Shibuya Granbell hotel

3.5 star property

Choose dates to view prices

Photo gallery for Shibuya Granbell hotel

In-room safe, desk, soundproofing, iron/ironing board
Reception
In-room safe, desk, soundproofing, iron/ironing board
Lobby lounge
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room
  • Housekeeping

Explore the area

View in a map
15-17 Sakuragaoka-cho Shibuya-ku, Tokyo, Tokyo-to, 150-0031
  • Place, Cerulean Tower
    ‪3 min walk‬
  • Place, Shibuya Sky
    ‪5 min walk‬
  • Place, Shibuya Crossing
    ‪5 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪32 min drive‬

Room options

Annex Single, Smoking (Double Use)

7.4 out of 10
Good
(6 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Annex Single, Non-Smoking (Double Use)

8.8 out of 10
Excellent
(36 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Comfort Double, Smoking

8.0 out of 10
Very good
(2 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Comfort Double, Non-Smoking

8.6 out of 10
Excellent
(11 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Modern Double, Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Modern Double, Non-Smoking

9.0 out of 10
Wonderful
(14 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite

10.0 out of 10
Exceptional
(1 review)
  • 61 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Single Room, Non Smoking

8.0 out of 10
Very good
(53 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Large Single Bed

Single Room, Smoking

8.0 out of 10
Very good
(20 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Large Single Bed

Premier Double Room, Non Smoking

8.8 out of 10
Excellent
(19 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Premier Double Room, Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Premier Twin Room, Non Smoking (2 Semi-Double Beds)

9.0 out of 10
Wonderful
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

Premier Twin Room, Smoking (2 Semi-Double Beds)

10.0 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

Suite (.)

8.0 out of 10
Very good
(1 review)
  • 61 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Single Room, Smoking, Annex Building

7.0 out of 10
Good
(2 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

Single Room, Non Smoking, Annex Building

8.8 out of 10
Excellent
(5 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

Similar properties

About this property

Shibuya Granbell hotel

Hotel with a restaurant, 6-minute walk to Shibuya Crossing
This hotel features a restaurant, a bar/lounge and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, a front desk safe and a vending machine are on-site.
Shibuya Granbell hotel offers 105 air-conditioned accommodations with a safe and complimentary slippers. This Tokyo hotel provides complimentary wired and wireless Internet access. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Our customers tell us that they can't get enough of the helpful staff at Shibuya Granbell hotel. During your stay, you're just a quick walk from Shibuya Crossing. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front desk safe, a lift and a vending machine
  • Guests have great things to say about the location and the helpful staff
  • 6 minutes by foot from Shibuya Crossing and a 5-minute drive from Tokyo Tower
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Shibuya Granbell hotel also features a vending machine, dry cleaning/laundry services, and a front desk safe.

Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

Ginza Steak – This restaurant serves lunch and dinner. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Ginza Steak

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
A scheduled power outage will take place on January 6, 2026, from 11:30 AM to 4 PM. All facilities that use power will not be available, and guests will be asked to leave their rooms during this time. Check-in time begins at 4 PM on this date.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Granbell
Granbell hotel
Granbell hotel Shibuya
Granbell Shibuya
Granbell Shibuya hotel
hotel Granbell
hotel Granbell Shibuya
hotel Shibuya Granbell
Shibuya Granbell
Shibuya Granbell hotel
Shibuya Granbell Hotel Tokyo
Shibuya Granbell Hotel Tokyo
Shibuya Granbell hotel Hotel
Shibuya Granbell hotel Tokyo
Shibuya Granbell hotel Hotel Tokyo

Shibuya Granbell hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 662 out of 1325 reviews
Rating 8 - Good. 403 out of 1325 reviews
Rating 6 - Okay. 161 out of 1325 reviews
Rating 4 - Poor. 67 out of 1325 reviews
Rating 2 - Terrible. 32 out of 1325 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for a stay in Tokyo.
Stayed 4 nights in Sep 2025

10/10 Excellent

Tadamasa

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Kyle, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Aug 2025

8/10 Good

Mr M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Japan on a budget

Great hotel in a great location. Getting a little old but it’s hard to fault. Value for money is exceptional
Stayed 7 nights in Sep 2025

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is conveniently located near the train station for ease of access around Tokyo. The room itself was small even compared to our other hotel booking shinjuku but it was very clean and a well run property.
Stayed 1 night in Aug 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy but perfect, great AC, friendly staff. Would definitely come back.
Stayed 3 nights in Sep 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The one thing that stood out for me after a long day of walking was the water pressure and the waterfall shower head. It felt amazing.
Stayed 2 nights in Sep 2025

10/10 Excellent

Yijie

Liked: Cleanliness
Stayed 1 night in Sep 2025

2/10 Terrible

Noam

Stayed 2 nights in Sep 2025

10/10 Excellent

chun pun jason

Stayed 1 night in Sep 2025

10/10 Excellent

Tiffany Hu-Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
This property was exactly what was needed. Close to Shibuya Station and Crossing, shopping and great food options. Good price
Stayed 2 nights in Aug 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the property were excellent especially sorting an issue with my luggage transfer. Also got a free upgrade to a suite which was ofcourse lovely
Stayed 1 night in Sep 2025

10/10 Excellent

Elizabeth

Stayed 4 nights in Sep 2025

6/10 Okay

Therese

Disliked: Cleanliness, staff & service, property conditions & facilities
Very stale hotel. Carpets stained and dirty. Paint flaking off walls. No teabags provided. Bed comfortable, otherwise very basic hotel . 2500 yen per hour for late checkout. Doors to other rooms opening and closing all night. Is it a pay by hour hotel??. Thankfully only stayed one night
Stayed 1 night in Sep 2025

10/10 Excellent

Jayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay , very small , but as a solo traveler it was perfect for me.
Stayed 4 nights in Aug 2025

6/10 Okay

Diane

Stayed 2 nights in Sep 2025

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay here! Very polite efficient friendly staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love love the location and the hospitality!! Thanks 🙏
Stayed 3 nights in Aug 2025

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Aug 2025

10/10 Excellent

Pamela Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice staff, very clean
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel in our first stay in japan
Stayed 4 nights in Sep 2025

8/10 Good

Ugyen

Stayed 3 nights in Sep 2025

10/10 Excellent

Robert

Stayed 3 nights in Sep 2025