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Tokyu Stay Ginza

3.0 star property

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Photo gallery for Tokyu Stay Ginza

Exterior
Daily buffet breakfast (JPY 1500 per person)
Executive Double Room [Washer and Dryer Furnished], Single Use, Non Smoking | 1 bedroom, in-room safe, soundproofing, iron/ironing board
Reception
Daily buffet breakfast (JPY 1500 per person)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
4-10-5 Ginza, Chuo-ku, Tokyo, Tokyo-to, 104-0061
  • Ginza Six
    ‪3 min walk‬
  • Tokyo Imperial Palace
    ‪20 min walk‬
  • Tokyo Tower
    ‪3 min drive‬
  • Tokyo (HND-Haneda)
    ‪15 min drive‬

Room options

View all photos for Superior Double Room, Non Smoking

1 bedroom, in-room safe, soundproofing, iron/ironing board

Superior Double Room, Non Smoking

8.4 out of 10
Very good
(17 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Non Smoking (Single Use)

1 bedroom, in-room safe, soundproofing, iron/ironing board

Standard Double Room, Non Smoking (Single Use)

8.6 out of 10
Excellent
(26 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Executive Double Room [Washer and Dryer Furnished], Non Smoking

1 bedroom, in-room safe, soundproofing, iron/ironing board

Executive Double Room [Washer and Dryer Furnished], Non Smoking

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Residential Double [Mini Kitchen & Washer and Dryer Furnished], Non Smoking

1 bedroom, in-room safe, soundproofing, iron/ironing board

Residential Double [Mini Kitchen & Washer and Dryer Furnished], Non Smoking

9.4 out of 10
Exceptional
(10 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking (Single Use)

1 bedroom, in-room safe, soundproofing, iron/ironing board

Superior Double Room, Non Smoking (Single Use)

8.8 out of 10
Excellent
(10 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking (No Washing machine)

1 bedroom, in-room safe, soundproofing, iron/ironing board

Superior Twin Room, Non Smoking (No Washing machine)

8.2 out of 10
Very good
(10 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Residential Double [Mini Kitchen & Washer and Dryer Furnished], Single Use, Non Smoking

1 bedroom, in-room safe, soundproofing, iron/ironing board

Residential Double [Mini Kitchen & Washer and Dryer Furnished], Single Use, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 25 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking (Single Use, No Washing machine)

1 bedroom, in-room safe, soundproofing, iron/ironing board

Superior Twin Room, Non Smoking (Single Use, No Washing machine)

  • 25 sq m
  • Sleeps 1
  • 2 Large Single Beds

View all photos for Executive Double Room [Washer and Dryer Furnished], Single Use, Non Smoking

1 bedroom, in-room safe, soundproofing, iron/ironing board

Executive Double Room [Washer and Dryer Furnished], Single Use, Non Smoking

  • 32 sq m
  • City view
  • Sleeps 1
  • 1 King Bed

View all photos for Moderate Semidouble Room, [Washer and Dryer Furnished] Non Smoking

1 bedroom, in-room safe, soundproofing, iron/ironing board

Moderate Semidouble Room, [Washer and Dryer Furnished] Non Smoking

8.6 out of 10
Excellent
(32 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

1 bedroom, in-room safe, soundproofing, iron/ironing board

Executive Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room Non smoking

Interior

Superior Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Residential Double Room Non smoking

1 bedroom, in-room safe, soundproofing, iron/ironing board

Residential Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room Non smoking

1 bedroom, in-room safe, soundproofing, iron/ironing board

Superior Twin Room Non smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Moderate Double Room with Small Double Bed Non smoking

1 bedroom, in-room safe, soundproofing, iron/ironing board

Moderate Double Room with Small Double Bed Non smoking

  • Sleeps 2
  • 1 Double Bed

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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, (1003)
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About this property

Tokyu Stay Ginza

Hotel with a restaurant, a short walk to Ginza Six
A restaurant, a coffee shop/cafe and concierge services are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Tokyu Stay Ginza offers 191 air-conditioned accommodations with all-in-one washer/dryers and a safe. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. 42-inch Smart televisions come with cable channels. Additionally, rooms include free newspapers and a hairdryer. Housekeeping is offered on request and an iron/ironing board can be requested.

