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Shibuya Tokyu REI Hotel

3.0 star property

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Photo gallery for Shibuya Tokyu REI Hotel

Front of property
Breakfast, lunch and dinner served
Hallway
Down duvets, in-room safe, desk, blackout curtains
Breakfast, lunch and dinner served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
1-24-10 Shibuya, Tokyo, Tokyo-to, 150-0002
  • Place, Shibuya Crossing
    ‪2 min walk‬
  • Place, Hachikō Memorial Statue
    ‪2 min walk‬
  • Place, Cerulean Tower
    ‪6 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪31 min drive‬

Room options

View all photos for Superior Double Room

Down duvets, in-room safe, desk, blackout curtains

Superior Double Room

8.0 out of 10
Very good
(23 reviews)
  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (4-12F)

Down duvets, in-room safe, desk, blackout curtains

Double Room (4-12F)

8.4 out of 10
Very good
(38 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Female Single Room Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Female Single Room Non Smoking

  • Sleeps 1

View all photos for Deluxe Twin Room Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Deluxe Twin Room Non Smoking

  • Sleeps 2

View all photos for Standard Twin Room (Wide Bed)

Down duvets, in-room safe, desk, blackout curtains

Standard Twin Room (Wide Bed)

8.4 out of 10
Very good
(28 reviews)
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Twin Room, 2 Single Beds, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Twin Room, 2 Single Beds, Non Smoking

8.4 out of 10
Very good
(24 reviews)
  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room Non smoking

Down duvets, in-room safe, desk, blackout curtains

Standard Double Room Non smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Standard Twin Room Non smoking

Down duvets, in-room safe, desk, blackout curtains

Standard Twin Room Non smoking

  • Sleeps 2

View all photos for Superior Double Room Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Superior Double Room Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2

View all photos for Standard Family Twin Room Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Standard Family Twin Room Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 3

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About this property

Shibuya Tokyu REI Hotel

Hotel with a restaurant, steps from Shibuya Crossing
A restaurant, a microwave in a common area and conference space are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Shibuya Tokyu REI Hotel offers 225 accommodations with a safe and complimentary slippers. Beds feature down duvets. This Tokyo hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps.

Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Shibuya Tokyu REI Hotel. During your stay, you're just a quick walk from Shibuya Crossing. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a meeting room and conference space
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Shibuya Crossing and a 4-minute drive from National Stadium
There's a restaurant on site. WiFi is free in public spaces. Event space at this hotel measures 280 square feet (26 square metres) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at Shibuya Tokyu REI Hotel.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:30 AM.
HUSH-HUSH – This restaurant serves breakfast, lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (JPY 2,500 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,500 per person
  • A restaurant

Restaurants on site

  • HUSH-HUSH

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 280 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 40 steps to reach entrance
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 1979
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • HDTV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2500 per person
  • Nearby parking fee: JPY 2500 per day (1969 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Shibuya Inn
Shibuya Tokyu
Shibuya Tokyu Inn
Tokyu
Tokyu Inn
Tokyu Inn Shibuya
Tokyu Shibuya
Shibuya Tokyu Hotel Shibuya
Shibuya Tokyu Inn Tokyo
Shibuya Tokyu REI Hotel
Tokyu REI Hotel
Shibuya Tokyu REI
Tokyu REI
Shibuya Tokyu REI Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel
Shibuya Tokyu REI Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel
Shibuya Tokyu REI Hotel Tokyo
Shibuya Tokyu REI Hotel Hotel Tokyo

Shibuya Tokyu REI Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 594 out of 1004 reviews
Rating 8 - Good. 273 out of 1004 reviews
Rating 6 - Okay. 97 out of 1004 reviews
Rating 4 - Poor. 28 out of 1004 reviews
Rating 2 - Terrible. 12 out of 1004 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

JENNY, San Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very central to the train station, a lot of dining options, and shopping. This was our 1st time in Tokyo. The rooms were small and the bathroom was tiny and tight. But overall the hotel was good. It was very convenient to everything.
Stayed 3 nights in Oct 2025

10/10 Excellent

joanne

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room It was convenient location
Stayed 2 nights in Oct 2025

10/10 Excellent

julianne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very professional. The room was clean and quiet. This was our first time in Toyko and we had a great time. Thank you!
Stayed 3 nights in Oct 2025

10/10 Excellent

Douglas

Liked: Staff & service
Stayed 1 night in Oct 2025

8/10 Good

Nelson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very pleasant stay, I just wish the room is much bigger
Stayed 2 nights in Oct 2025

8/10 Good

Jolene

Liked: Cleanliness
This was a great room for our last night in Japan as we came back to Tokyo before flying home. The location is so incredibly convenient. You are a block from Shibuya station and there are tons of great restaurants and bars only minutes away. The only downside of a that the rooms are very small. It was a very tight squeeze for two people so I wouldn’t recommend this hotel for a longer stay.
Stayed 1 night in Oct 2025

6/10 Okay

KLAUS

Travelled with group
Liked: Staff & service
Bit outdated. Staff was super friendly and nice!
Stayed 1 night in Oct 2025

10/10 Excellent

Aric

Stayed 2 nights in Oct 2025

2/10 Terrible

jennifer

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty and VERY small. Walkable
Stayed 3 nights in Oct 2025

10/10 Excellent

HOLLY

Travelled with partner
Liked: Cleanliness
Great location, friendly staff and very clean. Perfect hotel in a busy area
Stayed 4 nights in Sep 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff very helpful and friendly. Rooms were small and the bathroom was tiny but everything was clean and lots of amenities available.
Stayed 2 nights in Oct 2025

8/10 Good

gerard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a great location. So much to do in the area, yet it was off the beaten track by a little bit, so nice and quiet. The room was very small, but it worked just fine. The bed was a little bit hard, but overall, it was an excellent choice.
Stayed 3 nights in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and the location couldn’t get any better
Stayed 2 nights in Oct 2025

8/10 Good

Yvonne

Stayed 3 nights in Sep 2025

10/10 Excellent

Chelon

Stayed 2 nights in Oct 2025

10/10 Excellent

Josephine

Stayed 3 nights in Sep 2025

10/10 Excellent

Dana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the proximity of hotel to Shibuya Crossing and station. 2nd time staying here. The last time I got a bigger room for 2 people. This time, the 3 bed room was small. Love the staff though.
Stayed 1 night in Sep 2025

8/10 Good

Glacy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of beauty amenities and very accessible to JR stations
Stayed 4 nights in Sep 2025

6/10 Okay

Mingqi

Travelled with partner
Liked: Cleanliness, staff & service
Room is reasonably clean, staffs are friendly and helpful. The hotel facility itself though, it’s a bit old and tired. Great location though. So it’s overall average. I’d only recommend if the price is right
Stayed 1 night in Sep 2025

10/10 Excellent

Gregory

Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Stayed 2 nights in Sep 2025

10/10 Excellent

Jaysree

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

6/10 Okay

Michael

Stayed 2 nights in Sep 2025

8/10 Good

Srinivas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room | Friendly Staff | AC | Small Room Size
Stayed 3 nights in Sep 2025

10/10 Excellent

Mayra, timber pines

Stayed 2 nights in Sep 2025

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