cerulean Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

[September 2024 Renovated] Cerulean King Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

[September 2024 Renovated] Cerulean Queen Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

[September 2024 Renovated] Cerulean Superior Twin Room Non Smoking

  • Sleeps 3
  • 2 Double Beds

[September 2024 Renovated] Cerulean Grand Room Non Smoking

  • Sleeps 4
  • 1 King Bed

[September 2024 Renovated] Cerulean Corner Twin Room Non Smoking

  • Sleeps 3
  • 2 Double Beds

[September 2024 Renovated] Cerulean Deluxe Twin Room Non Smoking

  • Sleeps 2
  • 2 Double Beds

Junior Suite Fuji Executive Floor

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Japanese Suite "SAKURA" (Japanese-Western Room) Non Smoking

  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

Corner Suite Executive Floor

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Corner Twin Room Standard Floor - Smoking

  • Sleeps 3
  • 2 Double Beds

Corner King Room Standard Floor - Smoking

  • Sleeps 3
  • 1 Queen Bed

Deluxe King Room Standard Floor - Smoking

  • Sleeps 2
  • 1 King Bed

Universal Room

  • Sleeps 2
  • 2 Single Beds

Superior King Room Standard Floor Smoking

  • Sleeps 3
  • 1 Single Bed and 1 King Bed

Deluxe Corner Suite With Lounge Access Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Cerulean Tower Tokyu Hotel

Luxury hotel with 7 restaurants and full-service spa
This smoke-free hotel features 7 restaurants, a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a coffee shop/cafe are on-site.
Cerulean Tower Tokyu Hotel offers 404 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. A pillow menu is available. Cable televisions are provided. Fridges and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, designer toiletries and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and a hot tub. The spa is open selected days.
Our customers tell us that they can't get enough of the helpful staff at Cerulean Tower Tokyu Hotel. During your stay, you're just a quick walk from Shibuya Crossing. Features include free WiFi in public areas, plus 7 restaurants and a full-service spa.
  • Free WiFi
  • Enjoy a bite to eat at COUCAGNO, a fine-dining restaurant that serves French cuisine
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body treatments or facials at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests really like the accommodation for the spaciousness, cleanliness and overall comfort
  • 7 minutes by foot from Shibuya Crossing and a 4-minute drive from National Stadium
Cerulean Tower Tokyu Hotel offers its guests a full-service spa, an indoor pool, and a fitness centre. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Cerulean Tower Tokyu Hotel. Parking is available for a fee.

This 5-star Tokyo hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10:30 AM.
COUCAGNO – This fine-dining restaurant specialises in French cuisine and serves lunch and dinner.
Japanese Cuisine SAKURAGA – This fine-dining restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner. Open daily.
Teppan-yaki SAKURA – This fine-dining restaurant serves lunch and dinner. Open daily.
Szechwan restaurant CHEN – This fine-dining restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
BELLOVISTO – On-site bar. Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 4,000 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to 10:30 AM for a fee: JPY 4,200 to 4,200 for adults and JPY 2,100 to 4,200 for children
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • BELLOVISTO
  • COUCAGNO
  • Japanese Cuisine SAKURAGA
  • szechwan restaurant CHEN
  • Teppan-yaki SAKURA

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Full-service spa

  • Facials
  • Hot tub
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (78 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 40 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
A scheduled carpet cleaning in the executive lounge will take place on July 29, 2025, from 10:30 AM to 2 PM. Guests can expect to hear noises during this time.
Breakfast is not included in the Breakfast rate for children ages 0-5 who stay at no charge.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 4200 to 4200 for adults and JPY 2100 to 4200 for children
  • Self-parking fee: JPY 4000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The executive lounge is open 7-10:30 AM for breakfast, 10:30 AM-8 PM for tea time, 2-4 PM for afternoon tea, 5:30-7:30 PM for cocktails, and 7:30-8:30 PM for nightcap.
Guests under 18 years old are not allowed in the executive lounge.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cerulean Hotel
Cerulean Hotel Tokyu
Cerulean Tokyu Tower
Cerulean Tower Hotel
Cerulean Tower Tokyu
Cerulean Tower Tokyu Hotel
Cerulean Tower Tokyu Hotel Tokyo
Cerulean Tower Tokyu Tokyo
Hotel Cerulean
Tokyu Cerulean Tower Hotel
Cerulean Tower Tokyu Hotel Shibuya, Tokyo

Cerulean Tower Tokyu Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1325 out of 1618 reviews
Rating 8 - Good. 189 out of 1618 reviews
Rating 6 - Okay. 59 out of 1618 reviews
Rating 4 - Poor. 28 out of 1618 reviews
Rating 2 - Terrible. 17 out of 1618 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Benjamin g

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

6/10 Okay

Adrienne

Travelled with family
Liked: Cleanliness
I’ve stayed at property several times before and it was great but not so much this time. I did not feel like i got my monies worth this stay and twice staff just barged into my room to “check something” thank goodness i had clothes on! Will consider other options for my next stay in Tokyo
Stayed 6 nights in Apr 2025

10/10 Excellent

Nathan

Stayed 4 nights in Apr 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2025

10/10 Excellent

AZITA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay there anytime in the future
Stayed 9 nights in Apr 2025

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Ian

Liked: Cleanliness, property conditions & facilities, room comfort

High price tag, mid level hotel

Service was mixed, some friendly staff some cold. For the price tag, I would definitely stay elsewhere. Shibuya is notably a fantastic area though!
Stayed 1 night in Apr 2025

10/10 Excellent

Paymon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel and staff I will be staying here for all future trips
Stayed 3 nights in Apr 2025

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Sunil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ronnie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel rooms, nice facilities, and helpful staff.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Mikhail, Redmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great, clean, very conveniently located. Very good breakfast. The staff is friendly and attentive. The rooms are very small, but that’s true for all of Tokyo. The gym is small, but they squeezed many machines in there, so it is very usable. However, the two negatives completely destroy any chance I will stay again there: 1) The smaller issue is that the gym only opens at 7am, means, it is packed to the brim 7-8 - it should be 24/7 or at least start at 6am. 2) Internet is horribly, unacceptably slow. This is a deal-breaker: in the modern age in a 5-star hotel you cannot take a zoom call, you cannot remote desktop into work machines, you can’t even place traded on Interactive Brokers, that’s how slow it is. Just a disgrace in our day and age.
Stayed 3 nights in Apr 2025

10/10 Excellent

William

Stayed 5 nights in Apr 2025

10/10 Excellent

Pourya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Excellent facilites.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sophie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, amazing staff that were extremely helpful and polite.
Stayed 4 nights in Apr 2025

10/10 Excellent

Alissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

DALEY JUNIOR OBI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT LOCATION
Stayed 2 nights in Apr 2025

8/10 Good

vanessa

Stayed 3 nights in Apr 2025

10/10 Excellent

Raj

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel in a great location.
Stayed 6 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is so convenient and centrally located to shopping, dining and experiences.
Stayed 4 nights in Mar 2025

10/10 Excellent

Josiane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Endroit incroyable bien localisé calme propre près de tout service impeccable restauration extraordinaire
Stayed 4 nights in Apr 2025

10/10 Excellent

Berthy, Naples

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice in the center and close to Important landmarks
Stayed 5 nights in Mar 2025

10/10 Excellent

Lee

Travelled with partner
Liked: Amenities
Cerulean TowerTokyo is truly a 5 star hotel. Everything is beautifully crafted for an excellent experience. The room service, laundry and restaurants were fantastic! I would definite stay here again.
Stayed 5 nights in Apr 2025