The shopping around Tokyu Stay Ginza gets high marks from our customers. During your stay, you're just a quick walk from Ginza Six. Enjoy features like free WiFi in public areas, plus a restaurant and a coffee shop/cafe.
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Just a 4-minute walk from Ginza Six and 11 minutes on foot from Tokyo International Forum
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. A vending machine, multilingual staff, and concierge services are also featured at Tokyu Stay Ginza.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:30 AM.
Tokyu Stay Ginza has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,500 per person
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • All-in-one washer/dryer
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • All-in-one washer/dryer
  • Free daily newspapers
  • Iron/ironing board on request
  • Laundry detergent
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests must be at least 20 years to stay in a smoking room.
As of July 1, 2023, housekeeping service will be provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1500 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Tokyu Stay Ginza Hotel
Tokyu Stay Hotel
Tokyu Stay Ginza
Tokyu Stay
Tokyu Stay Ginza Hotel
Tokyu Stay Ginza Tokyo
Tokyu Stay Ginza Hotel Tokyo

Tokyu Stay Ginza Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 552 out of 1004 reviews
Rating 8 - Good. 304 out of 1004 reviews
Rating 6 - Okay. 95 out of 1004 reviews
Rating 4 - Poor. 44 out of 1004 reviews
Rating 2 - Terrible. 9 out of 1004 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

jennifer

Stayed 3 nights in Mar 2025

10/10 Excellent

NANCY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a superior room. The room is only 269 sq ft but nice & clean. It’s a short walk to Ginza shopping plaza. Staff are friendly and courteous. We will stay here again.
Stayed 3 nights in Mar 2025

8/10 Good

Jonathan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Washer/dryer and microwave in room. Short walk to a lot of stores and subway lines.
Stayed 6 nights in Mar 2025

10/10 Excellent

Mavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is located very near to the metro station and luxury shops. Room is clean. Hotel staff is friendly.
Stayed 4 nights in Mar 2025

10/10 Excellent

Martha

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

10/10 Excellent

Saira

Liked: Property conditions & facilities
.
Stayed 2 nights in Mar 2025

10/10 Excellent

kim

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful. Hotel was good condition, clean Location was excellent, convenient stores nearby and walked able. Overall will stay there again.
Stayed 8 nights in Mar 2025

10/10 Excellent

Ada

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Train stations and bus station to Narita airport all within walking distance. It’s a shopping district.
Stayed 2 nights in Mar 2025

10/10 Excellent

Marsha

Stayed 4 nights in Feb 2025

10/10 Excellent

Vy

Liked: Staff & service, property conditions & facilities
i love the area, really near train stations and clean. Will come back
Stayed 4 nights in Mar 2025

8/10 Good

Yan Chi Lana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but basic

Staffs at front desk are not very good at communicating with guests in English. No complimentary water. Good location for shopping in Ginza.
Stayed 1 night in Feb 2025

8/10 Good

martha

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

GREAT LOCATIONS, small room

Nice hotel and great area for shoppinng and food. There's a sky hop tour bus, go to the right of main hotel entrance, cross street and go left (cdross street) and and you will find stop a few feet away. (Hotel employees didn't know where stop was) Room was so very small. No real place for luggage, we were crammed in room. It was nice to have washer/dryer in room. Bathroom nice size. Pillows not so comfortable, bed okay. Checkin is strictly at 3 pm. No early checkin. Let you leave luggage. All in all a good place to stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Izumi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Hee Ling

Stayed 2 nights in Feb 2025

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service
VERY simple and provide basic needs. Not fancy due for a renovation. Carpet had lots of stains which made the experience not as clean although it is. Lots of good restaurants around! Good for longer stay, the washing machine is great! Needs more hangers and hanging spaces.
Stayed 8 nights in Feb 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and central
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful, cheerful staff. Very accommodating speaking English.
Stayed 2 nights in Feb 2025

10/10 Excellent

KA LAI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean room. We love the washing machine and microwave in the room.
Stayed 5 nights in Feb 2025

10/10 Excellent

Poonam

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Jan 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 3 nights in Feb 2025

4/10 Poor

Rayan

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Mazie

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay of 10 days at Tokyu Stay Ginza. The location and the washer were a plus
Stayed 2 nights in Feb 2025

8/10 Good

Pipat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 3rd time here i guess. It's a nice place to stay.
Stayed 2 nights in Feb 2025

8/10 Good

Ming-Hsuan, Cupertino

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, washer/dryer in unit, lots of restaurants, close to Tokyo station
Stayed 7 nights in Feb 2025

6/10 Okay

Kt

Travelled with family
Liked: Staff & service
The room is clean but too small.
Stayed 3 nights in Jan 2025