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Shibuya Tokyu REI Hotel

3.0 star property

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Photo gallery for Shibuya Tokyu REI Hotel

Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Front of property
Down duvets, in-room safe, desk, blackout curtains
Hallway

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
1-24-10 Shibuya, Tokyo, Tokyo-to, 150-0002
  • Place, Shibuya Crossing
    ‪2 min walk‬
  • Place, Meiji Jingu Shrine
    ‪5 min drive‬
  • Place, Tokyo Tower
    ‪10 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪29 min drive‬

Room options

View all photos for Superior Double Room

Down duvets, in-room safe, desk, blackout curtains

Superior Double Room

8.0 out of 10
Very good
(22 reviews)
  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (4-12F)

Down duvets, in-room safe, desk, blackout curtains

Double Room (4-12F)

8.4 out of 10
Very good
(38 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Female Single Room Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Female Single Room Non Smoking

  • Sleeps 1

View all photos for Deluxe Twin Room Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Deluxe Twin Room Non Smoking

  • Sleeps 2

View all photos for Standard Twin Room (Wide Bed)

Down duvets, in-room safe, desk, blackout curtains

Standard Twin Room (Wide Bed)

8.6 out of 10
Excellent
(23 reviews)
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Twin Room, 2 Single Beds, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Twin Room, 2 Single Beds, Non Smoking

8.2 out of 10
Very good
(22 reviews)
  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room Non smoking

Down duvets, in-room safe, desk, blackout curtains

Standard Double Room Non smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Standard Twin Room Non smoking

Down duvets, in-room safe, desk, blackout curtains

Standard Twin Room Non smoking

  • Sleeps 2

View all photos for Superior Double Room Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Superior Double Room Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2

View all photos for Standard Family Twin Room Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Standard Family Twin Room Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 3

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About this property

Shibuya Tokyu REI Hotel

Hotel with a restaurant, steps from Shibuya Crossing
A restaurant, a microwave in a common area and conference space are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Shibuya Tokyu REI Hotel offers 225 accommodations with a safe and complimentary slippers. Beds feature down duvets. This Tokyo hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps.

Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Shibuya Tokyu REI Hotel. During your stay, you're just a quick walk from Shibuya Crossing. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a meeting room and conference space
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Shibuya Crossing and a 4-minute drive from National Stadium
There's a restaurant on site. WiFi is free in public spaces. Event space at this hotel measures 280 square feet (26 square metres) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at Shibuya Tokyu REI Hotel.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:30 AM.
HUSH-HUSH – This restaurant serves breakfast, lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (JPY 2,500 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,500 per person
  • A restaurant

Restaurants on site

  • HUSH-HUSH

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 280 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 40 steps to reach entrance
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 1979
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • HDTV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2500 per person
  • Nearby parking fee: JPY 2500 per day (1969 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Shibuya Inn
Shibuya Tokyu
Shibuya Tokyu Inn
Tokyu
Tokyu Inn
Tokyu Inn Shibuya
Tokyu Shibuya
Shibuya Tokyu Hotel Shibuya
Shibuya Tokyu Inn Tokyo
Shibuya Tokyu REI Hotel
Tokyu REI Hotel
Shibuya Tokyu REI
Tokyu REI
Shibuya Tokyu REI Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel
Shibuya Tokyu REI Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel
Shibuya Tokyu REI Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel Tokyo

Shibuya Tokyu REI Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 593 out of 1003 reviews
Rating 8 - Good. 272 out of 1003 reviews
Rating 6 - Okay. 97 out of 1003 reviews
Rating 4 - Poor. 29 out of 1003 reviews
Rating 2 - Terrible. 12 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yiu Wah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was included and was really good. Walking from the station was a bit of a zoo. Short walk but hectic.
Stayed 2 nights in Jul 2025

10/10 Excellent

Charlie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice easy to access around close to shopping center with walking distance.
Stayed 2 nights in Aug 2025

6/10 Okay

Phuong, Gloucester City

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
If you stay here just for a convenient location, nearby the train station, stores and restaurants then this hotel is it. But if you’re meticulously about cleanliness's like me then this hotel is not it. This hotel is just okay but so outdated. Customer service is good and pleasant.
Stayed 4 nights in Aug 2025

8/10 Good

Brent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioner didn't seem the humidity in the room. The linens felt damp.
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Pramode, Fresno

Great location.
Stayed 3 nights in May 2025

2/10 Terrible

Alexandra

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty and the air conditioner not working properly. Is a very old building.
Stayed 4 nights in Jul 2025

8/10 Good

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms & BR too tight.
Stayed 4 nights in Jul 2025

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top spot

Fantastic location, close to the station and scramble square. Plenty of choices for dining and shopping. Comfy bed, friendly staff and a fabulous breakfast. Only thing to make it even better would be to open the bar. Overall we would stay again 😊
Stayed 3 nights in Jul 2025

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfectly located in the middle of Shibuya, yet somehow still so quiet. The rooms are very small, however the perfect location and friendly/helpful staff make up for it.
Stayed 7 nights in Jul 2025

10/10 Excellent

Myra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will worth it

So close to train station easy to find A little crowded for 3 people but we managed
Stayed 3 nights in Jul 2025

10/10 Excellent

Latrell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to many useful unique shops and restaurants
Stayed 7 nights in Jul 2025

10/10 Excellent

Maria Nida

Liked: Cleanliness, amenities, property conditions & facilities
hotel is clean and location is perfect.
Stayed 5 nights in Jun 2025

8/10 Good

Helen

Liked: Amenities
I like this hotel it’s because very convenient to everything even kind small the place but everything’s are accessible.
Stayed 2 nights in Jul 2025

10/10 Excellent

Blaine, Mesa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very small but well organized. Had everything we needed. Loved the toilets in Japan...all had seat warmers and washers. This place had great breakfasts.
Stayed 2 nights in Jul 2025

8/10 Good

Arykieng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and Friendly Staffs
Stayed 5 nights in Jun 2025

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, amenities
Hotel in great area near Shibuya Crossing. Shopping, restaurants, and subway all within walking distance. Rooms are small and only a few hangers but no drawers to store clothing. Doesn’t really have a hotel lobby with sofas to sit and relax only front desk. Many amenities such as slippers, robes, toothbrushes, and other toiletries available. Felt like front desk staff didn’t want to deal with customers and sent to computer for check-in and check-out.
Stayed 5 nights in Jul 2025

8/10 Good

alissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Amazing location in Shibuya! The hotel rooms are very compact but were comfortable.
Stayed 4 nights in Jul 2025

8/10 Good

Sandra

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was my first stay in Tokyo. I was happy with the location and hoyel
Stayed 3 nights in Jun 2025

10/10 Excellent

Chad

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Location
Stayed 3 nights in Jul 2025

10/10 Excellent

Laura

Stayed 7 nights in Jul 2025

10/10 Excellent

linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean nearly train , bus , shop 👍
Stayed 3 nights in Jul 2025

6/10 Okay

Blaine, Mesa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very close to a great train station and good places to visit. Extremely crowded area. The rooms are small and fresh coffee wasn't available until breakfast.
Stayed 1 night in Jul 2025

8/10 Good

Summer

Stayed 2 nights in Jul 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to Shibuya station. The staff who work there are extremely helpful and friendly.
Stayed 4 nights in Jul 2025